Manager Sales
Resume:
Tiffany Boggs
Virginia Beach, Va 23454
****************@*****.***
PROFILE
Applicant looking to obtain a position in management to continue to cultivate team building, prestige selling skills and phenomenal customer service within the realm of retail.
EXPERIENCE
Full time MAC makeup artist/third key holder/counter assistant manager, MAC cosmetics Nordstrom, Norfolk, VA-2010-2014
Full time commissioned makeup artist.Responsible for educational visits, opening and closing procedures as well as scheduling and educational development including certifications and continuing education courses.
Nordstrom beauty counter manager for Chanel and Laura Mercier, Annapolis MD - 2014-2016
Responsible for the scheduling and education of all specialist employed by Nordstrom for the Chanel and Laura Mercier. Worked closely with brand reps to receive additional brand education. Responsible for opening and closing tasks, operational excellence based around animation and brand updates, as well as customer service and experience daily. Sephora inside JC Penney Senior Education Consultant, California, MD- 2016 Required to perform all opening and closing checklists. Responsible for partnering with Area Education Manager for education and makeover certifications. owned metric standards for LOVE scores, BI Color IQ and moisture meeter penetration in makeovers. Also required to plan and schedule makeovers based on proper client experience leadership skills.
Sephora inside JC Penney Beauty Manager, California, MD-2016-2019 Partnered with both JC Penney general manager and JC Penney salon manager to help boot sales of all beauty businesses within JC Penney. Responsible for carrying out event and focus days to boost sales and loyalty. Required to coach to all metrics including but not limited to credit and BI. Responsible for all Sephora scheduling, disciplinary documentation, celebration and coaching. Required to oversee all operational tasks including updates, animation and pricing. Customer service priority while running an effective and thorough sales team. CO-General manager/Retail Sales Manager Ulta Beauty, Virginia Beach, VA — 2019 CO-general manager/Retail sales manager. Responsible for Dunbar and vector partnerships as well as all scheduling for operational excellence and maximum sales. Required to host educational conferences monthly with other gm’s based on shrink, inventory and LP concerns. Held accountable to selling standards as well as expected to coach based on performance to all staff. Own credit and loyalty metrics with all staff. Required to uphold brand standards on store weekly and monthly walks. Work closely to delegate and coach to staff to ensure all taking and hygiene standards are met daily. Sephora inside JC Penney Beauty Manager- Chesapeake, VA- 2019- present Partnered with both JC Penney general manager and JC Penney salon manager to help boot sales of all beauty businesses within JC Penney. Responsible for carrying out event and focus days to boost sales and loyalty. Required to coach to all metrics including but not limited to credit and BI. Responsible for all Sephora scheduling, disciplinary documentation, celebration and coaching. Required to oversee all operational tasks including updates, animation and pricing. Customer service priority while running an effective and thorough sales team.
EDUCATION:
Sentara college of health sciences — Nursing diploma-2011 Old Dominion University- Communications- Currently enrolled in online courses to continue education on a part time schedule.
SKILLS:
Strong leadership skills cultivated with customer service, prestige selling standards as well as an understanding of policies and procedures. Strong communication and delegations skills with fellow members of management as well as corporate partners and direct report staff. Proficient skills with scheduling, inventory, operations and shrink within the sales manager role.
Contact this candidate