Account Manager/Pharmaceutical Sales Representative

KRYSTAL L. KERNS

Cell: 507-***-****

E-mail: ********@*****.***

OBJECTIVE: To obtain a full-time position in Health Care Sales by utilizing my extensive sales experience and clinical background as a Registered Dietitian Nutritionist (RDN). PROFESSIONAL EDUCATION:

VITERBO UNIVERSITY, La Crosse, WI

Bachelor of Science – Community Medical Dietetics

PROFESSIONAL EMPLOYMENT:

2019 Clinical Liaison, (RDN), NORTH SHORE HEALTHCARE, Rochester, MN

* Developed and expanded position at three major hospital systems

* Conducted Clinical Assessments on patients for assigned Centers

* Successfully increased census at Centers to exceed budgeted goals

* Developed and maintained relationships with referral sources

* Implemented company marketing initiatives to grow census. 2018 Registered Dietitian (RDN), HEALTH CARE SERVICE GROUP, Rochester, MN

• Provided Registered Dietitian services to four Long Term Care facilities

• Planned, organized, developed and directed the nutritional care of residents

• Educated residents on therapeutic diets and nutritional needs

• Assisted in the management of the Food Service Department in facilities 2015 - 2017 Account Executive, INFUSCIENCE/BIOSCRIP, Eagan, MN

• Demonstrated success by meeting and exceeding core infusion revenue goals

• Achieved the highest revenue for branch year to date by strategically focusing on clinical outcomes

• Consistently meet and exceeded core therapy specific goals

• Developed and expanded Enteral business at Rochester Mayo

• Successfully launched infusion business at several Long Term Care Facilities

• Provided education to Mayo Home Enteral and Parental Nutrition patients

• Assisted in clinical monitoring of branch Enteral and Parenteral patients

• Facilitated meetings with referral sources to obtain business and maintain relationships 2011 - 2014 Customer Relations Manager, PRAIRIE RIVER HOME CARE, Rochester, MN

• Achieved and exceeded goals through relationship building and effective account management

• Focused on delivering top-notch service to clients while helping the organization meet its goals and objectives

• Responsible for all aspects of branch-specific home care sales and marketing

• Established and maintained positive relationships with referral sources and customers

• Provided patient consultation and represented Prairie River Home Care throughout the community

• First CRM for this branch to increase census to all-time high within the first twelve months of employment 2007 - 2010 Account Manager, WALGREENS-INFUSION SERVICES, Roseville, MN

• Drove top line revenue through effective territory management and consistently ranked in top 25 percent of region for core therapy revenue growth.

• Developed and maintained Physician Practice, Hospital and Managed Care accounts

• Worked with General Manager and Operations in developing and executing the office Business and Sales Plans

• Successfully marketed and sold Walgreens Infusion Services to customers PROFESSIONAL AFFILIATIONS:

Member, American Academy of Nutrition and Dietetics, Minnesota Dietetic Association and the American Society Parenteral Enteral Nutrition (A.S.P.E.N.)

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