Customer Service Food

Shoaib Shaikh

[**/****, Nehru Nagar, Kurla – East

Mumbai - 400024]

Mobile : 992******* E-mail : ***************.**@*****.***

Personal Profile

I am a hard-working motivated and enthusiastic with a proven track record. I always strive to achieve the highest standard possible, at any given task and in any situation. I am accustomed to working in a challenging and fast-paced environment, particularly when dealing with multiple projects at the same time.

Career Objective

Seeking to apply my abilities to fill the role in your organization. I am dedicated team player who can be relied upon to help your organization achieve its goals.

Achievements

●Re-organized something to make it work better

●Identified a problem and solved it

●Come up with a new idea that improved things

●Developed or implemented new procedures or systems

●Been complimented by your supervisor or co-workers

●Contributed to good customer service

Education

MARCH – 2006 SSC MAHARASHTRA STATE BOARD

Grade achieved: B Grade

FEBRUARY - 2009 FYJC APPEARED

Work Experience

*Completed 2 Years Apprentice Training from ITC GRAND CENTRAL (2011-13)

*Worked as a Service Associate from last 6 Years for Food & Beverage Department in SHANGRILA (MUMBAI) & ST. REGIS (MUMBAI) (2013-2019)

Key responsibilities

*Guest checkin

*Warm welcome to the guest with a smile and a good guesture

*Giving proper information about hotel to the guest

*Make sure that the guest should revisit and make a good impact on them

*Maintaining proper record of the guest and keeping a track of their like and dislikes

Duration : APRIL 2013 - June 07-2019.

Skills

Written and verbal communication skills.

Self-motivation and ability to take the initiative

Ability to work well under pressure

Quick learner, keen to learn and improve skills

Able to take on responsibility

Hobbies and interests

Reading, Travelling, Volunteer Work, Sports, Music.

Declaration

I do hereby declare that the above given statements are true and correct to the best of my knowledge.

Date : 20TH June, 2019 Place : Mumbai

Contact this candidate