Social Media Personal Assistant

Tapiwa Mukahanana

Ferndale, Randburg, Johannesburg

Mobile: 060*******

O B J E C T I V E

I am a versatile, reliable and efficient lady with 5 years experience in supporting managers and staff in high paced environments. Diversified skills include client relations, human resources, recruiting and administrative support. Excellent phone and digital communication skills

E D U C A T I O N

Alison

2017

Diploma in Human Resource Management

Midrand graduate institute

2015

Bcom Law

Vainona High School

2010

Literature in English

Divinity

History

E X P E R I E N C E

Isazi Consulting / Freelance Data Capture

August 2020

Captioner/Administrator/Catch Consultants

November 2018

Captioner:

Captioning/transcribing broadcast and educational content for television channels like:

Netflix, Foxtel, Discovery, CBC.

Tapiwa Mukahanana

Page 2

Administrator:

Coordinating office activities

Secure efficiency and compliance to company policies Assist colleagues whenever necessary

Manager/Porte Branding and Marketing

January 2018-November 2018

Formulating and implementing a sales/marketing strategy Identify new markets

Set and achieve sales and revenue targets

Enhance customer satisfaction

Lead, manage and motivate team

Instill discipline and procedures

Supervising staff, inducting new employees

Setting goals

Providing training on company products and services Manage discipline

Negotiating remuneration and commissions

Resolving staff grievances

Live chat agent/Researcher/Cold caller/Eseka Services January 2017-January2018

Setting appointments on behalf of Aon and Compatible Data mining

Online support on client websites

Receptionist, Personal Assistant Afro niche

June 2016- January 2017

Meeting/greeting clients

Appointment setting

Answering and forwarding calls

Arranging pick up and drop off

Overseeing staff

Advertising

Maintain social media accounts

Tapiwa Mukahanana

Page 3

S K I L L S & A B I L I T I E S

Basic Office software

Excellent communication skills

Team work

Analytical and problem-solving

Computer literacy

Strong work values

Great people skills

R E F E R E N C E S

Luven Naidoo/Cat ch Consultants

074*******

Ennigrace Mutasa/Porte Branding and Marketing

068*******

Noma Nyathi/Catch Consultants

062*******

Natasha Mlomzale/Afroniche

073*******

Contact this candidate