Florites Agonoy
Phone: 702-***-****
E-Mail: **********@*****.***
Professional Summary
Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Skills
Team leadership and coaching
Relationship building and management
Customer relations
Goals and performance
Accurate money handling
Excellent customer service skills
Systems and software programs
Customer-oriented
Bank deposit procedures
Sale expertise
Opening and closing procedures
Operations
POS systems
Goal-oriented
Staff training and development
Work History
April 2019 to Current
Elie Tahari Ltd. Las Vegas, NV
Store Manager
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Rotated merchandise and displays to feature new products and promotions. Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns. March 2016 to April 2019
Elie Tahari Las Vegas, NV
Assistant Manager
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance. Helped with planning schedules and delegating assignments to meet coverage and service demands.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. Supported staff development and goal attainment by focusing on skill development and job satisfaction.
March 2012 to February 2014
Sales supervisor Las Vegas, NV
Sales Supervisor
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Effectively coached team members to reach weekly and monthly sales goals. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
1996 Holy Spirit academy of laoag Laoag city, Philippines High school graduate
Divine word college of laoag Laoag city, Philippines College Bachelor of science major in English