EDUCATION
Secondary school Certificate
University of Mumbai
Passed on 04/2016
JENICIA
GONSALVES
Telecaller & Receptionist
CAREER OBJECTIVE
Aim to be associated with a progressive
Organization that gives me the scope to
apply my skill and to involve as a part of
Team and dynamically work towards the
growth of the Organization.
To be a member of a prestigious
organization which offers absolute
exposure challenge and bright career.
CONTACT
PHONE:
LOCATION:
Sharjah Rolla
UNITED ARAB EMIRATES
EMAIL:
*****.***********@*****.***
Facebook.com/jenicia.gonsalves
LANGUAGES
WORK EXPERIENCE
Working as front Desk Security Guard
APLEONA SAN (Saned FM) SHARJAH
Answering phone calls.
Keeping Records of the documents.
Checking Doors windows and gates they are properly locked.
Filling in the necessary security forms.
Monitoring alarms and surveillance systems.
Writing activity and incident reports.
Enforcing laws, rules and company policies.
Responding to emergencies
Controlling access to buildings and protecting
employees, guests and the public.
Surveillance equipment knowledge.
Telecaller and receptionist
Perfect Investment & Service
09/2017 – 07/2019 Mumbai India achievements/Tasks
Advise present or prospective customers by answering incoming calls on a rotate basis operating telephone equipment, automatic dialing system and other
telecommunications technology
Obtain contact details of potential customers from sources including telephone directories and purchased lists.
Influences’ Customers to buy or retain product or service by following a prepared script to give product reference information.
Documents transaction by completing forms and records logs
Maintains data base by entering, verifying and backing up data
Maintains quality service by following organization standards.
English
Native or bilingual proficiency
Hindi
Native or bilingual proficiency
Konkani
Native or bilingual proficiency
INTERESTS
People management
Public Speaking
Leadership
Singing
Dancing
PERSONAL INFO
Date of Birth: 18/01/1999
Passport no: T4066227
Visa Status : Visit Visa
Visa Validity:
Telecaller
LODHA Groups Pvt.ltd
01/2017 – 08/2017 Mumbai India achievements/tasks
Answering phone calls of clients for their enquiries regarding properties.
Keep update of the properties in excel.
Follow up of clients.
File updating.
Conduct costumer and marketing Surveys.
Contributes to team effort by accomplishing related results as needed.
Collecting properties of different types from property portals like 99acres, Magic bricks etc.
SKILLS
Good Communication
MS Word / Excel
Problem Solving
Telephone Sales
Customer Focus
Data Entry
Telephone Skill
Energy Level
Internship Skills