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Customer Service Office

Rochester, NY
September 30, 2020

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Stacey E. Santiago

*** ********* ****

Rochester, NY 14609


Work Experience


Volunteered at Rochester Psychiatric Center

Peer Run Volunteer assisting paid staff

2010-2011 Housing Options Made Easy

Worked assisting people to find apartments coming out

of State Facilities. Office Customer Service as well as

Moving people physically.

2002-2005 C.P. of Rochester- Respite Medical Pass

Passed Out Medications for Consumers with Developmental Disabilities of all

Ages. Direct Care, Feeding, G-Tube Insertion and Care, Vitals and Ability to

Transfer Consumers, staying in a short term care facility were part of the


1999-2005 Hahn Automotive Warehouse Inc.-Two Positions

First Position A/R Representative for the Eastern Coast


Worked for a Regional Auto Parts Dealer that had stores all along the Eastern Seaboard. I worked for 9 stores supervising its Account’s Receivables and managing its invoices to send to over 13,000 customers daily, weekly, and monthly. Heavy Customer Service. Heavy Phone use as one of responsibilities for assisting the receptionist on breaks and vacations on a 45+ phone system. Copying, Faxing, Collating, and Daily Phone Contact with stores multiple times a day was what was expected.

2003-2005 Second Position Warehouse Customer Service- Accounts Payables, Receivable

General ledger, Expense Reports, Customer Service, Knowledge of all Parts in Warehouse, Inventory, Tracking Mileage and Gas for Truck Drivers, Receivables and Payables, and printing all invoices.

1993-2003 Mendon Optronics

Worked for a Family Owned Business that Manufactured Lenses for Cameras, Power LIne Monitors, and Early IBM Computers. Heavy Phones, Customer Service, Cold Calls, Collating, Faxing, and Typing, Managing Schedules, Accounts Payables and Closing up the Office after it was sold as my Father passed away.

Simmons School of Mortuary Science and Embalming

2003-2005 Graduated with a MS in Mortuary Science

Took Anatomy, Organic and Inorganic Chemistry and was involved in

All physical aspects of preparing deceased persons for Viewing. As well as care of Dentures.

Please Use My Landlord Mirtha for my reference.

2005 and I think she would give a fair reference

Mirtha Fonticiella 585-***-****


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