Employee Relations/ Human Resources

“High energy HR professional with

proven leadership fueling organizational

effectiveness and delivering undeniable

results for companies and organizations

of all types and sizes!”

Human

Resource

Management

Professional

Seeking HR position with a

reputed organzation

Terry L. Milo

TERRY L. MILO

50 N University Dr. Edmond, OK Phone: 469-***-**** Email: ***********@*****.*** LinkedIn: www.linkedin.com/in/ahmtech Summary

Human Resource leader with practical understanding of business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Business partner with a solid record of initiating and implementing human resource strategies to achieve business results. Highlights

• Hiring and retention

• Training and development

• Leadership

• Employee relations

• Strategic planning

Contributions Snapshot

• Reduced employee turnover by 20% through implementation of new RA incentive program and structure.

• Improved paperwork processing time by 50% by streamlining submission processes.

• Conceptualized and improved Human Resource website as a communication tool and point of reference for personnel to receive updates on HR information

• Performed diverse Human Resource functions: led special projects, updated policies and collaborated on Compliance Rules and Regulations.

• Business process improvement

• Communication

• Organizational effectiveness

• Exceptional interpersonal skills

• Recruitment and retention

Experience

Resident Assistant Jan 2016 to Current

University Central Oklahoma - Edmond, OK

• Direct personnel, training, and student relations activities.

• Advise managers on organizational policy matters and recommend needed changes.

• Conduct orientation to foster positive attitude toward organizational objectives.

• Identify RA staff vacancies and recruit, interview, and select applicants.

• Serve as a link between management and students by handling questions, interpreting and administering contracts, and helping resolve work related problems to foster positive environment.

• Established new application protocols that increased interview applicant quality.

• Created new housing structure that improved employee morale and boosted performance. Human Resource Generalist (Intern) Mar 2015 to Aug 2016 Daltile - Mesquite, TX

• Led new hire orientation, seamlessly integrating competitive benefits package and articulating vale to team members.

• Updated company Job descriptions to reflect changing roles.

• Met with all new hires to explain benefits, guidelines, and procedures.

• Redesigned employee handbook according to legal and benefit changes. Business Development Analyst (Intern) Sept 2014 to Mar 2015 ProjectCog - Allen, TX

• Recruited, promote, organize and attend manager meetings to maintain annual events and recruiting workshops.

• Built multi-channel recruiting resources by assessing company’s long and short-term goals through cost effective hiring solutions to propel achievement on business objectives.

• Coordinate with hiring partners and directors to streamline position requirements, interviewing process and sourcing strategy.

Experience {continued}

Floor Manager Jan 2014 to Sept 2014

Guess - Mesquite, TX

• Managed stock levels and make key decisions about stock control and ordering.

• Analyzed sales figures and forecasting future sales volumes to maximize profits.

• Interviewed and trained approximately 5 new hire per month include new managers.

• Trained employees for special holiday events: Black Friday, Thanksgiving, Christmas, etc.

• Awarded gift cards and recognition for consistently exceeding company credit card sales goals.

• Illustrated initiative by learning key aspects of the stores operation and becoming proficient in all commercial facets.

Sales Associate Apr 2013 to Dec 2013

Dillard’s - Frisco, TX

• Responsible for liaising with customers in order to ensure a transaction goes smoothly.

• Help customers choose between the company’s array of goods and services, process payments and maintain a high-level of customer service.

• Awarded the stellar distinction for consistently exceeding sales goals.

• Recognized for high customer service with bonus award

• Facilitated monthly Round Table to identify and resolve department related problems.

• Provided extensive on-the-job training and attentive supervision to employees, which resulted in the employee’s success as an empowered and accountable team member. Education

Bachelor of Science, Human Resource Management

University Central Oklahoma - Edmond, OK

Graduation: May 2020

GPA: 3.80

Achievements

Awards

Scholarships:

• Minority Male Initiative

• UCO Academic Housing

Accolades

Honors:

• Deans Lists

• Honor Roll

Terry L. Milo

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