Sales Front Office

Kris Ann C. Oja

Al Wida St. Bin Al Jesrain

Al Maqtta, Abu Dhabi, U.A.E

Email: ************@*****.***

Mobile No.: +971*********

Career Objectives: To actively contribute to the development, productivity and growth of the company where my knowledge and experience can be utilized. Work/Experience:

February 1,2015 to Present- Cashier/Barista (Scone Bakery and Café) Bain Al Jesrain CO-OP Society Building, Abu Dhabi

Duties/ Responsibilities:

Politely welcoming and greeting customers entering the establishment.

Being knowledgeable of the menu, its ingredients, and how it is prepared.

Making sure the reception and dining area is presentable.

Being polite, courteous and prompt.

Knowing how to handle and resolve customers’ complaints.

Handling cash, checks and credit.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Performing side work tasks and some cleaning as well.

Maintain clean and orderly checkout areas.

Ensure customer satisfaction in dining experience.

January 6, 2014–November 7, 2014 - SalesConsultant cum Customer Sales Coordinator

Beauty Bar / (SSI-Store Specialist Inc.), District Ayala Mall, TalisayCity, Philippines. Duties/ Responsibilities:

As Sales Consultant and Customer Sales Coordinator I have the knowledge of the product, its benefits and advantages.

I meet customers and provide them all pertinent information on products or services being offered, closing sales, helping increase brand loyalty and customer satisfaction, and responding to client inquiries and complaints in a satisfactory manner and give after sales support

I participate, organize and coordinate with the marketing department for trade shows, exhibitions, networking with local associations to promote the company’s product

Coordinate with the Management of the store outlet marketing strategies for our products to increase sales output.

April 10, 2013 – December 11, 2013 Receptionist at (Planta Centro Bacolod Hotel and Residences,) CornerRoxas and Araneta Street. Bacolod City Philippines. Duties /Responsibilities:

Responsible for handling front office reception.

Welcome visitors by greetingand directing them appropriately.

Register guests by obtaining or confirming room requirements.

Prepare general document control report.

Notifies company personnel of visitor’s arrival.

Answering visitors' enquiries about the company and its products or services,

Directing visitors to their destinations,

Sorting and handing out mail, and answering incoming calls on multi-line telephones

Ensure customer satisfaction the entire duration of their stay in our establishment.

November 19, 2012 – February 20, 2013- (Encoder) On the Job Trainee at PAG IBIG FUND, Bacolod City Philippines. for 350 hours

Duties /Responsibilities:

Enter accurate dataof every registered and newly registered memberby following regulations with confidentiality at all times

Maintaining databases and client files, managing hard copies, scanning documents and handling other data-related tasks.

Manage the filing of hard copies of all client’s data

April 16, 2012 – May 22, 2012 - (Encoder) On the Job Trainee at Department of Education, Bacolod City Philippines. For 150 hours Duties /Responsibilities:

Record of Files.

Encode and register details of every member.

Encoding of in and out of financial plan of every school. SKILLS

Computer Literate

Knowledge of Microsoft Office (Word, PowerPoint, Excel).

Persuasive and clear communication skills in English.

Can easily adapt to a new working environment with new colleagues.

Have the ability to work as team.

Dependable and can work under pressure.

EDUCATIONAL BACKGROUND:

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY - LCC-I La Consolacion College- Isabela

(Graduated March 2013w

TRAININGSEMINARS

Leadership Training Seminar (LCC – Isabela)

EPSUG 2nd MEET UP

“Learn by Sharing in the Cyber World”.

LCC- Bacolod, HTM Building

September 22, 2012

IECC SEMINARS

“Technology Update 2011”. Entitled:“Better than the Best”. University of St. La Salle

February 26, 2011

PERSONAL DATA:

Date of Birth : May 7, 1992

Place of Birth : Isabela, Negros Occidental

Age : 28

Height : 1.6 mts

Weight : 60 kg

Civil Status : Single

Sex : Female

Citizenship : Filipino

Language Spoken : Tagalog and English

Visa Status : Residents

I hereby certify that the information contained in this resume is true and complete the best of my knowledge.

KRIS ANN C. OJA

Applicant

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