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operations manager/sales manager

Location:
Mount Laurel Township, NJ
Salary:
115,000
Posted:
October 01, 2020

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Resume:

Jason M. Kee

856-***-**** *** Fleetwood Ave • Mount Laurel NJ • adgj6a@r.postjobfree.com

Director Operation

Profile

Accomplished, forward-thinking leader with over 25 years of cumulative experience in overseeing key operations involving supply chain, complete project management, warehousing, transportation, and manufacturing settings. Adept in facilitating strategies to optimize overall performance, efficiency, and production. Well versed in leading and developing top-quality teams.

Highlights

Held accountability for 50 direct reports spread throughout distribution center while acting as Regional Operations Manager with C R Laurence; a company offering a full line of glass and glazing products for glazers, contractors, and architects.

Managed a distribution center with net sales of $28M, all while managing a balanced P&L.

Lowered materials costs by 26% after implementing just-in-time procurement practices and inventory controls.

Supported 350 plus UPS and Common Carrier orders daily to produce profitable goals.

Yielded significant performance improvements via the execution of automated distribution and manufacturing systems and processes.

Set up all warehousing and operations in support of 12 service centers acquired through mergers in U.S. and Canada.

Establish and Implement departmental policies, goals, objectives, and procedures, conferring with board members, organizational officials, and staff members as necessary.

Expertise

*Operations Management

*Transportation Management

*Lean Manufacturing

*Superb Problem Resolution

*Warehouse Management

*Inventory Controls

*Materials Management

*Supply Chain Management

*Workflow Planning

*Distribution Processes

*Project Management

*Budget Management

*Cost Reduction

*P&L Management

*Manpower Planning

*Team Leadership

*Performance Management

*Lean Manufacturing

*Six Sigma

*Metrics Development

*Status Reporting

*Hazardous Materials

*Scheduling/Planning

*Process Improvement

*Contract Negotiations

*Customer Support

*Quality Assurance

*Vendor Relationships

Experience

J E Berkowitz March 2020-Present

Senior Project Manager

Hold accountability for daily operations associated with architectural projects.

Generate sales of 3-5 million per month.

Planning, scheduling and monitoring assurance throughout the project from initial shop drawings to fruition of the completed project.

Develop and maintain a productive work team by creating programs for hiring, training, and professional development.

Improve inventory levels with stock door program for ready ship sizes.

Update and manage project log of 50 or more projects.

Supervise staff while implementing weekly schedules and delegating tasks.

Handle matters relating to manpower, planning, and workflow.

Manage budgets, expenses, payroll, and P&L.

Field all customer complaints and concerns for positive resolution.

Utilize KPI to accomplish improvements for the plant.

Identify and resolve logistics and transportation issues with daily deliveries of both glass and hardware.

Lead the sales team both by selling and presenting leads to follow.

Closely work with the glass plant to build doors and storefronts from clients shop drawings.

Communicate needs of clients to estimator for project support.

Manage projects up to $5 million.

Adhere to all safety protocols and company policies and DOT regulations.

Created lean inventory flow for projects.

Daily communication with plant staff and fabrication team to complete tasks necessary to stay on timeline.

Build relationships with hardware and glass vendors to reduce costs on project.

Streamline the project process by implementing excel spreadsheets to control the flow of operations.

All My Sons Moving Company November 2019-March 2020

Director of Operations

Manage entire operation to produce moves for clients in need of relocating.

Assist with logging hours in the electronic logging device for all drivers and ensure that each remained compliant with the current DOT laws.

Set up daily routes for team to implement in order to cover the daily loads for clients.

Hire, train, and retain drivers and movers for necessary staff coverage.

Lead all team members through daily safety meetings for proper lifting techniques, push/pull methods, and two men teams always.

Determine necessary inventory needs for all moving supplies with just in time inventory to keep over head at a minimum.

Perform safety checks on all tractors in order to conform with all DOT regulations.

Determine teams needed to cover each load safely and efficiently for most profitable return.

Establish a lower claim rate than the branch had previously.

Direct inside and outside sales staff with weekly meetings, KPI reporting, and positive feedback from clients.

Blue Star Glass November 2018-November 2019

Senior Accounts Manager

Oversee operations, including developing new accounts, managing staff, and communicating with the plant to effectively keep glass on target for weekly schedules.

Established effective communications channels with managers, operations management, third party suppliers, clients, and stakeholders.

Work for architects and glaziers to develop the best glass and hardware fit for the project quoted.

Develop corrective measures through daily meetings with all department heads for established improvements.

Determine inventory needs for all glass types, machinery, and PPE for all staff.

Assist engineers and draftsmen to determine correct shapes for glass orders through proper shop drawing implementation.

Project glass runs for the plant for each size of glass through determining the proper yield of sheets with minimal waste.

Problem solve for clients with order issues, short shipments, glass breakage, and change orders.

Direct accounting staff with diverse range of duties to manage cash flow.

Hire and train account managers to champion the department.

Communicate with logistics department for optimal shipping needs for clients.

C R Laurence Co. April 2002-October 2018

Senior Service Center Manager

Oversee operations of activities directly related to all functionalities of a successful branch which served 5000 customers; held accountability for 50 direct reports

Created new design procedures that increased efficiency and accelerated productivity of operations.

Initiated functions involving training, budgeting, customer relationships, inventory, and project planning.

Yielded an inventory accuracy rate of 97% for monthly cycle counts.

Direct and coordinate organization’s financial and budgetary activities to fund operations, maximize investments, and increase efficiency.

Plan warehouse layout to maximize the available space as well as remodel and renovate existing facilities throughout the corporation.

Determine staffing requirements, interview, hire, and train new employees, as well as terminate employment.

Supported 350-400 UPS, Fed Ex, and 30-50 LTL orders daily.

Perform yearly inventory through ISO9000 procedural structure.

Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.

Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.

Inspect physical conditions of warehouses, vehicle fleet, perform equipment testing, maintenance, repairs, or replacements.

Negotiate with freight carriers, vendors for preferential rates and lower costs.

Operate both electric and propane forklifts daily for product flow and train future operators.

Train and promote assistant and branch managers for other facilities.

Prepare, set up, and attend trade shows for full product line.

Manage vacuum cup lifters lease and maintenance program for east coast.

Built and maintained customer base producing $28 million in profit covering tri-state area.

C R Laurence Co. May 1999-April 2002

Assistant Branch Manager – Secaucus NJ

Provide daily directive from service center manager for a staff of 40-60 employees.

Monitor shipping activities to ensure that customers receive satisfactory service and quality goods.

Examine products purchased or returned for credit assessing condition of each product for salable condition.

Member of the branch setup team reporting directly to COO.

Updated locations for brands within the product catalog for stream-line warehousing.

C R Laurence Co. May 1997-April 1999

Assistant Manager in training -Atlanta, GA

Train on each procedure necessary to perform the tasks of an assistant manager.

Check all orders to ensure customer received merchandise ordered.

Pulled orders to satisfy clients needs per the workload presented by the client.

Created packing procedures for entire company.

Certifications / Training

Blue Beam Revu/CAD

OSHA certification

ISO9000 Trainer

Customer Service Trainer Certified

Safety Training certified

DOT Physical Card

Lean Six Sigma

5S

Forklift Certified



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