Dominique Swain

**** ********* ******, *********, ** 11553

516-***-**** adgjf9@r.postjobfree.com

EDUCATION

Montclair State University, Montclair, NJ May 25, 2018

Bachelor of Science in Public Health/Community Health Concentration

WORK EXPERIENCE

Optical Assistant, Visionworks, Garden City March 2019 -Present

Call to remind and reschedule customers appointments

Perform general office duties, such as answering telephones, taking dictation, completing insurance forms

Schedule appointments for patients, Greet, and log in patients arriving at the office.

Call third party insurance to verify coverage and process the information in the computer.

Proper handling of all the money related transactions(Collect copays)

Adhere to privacy and confidential and proprietary company policies and procedures(ie.HIPPA)

Cashier/Floor Clerk, BJS Wholesale Club, Freeport September 2018-March 2019

Operate a cash register to process cash, checks and credit card transactions

Arranged items in favorable positions and areas of the store for optimal sales.

Assist customers by providing information and resolving their complaints

Cashier/Floor Clerk, Home Goods, Rockville Centre, NY April 2017-April 2018

●Organized merchandise to enhance customer shopping experience

●Provided outstanding customer service while assisting consumers with purchases and financial transactions as a cashier.

●Collaborated with team members to complete daily task assigned by management.

Receptionist, Village of Hempstead, Hempstead, NY Summer 2016

●Managed receptionist area, including greeting visitors and responding to telephone and face-to-face request for information in a professional manner.

● Dispensed incoming mail to correct recipients in the office

● Made copies, sent faxes and handled outgoing mail.

Switchboard operator answered and directed phone calls in a polite and fast manner.

Cashier/Floor Clerk, Marshall’s, New Rochelle, NY July 2015 – August 2016 ● Organized merchandise to enhance customer-shopping experience.

●Provided outstanding customer service while assisting consumers with purchases and financial transactions as a cashier.

●Collaborated with team members to complete daily task assigned by the management.

Summer School Worker, Lawrence Road Middle School, Uniondale, NY Summers 2011, 2012, 2013

●Assisted summer school teachers with supplies and deliveries of materials for students. Acted as a monitor and copy liaison for the classroom teacher.

●Monitored 200-300 students’ access to the bathrooms and lunch areas.

Volunteer, Turtle Hook Middle School, Uniondale, NY Summers 2007, 2008 and 2009

●Receptionist (Answered phones)

●Supported the main office during summer vacation to help services continue

●Assembled opening day packets for teachers to ensure information was delivered

●Aided incoming 250 sixth graders with acclimating to the school and answering questions during orientation.

PROFESSIONAL EXPERIENCE

Internship, Mental Health Association of Nassau County, Hempstead, NY Summer 2017

●Interned with the Education and Training Department

●Attended trainings that touched on Mental illnesses, SOAR, Veteran services and Adult Family support.

●Made contacts with school representatives to expand the mental health program to students in the Nassau, Suffolk and Queens area.

ACTIVITIES

Montclair State University Cross Country Track Team; August 2016 – May 2017

Monroe College Indoor Track Team; winter 2014, 2015

Monroe College Track and Field Team; spring 2015

SKILLS

Microsoft Word, Excel, PowerPoint, Publisher

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