HOPE SUMMERS

*** ******* ****** *******, ** ***** 910-***-**** adgjfz@r.postjobfree.com

PROFESSIONAL PROFILE

Hands-on, task focused professional with strong communication skills leveraging vast healthcare industry experience. Pays close attention to detail for accurate and compliant documentation. Maintain medical records systems in compliance with federal and state requirements and able to assess workflow priorities and respond to departmental needs accordingly.

Academic Honors Recognition / Honor Roll

FLEXIBLE: Adapts to new challenges and ideas and able to develop rapport with diverse populations

TEAM-ORIENTED: Motivates to create a collaborative and respectful environment

CUSTOMER SERVICE: Regarded as a natural people person with strong interpersonal communication skills

WELL-ORGANIZED: Manages time and priorities in multi-task environments Electronic Medical Records (EMR / EHR) MatrixCare EMR Microsoft Office Applications / MS Excel MS Word MS PowerPoint MS Outlook Typing Speed: 30 WPM

American Red Cross Certified in Adult, Child, and Infant CPR, First Aid, and AED KEY QUALIFICATIONS

Human Resource Management Organizational Improvements Interpersonal Professional Communications

Business Operations Practice Structure, Leadership & Management Medical Administrative Procedures

Healthcare Ethics HIPAA Compliance Accounting Payroll Appointment Scheduling Medical Terminology

Insurance Verification CMS1500 Processing Co-Payments UB-04 Medical Records Management

Insurance Billing Procedures Insurance Claim Cycle Health Records Management Electronic Health Records (EHR) Electronic Medical Records (EMR) EDUCATION

Ultimate Medical Academy Associate of Science Degree – Healthcare Management, 2020 Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate Lenoir Community College Certified Nursing Assistant 11, 2012

#191558

Lenoir Community College Certified Nursing Assistant, 1997

#191558

WORK EXPERIENCE

Private Duty Care – Kinston, NC 01/2020 –

Present

Caregiver

Provide in-home care services for Lupus patient

Schedule appointments, pick up prescriptions, monitor medications, and transport to locations outside the home

Hope Summers Cont.

Follow diet restrictions, serve meals, and assist with personal hygiene and grooming North Carolina State Veterans Home – Kinston, NC

07/2018 – Present

Certified Nursing Assistant

Train new hires, take vital signs and utilize MatrixCare EMR to document services provided

Access resident reports, maintain communication with nurse, and assist with hygiene and grooming

Report abnormal findings to charge nurse, and help with feeding, ambulation, and transferring

Apply creams and ointments, collect specimens, and monitor intake and output

Maintain the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth

Perform all responsibilities in accordance with prescribed safety and infection control procedures

RHA Health Services – Goldsboro, NC 08/2016 –

Present

Certified Nursing Assistant 11 / Med Tech

Answer inbound calls, take inventory, maintain files, and send insurance information if the patient is sent to the emergency room

Distribute medication, input vital signs into the EMR system, change feeding tubes, and perform tracheostomy care

Collect specimens, count narcotics, and report findings to nurse Signature Healthcare Rehab Center – Kinston, NC

07/1997 – 08/2016

Certified Nursing Assistant (01/2014 – 08/2016)

Certified Nursing Assistant (07/1997 – 01/2010)

Performed restorative aide duties, followed nurse care plans, and set daily goals

Helped with personal hygiene and grooming, took vital signs, and provided emotional support

Assisted with range of motion exercises, trained new hires, met daily metrics, and documented services provided

Took vital signs and maintain HIPAA compliance

Medical Records Assistant (01/2010 – 01/2014)

Filed medical records and physician orders, and copied charts for lawyers and physicians

Scanned medical charts, collected and shredded expired medical charts, and updated demographic information

Answered inbound phone calls, transported labs to hospital or laboratory, and dropped off DNR and referral documents

Maintained inventory, changed medical equipment, and acted with discretion when handling confidential information

Private Duty Care – LaGrange, NC 06/2014 –

01/2015

Caregiver

Took vital signs, assisted with hygiene and grooming, and maintained feeding tube

Handled light cleaning duties and picked up prescriptions

Ran errands and scheduled doctor appointments

Volunteer experience includes 1-month volunteering with Local Community Hurricane Response in Kinston, NC Hope Summers Cont.

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