Availability: Immediate

PROFILE

I have nine to eleven years work experience exposure in working with and supporting MD’s and Executive managers through understanding of and an appreciation of the Corporate/Business environment. Business intelligence to understand how to interact at an executive level. A work ethic that is based on commitment and dedication to my work. I possess the following skills that will help me achieve the identified objects and critical success factors: Well developed interpersonal skills, strong administrative skills, tried and tested professionalism, advanced computer skills, time management, improved communication skills (telephone etiquette), an ability to handle sensitive and confidential data. I am energetic and quick on my feet.

PERSONAL DETAILS

Gender : Female Marital Status : Single

Languages Read, Write, Speak : English / Xhosa / Zulu

EDUCATION

Secondary Education : Thembalabantu High School Senior Certificate

Tertiary Education

Institution : Damelin Management School Qualification : Public Relations

Institution : IT Skill Development Centre Qualification : Office Computing

Institution : Winchester Training Academy Qualification : Call Centre inbound outbound and telephone etiquette Institution : Ambusave Academy

Qualification : SHE Representative

Institution : Alvaro Training and Projects

Qualification : Advance Skills for PA’s and Secretaries

KEY SKILLS

Computer Programme : MS Office Suite, Excel, Internet, Typing

Organisational and Prioritization

Communication and Multitasking

Problem solving and Team Leadership

Awards

Certificate of Excellence

May 2009 / Liberty Health

PROFESSIONAL EXPERIENCE

Employer: PHM Diagnostic Lab Period: August 2018 – August 2020

Position: Executive PA to MD and 3 Executives

Duties:

Proactively and independently manage MD/Executive diaries reminding the MD/Executives and managers of important meetings, tasks, and deadlines.

Set up meetings including phone and virtual meetings, coordination of times, venues, catering

Prepare correspondence and materials for management, clients, staff and co-ordination of submissions required for reporting board, audit and reports.

Proactively coordinates key internal and external meetings with multiple parties, ensures meeting invitations are accurate and completed on time.

Professional facilitation of boardroom /auditorium bookings for functions, meetings and/or strategy sessions.

Circulating of agenda and minute taking making sure that are approved and action points are circulated, and board resolutions are signed off.

Independently resolves routine and non-routine questions and problems and the ability to work with ambiguity.

Resolve administrative issues by coordinating preparation of reports, analysing data and identifying solutions.

Collect, compile, prepare and maintain reports, records, files and data schedule and maintain calendars of appointments, meetings, and travel itineraries, coordinate related arrangements.

Co-ordinate periodic follow-up meetings with various stakeholders on reported task/project progress.

Creates agendas and prepares meeting materials, organizes and recurring management meetings on and off site, prepares agendas, arranges meeting facilities, and coordinates logistics

Assist in compiling and proof-reading high-level documents/ reports.

Coordinates efficient and cost-effective travel arrangements domestic and international, including flights, ground transportation, hotel accommodation, Visa requirements and security procedures

Assist and maintain budget including invoicing, submitting purchase orders, and overall budget tracking within established guidelines utilizing proper budget management techniques.

Screen telephone calls, messages, visitors and resolves routine and complex inquires with a high level of professionalism, responding timeously.

Co-ordinated MD/Exec and staff’s year-end function and holiday’s leave schedules.

Co-ordinate the set-up, catering and clean up for client and internal events and meetings

Assists in administering front office functions and supervising reception staff daily.

Apply discretion and appropriate security measures in handling confidential and sensitive information.

Employer: Shuttle Service Period: January 2018 – July 2018

Position: Administrator / Driver

Duties:

Business partnership transporting school kids, adhere to the traffic road-signs for school learners and other road users is the key to safety

Updating parents/ guardian and learner’s details on the database

Drafting transport contracts, dealing with invoices monthly payments, EFT, petty cash, recons

Reason for leaving: Temporary assignment

Employer: KGL Company Period: November 2017 – December 2017

Position: Secretary

Duties:

Dairy management for all stakeholders, conference booking, logistics and arranging refreshments for board meetings.

Preparing presentations, board packs, scorecards, materials, equipment for board meetings

Minutes taking ensuring that are approved and circulating to all stakeholders at the agreed time-period.

Making sure board resolutions are updated and signed off.

Reason for leaving: Contract ended

Employer: Sechaba Medical Solutions Period: August 2010 – October 2017 Position: Executive Assistant to Executive Managed Healthcare, CFO and COO Duties:

Organising diaries, meetings, schedules, travel, and itineraries to make the best use of executive’s time and meet their requirements and priorities.

Preparing correspondence, reports, spreadsheets, briefing papers, and presentations for meetings/conferences, creatively formatting, and presenting information when necessary

Travel bookings - domestic and International flights, accommodation, car hire.

Catering refreshments for the executives and guests where required and coordinating of bookings

Boardroom bookings and management, dealing with credit card recons for executives.

Screening, prioritising, and annotating incoming information and communications (telephone, electronic, paper), responding, redirecting, or referring to the appropriate senior managers.

Handling sensitive and/or confidential information and/or documentation with appropriate. discretion and regard for the physical security of associated paperwork and electronic files

Maintaining required brought forward systems and action logs.

Providing technical support to audio/video conference meetings, including the setup of related facilities and equipment.

Minute taking and circulating of minutes at the agreed time-period.

Preparing board packs, presentations, attending to departmental budgets, events, functions

Submitting of tenders including proposals and quotations for procurement.

Compiling and formatting daily, weekly, monthly, quarterly, and yearly operational reports.

Liaising with relevant representatives on outstanding matters.

Circulating information regarding upcoming conferences, events, functions, and seminars.

Following up with finance department for purchase orders and invoices and ensuring accurate and timeous processing of payments.

Submitting reports for motivations, approvals, declines, quotations, and purchase orders timeously

Reason for leaving: Company was restructuring.

Employer: Liberty Health

Period: September 2008 – July 2010

Position: Executive Personal Assistant / Pre-authorization

Duties:

Acting as a first point of contact in the executive / management for both internal and external clients.

Managing and scheduling of diaries, meetings and prioritization of activities and secretarial duties.

Briefing executive of areas of importance for meetings ensuring that are well-prepared.

Taking minutes circulating minutes at the agreed time-period.

Travel arrangements (flights, accommodation, car hire and foreign exchange).

Telephone screening, email and faxes and taking messages, resolving, and redirecting queries

Providing members and suppliers authorisation for admission to hospital/ specialist treatment

Investigating various applications for benefits and applying the rules of the schemes.

Communicating with case managers regarding hospital admission and LOS.

Advising suppliers for patient with HIV and Aids to register to receive the treatment as PMB conditions.

Investigating authorisation approved or rejected according to information provided.

Reason for leaving: Company relocated to Cape Town

Employer: Old Mutual Healthcare Period: April 2005 - August 2008 Position: Pre-authorisation/ Clinical Claims Assessor/ Administrator Duties:

Providing members and suppliers necessary authorisation to hospitals.

various applications for benefits.

Applying rules of the schemes with services providers and doctors.

Telephone, written communications, and email enquiries to clients.

Preparing claims, checking correct Investigating ICD 10 code, tariff codes.

Reason for living: Better prospects

Employer: Metropolitan Period : January 2005 - March 2005 Position: Administrator Duties:

Processing new members, company applications and confirm with HR department.

Requesting death certificates for deceased members from surviving dependants.

Telephone, written communications, and email enquiries to clients.

Reason for living: Better prospects

CONTACTABLE REFERENCES

1.Company: Sechaba Medical Solutions Name: Dr Thoko Potelwa

Position: Executive Managed Healthcare Tel: 082-***-****

2.Company: Sechaba Medical Solutions Name: Dr Ndilikazi Buhlungu

Position: Senior Medical Advisor Tel: 078-***-****/ 011-***-****

3.Company: Liberty Health Name: Nkosazana Lebaka Position: Executive Manager Tel: 071-***-****

Resume for Zintathu Zaina Kondlo 28 Kingston Village, Doppruim Road, Weltevreden Park, 1715

ID No: 770********** Cell: 083******* or 073******* Email: adgiqb@r.postjobfree.com Driver’s License: Code B / Own car

Contact this candidate