EDUCATION

Secondary school Certificate

University of Mumbai

Passed on 04/2016

JENICIA

GONSALVES

Telecaller & Receptionist

CAREER OBJECTIVE

Aim to be associated with a progressive

Organization that gives me the scope to

apply my skill and to involve as a part of

Team and dynamically work towards the

growth of the Organization.

To be a member of a prestigious

organization which offers absolute

exposure challenge and bright career.

CONTACT

PHONE:

+971*********

+918*********

LOCATION:

Sharjah Rolla

UNITED ARAB EMIRATES

EMAIL:

adgipq@r.postjobfree.com

Facebook.com/jenicia.gonsalves

LANGUAGES

WORK EXPERIENCE

Working as front Desk Security Guard

APLEONA SAN (Saned FM) SHARJAH

Answering phone calls.

Keeping Records of the documents.

Checking Doors windows and gates they are properly locked.

Filling in the necessary security forms.

Monitoring alarms and surveillance systems.

Writing activity and incident reports.

Enforcing laws, rules and company policies.

Responding to emergencies

Controlling access to buildings and protecting

employees, guests and the public.

Surveillance equipment knowledge.

Telecaller and receptionist

Perfect Investment & Service

09/2017 – 07/2019 Mumbai India achievements/Tasks

Advise present or prospective customers by answering incoming calls on a rotate basis operating telephone equipment, automatic dialing system and other

telecommunications technology

Obtain contact details of potential customers from sources including telephone directories and purchased lists.

Influences’ Customers to buy or retain product or service by following a prepared script to give product reference information.

Documents transaction by completing forms and records logs

Maintains data base by entering, verifying and backing up data

Maintains quality service by following organization standards.

English

Native or bilingual proficiency

Hindi

Native or bilingual proficiency

Konkani

Native or bilingual proficiency

INTERESTS

People management

Public Speaking

Leadership

Singing

Dancing

PERSONAL INFO

Date of Birth: 18/01/1999

Passport no: T4066227

Visa Status : Visit Visa

Visa Validity:

Telecaller

LODHA Groups Pvt.ltd

01/2017 – 08/2017 Mumbai India achievements/tasks

Answering phone calls of clients for their enquiries regarding properties.

Keep update of the properties in excel.

Follow up of clients.

File updating.

Conduct costumer and marketing Surveys.

Contributes to team effort by accomplishing related results as needed.

Collecting properties of different types from property portals like 99acres, Magic bricks etc.

SKILLS

Good Communication

MS Word / Excel

Problem Solving

Telephone Sales

Customer Focus

Data Entry

Telephone Skill

Energy Level

Internship Skills

Contact this candidate