Manager Resources
Resume:
Ms Maike Zirzow
Language: German, English, Afrikaans
Unmarried
No Dependants
Good Health
Door de Kraal, Bellville, Western Cape, 7530
Years of Experience Role
2019 - 2020
Group Human Resources Manager
2017 - 2019 IR and HR Consultant
HR and Organisational Development
2016
Assistant Lecturer at Stellenbosch
University
2014 - 2016 Front-Line Manager
2014 - 2015 Counselling Intern
adgiia@r.postjobfree.com
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Soft Skills Hard Skills
Administrative People 300 (SAGE)
Strong interpersonal (i.e. counselling) SPSS
Critical and strategic thinking Google G-Suit
Negotiation and conflict resolution Microsoft Office
Employee Management Limited Psychometric testing
Limited Financial administration
Human Resources
Employment Equity
Leadership (Arbinger Institute certified)
Skills Development
Training and Development
Institute Degree
Midrand Graduate Institute BPsych (Trauma)
BCom Honours (Industrial Psychology)
Stellenbosch
MCom (Industrial Psychology
Professional Memberships
Registered Counsellor
HPCSA
Student Industrial Psychologist
EXPERIENCE
GROUP HUMAN RESOURCES MANAGER
TRANSWORLD CARGO AND GROUP
Sep 2019 - Mar 2020
In this position, I was responsible for branches across South Africa, Namibia,
Botswana and Germany.
o Change Management
o Legal Compliance standards
o Developing relationships with governmental third parties:.
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Ensure payments are up-to-date
Reporting is done accurately and in time
Updating HR records on People 300
Industrial relations and litigation
This position was part of the SLT (strategic-leadership-team) and was
responsible for executive decision making concerning Human Resources
processes.
The position incumbent worked closely with the Head of Finance, who is also a
SLT member.
The position reported directly to the CEO-Owner of the Company.
Reason for termination: I started looking for a better person-environment fit, with a
bigger social responsibility.
INDUSTRIAL RELATIONS AND HUMAN RESOURCES SENIOR CONSULTANT
Danshaw Consulting
Apr 2017 - Sep 2019
In the position as a Industrial Relations Consultant, I:
o Chaired disciplinary hearings,
o Facilitated incapacity investigations
o Facilitated grievance hearings
o Facilitated poor work performance investigations and counselling
o Assisted companies in restructures and retrenchments
o Represented companies at the CCMA/Bargaining Councils
o Consulted clients on compliance with relevant labour legislation
o Drafting of employee contracts and other legal documentation
o Negotiations with unions
o Sales/Marketing
In the position as a Human Resources Consultant, I:
o Facilitated Employment Equity planning and reporting
o Facilitated Skills Development planning and reporting
o Performed Human Resource audits
o Performed Health and Safety audits and reporting
o Developed Job Descriptions (i.e. Democratic Alliance)
o Presented Training and Development seminars
o Sales/Marketing
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Special Achievements:
1. I created, implement and manage the Danshaw Internship Program, which
targeted Gr.10 – Gr.11 and University Students.
2. I was the only consultant to work across the IR and HR team
Reason for termination: Looking for an opportunity to grow in my career.
FRONT-LINE MANAGER
Curves
Feb 2014 - Dec 2016
Financial management
o Monthly debit order management
o Manage unpaid debit orders
o Report on monthly financial targets
Human Resources management
o Performance Management
o Training and development
o Recruitment
o Discipline
o Designing a monthly shift schedule and other HR administration
Client Relations Management
o Manage member complaints and well – being
o Sales and Marketing
Special Achievements:
1. Selected for a Training and Development opportunity in 2014 (Certificate in Nutrition
and Sports Science – Cleveland Clinic, USA)
2. Promoted to Frontline Manager in 2015
Reason for termination: I completed my BPsych degree in 2015 and my BCom
(Industrial Psychology) in 2016 and sought a job opportunity
more appropriate for my qualifications.
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Pearson Education Group
Intern Counsellor
2014 – 2015
In this position I was responsible for the initial contact with the client
o Booking therapy session
o Performing and MSE (Mental Statement Examination)
o Determining the predicted duration and treatment style for the client
I managed and performed
o Individual counselling (including children)
o Group counselling
o Trauma counselling
o Couples counselling
o Family counselling
o Psychometric assessments –
o Psycho education
Internship Placement:
o Department of Health: Bishop Lavis Clinic
o SNAP School
o Durbanville Children's Home
o Thornton SOS Village
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