Mane't Walker

Outpatient Coordinator Chino, CA **710 adgjcg@r.postjobfree.com 909-***-****

Work Experience

Medical Assistant

Pacific Dermatology Institute - Chino Hills, CA August 2018 to November 2018

40 hours a week

open/close office room patients check patients in/out collect copayments PA reviews clean office

EMR

Outpatient Coordinator

Regal Medical Group - Covina, CA

October 2017 to 2018

40 hrs/week

•Managing and coordinating care for SPD patients

•Assist case managers in developing a comprehensive care plan for SPD patients

•Facilitate appointments for the member, which include Health Plan Programs related to their diagnosis, PCP and specialist appointments and transportation if needed

•Participate in patient education regarding urgent care, hospice, flu vaccination clinics and other issues related to chronic disease care

•Effectively assist in managing members on an outpatient basis to assure the appropriate level-of care is provided, to prevent re-admissions and ensure that the members' medical, environmental and psychosocial needs are met over the continuum of care as directed by the case manager, case management Director and Medical Director for the Medical Management Department

•Work with Case Managers and assist with the PACE program

•Fax, copy & scan received documents

•Request medical records from PCP office or Hospitals

•Upload records into member's cases

•Call out to different care management facilities to get an update on member's status of enrollment

Scheduler 40 hrs/week

City of Hope - Duarte - Duarte, CA

September 2015 to December 2015

•Check patients in & out

•Schedule/reschedule/cancel appointments

•Customer service

•Confirm follow up appts for future dates

•Cleans waiting area

•Fax

•EMR

Customer Service Representative On-Call

Kaiser Permanente - Corona, CA

January 2015 to May 2015

40+hrs/week

•Answered phone calls (35+)

•Customer Service

•Assist with making payments

•Informed on Co-pay and service prices

•Assisted in regard to new enrollment

•Provided assistance with web support

•Filed compliments, complaints & etc.

•Provided coverage and benefit information to members

Scheduler Full Time

RADNET INC. Grove Diagnostic Imaging - Rancho Cucamonga, CA

June 2014 to January 2015

40 - 50 hrs/wk

•Schedule/reschedule/cancel appointments

Answer phone lines/transfer calls (100+ daily)

•Send & receive faxes

•Verify authorizations

•Verify insurance

Patient Care Coordinator Full-Time

Comprehensive Community Health Center - Eagle Rock, CA

November 2012 to June 2014

40-48hr/wk

•Schedule/reschedule/cancel appointments

•Answer phone lines/transfer calls (30+ daily)

•Customer Service

•Check patients in & discharge

•Verify and input patient information into EMR

•Patient Registration

•Follow-up with patients about previous appointments

•Collect co-pays, lab fees, debts & account payments

•Open/Close office

•Clean up waiting room & work area

•Fax

•Confirm next day appointments for providers

•Sign for packages

•Assist Providers in procedures

•Draw blood/venipuncture

•Verify patient insurance eligibility

•Scan referrals/authorizations into patient charts

•EMR

On-Call Medical Assistant Part-Time

Neal's Residential Care Facilities - Santa Ana, CA February 2012 to November 2012

United States of America, Santa Ana, Ca February 2012- November 2012 & August 2009 - July 2010

On-Call Medical Assistant Part-Time 20hr/wk

•Vital Signs

•Administer medication • Billing

•Answering phone lines

•Filing charts

Cart Leader Full-Time

American Kiosk- Proactiv/WEN, Untied States of America - Ontario, CA

April 2011 to November 2012

40hrs/wk

•Cashier

•Answers phone line

•Stock cart

•Customer Service

•Give brief detailed information about products

•Open and Close Cart

•Deposit previous day cash in the company bank account

Receptionist Full Time

Care for Women OB - Kingwood, TX

August 2010 to January 2011

40hrs/wk

•Check patients in & out

•Schedule, reschedule or cancel appointments

•Answer phone lines

•Collect co-pays, OB deposits, self-payments & bad debts

•Open lobby doors & maintain a clean lobby

•Insurance verification

•Update patients account information

•Opening & closing satellite office

•Check & make new patients charts for next day appointments

•Print daily appointment schedules

•Medical Manager

•Check totals for payments & close at the end of the day

Front Office Medical Assistant Extern Full Time

One Stop Multi-Specialty Medical Group - San Bernardino, CA

April 2010 to April 2010

United States of America, San Bernardino, Ca April 2010 - April 2010

Front Office Medical Assistant Extern Full Time 40hrs/wk

•Billing

•Answering phone lines

•Medisoft

•Appointment scheduling

•Check patients in and out (EMR)

•Assist Dr. by getting the patients Vital Sign

•Charting new patients

•Alphabetically filing patients’ charts

Education

United Education Institute College

April 2010

Chino High School

June 2009

Skills

•VENIPUNCTURE (5 years)

•BILLING (Less than 1 year)

•FILING (8 years)

•50 WPM (10+ years)

•AUTOCLAVE (Less than 1 year)

•Injections (6 years)

•Vital Signs (8 years)

•EMR (8 years)

•Patient Care (9 years)

•Scheduling (8 years)

•Phlebotomy (8 years)

•Microsoft Word (9 years)

•CPR (9 years)

Certifications and Licenses

Certified Medical Assistant (AAMA)

April 2010 to Present

Additional Information

Skills

Self-Starter (Quick Learner)

Administrative -

•Charting

•Alphabetical Filing

•Appointment scheduling

•Digital Filing

•MS Word

•ICD-9/CPT Coding

•MS Excel

•Medical Billing

•Medisoft

•Typing 50 WPM

Clinical -

•Vital Signs

•Finger Sticking

•First aid/Bandaging

•Auditory Examinations

•EKG's

•Venipuncture

•Tray preparation

•Specimen Collection

•Capillary Puncture

•Physical Examination

•Ear Lavage

•Injections

•Dip Stick Urinalysis

•Autoclave

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