Paul Peng
**** ******* ***. ****** *****, CA **845 949-***-**** ********@*****.***
Core Competencies
Time Management
Conflict Resolution
Verbal communication
Multi-Task Oriented
Bilingual: Mandarin
Computer Proficiency: ECN4, N4,XPS, N4 Mobile, Word, Excel, Access, Google Applications
Professional Experience
Fenix Marine Services
Operations Manager, June 2018-September 2020
Implemented and authored department SOP for new terminal management software including N4,XPS, and N4 Mobile
Coordinated daily meetings with multiple railroads regarding incoming/outgoing rail cargo.
Participated and conducted daily terminal meetings with other departments to discuss the wider plan in ensuring a smooth operational flow for all
Worked with the IT and other third party vendors directly to solve various technical issues that would arise
Conducted weekly meetings with senior management on projection and costs
Monitored and instructed the movement of all inbound and outbound trains through integrated rail switch technology
Long Beach Container Terminal
Assistant Operations Manager, May 2016-June 2018
Implemented and authored new SOP’s for various aspects of newly opened terminal including but not limited to: railroad import/export projections, automation procedures and rail switch technology guidelines
Commanded a multitude of meetings with BNSF and PHL regarding LBCT becoming a departure terminal
Conducted daily conference calls between the BNSF and PHL railroads to ensure smooth flow of cargo to and from the terminal
Diligently work with a variety of third party vendors to ensure overall smooth implementation of full terminal automation
Led weekly rail automation development meetings with the president as well as the heads of all operational departments to address existing and potential system concerns
Determined and projected overall labor needs for the department on a daily basis
Assist upper management in weekly/monthly cost analysis reports
Directly manage 3 unionized managers and indirectly managed up to 25 employees
Eagle Marine Services
Rail Manager, February 2014- May 2016
Played a key role in convincing senior leadership to switch from rail crane operations to a slimmer/faster top handler operation by presenting average cost savings over a quarter as well as potential revenue generation from increased productivity
Ordered labor based on current and projected volumes
Assisted in implementing terminal operations procedure that generated steady profit stream for early arriving export containers
Synchronized with yard and vessel departments to ensure smooth overall flow of incoming/outgoing cargo
Directed daily conference calls with the UPRR and BNSF railroads as well as various high level clients
Controlled all rail movement through effective communication and integrative rail switch technology
Sent weekly financial reports regarding departmental profit/losses to fiscal department and assisted upper management in assessing and analyzing financial data
Directly managed 1 salaried front line manager and 3 unionized hourly managers. Indirectly managed between 40-80 employees depending on operational need
Education
California State University, Fullerton
Master of Arts in Political Science
University of California, Riverside
Bachelor of Arts in Political Science/International Relations
Military Experience
Community
Service
Awards and Honors
Military Police, Section Leader/ Sergeant
US Army –Iraq (2 combat deployments), August 2000 – June 2009
Managed the renovation, financial and training aspects of 9 Iraqi police stations
Compiled and authored maintenance/threat-assessment reports to senior supervision
Assisted in the renovation and operation of 2 Iraqi prison compounds
Managed the training of prison guards and its support staff as well as facilitated the implementation of various SOP’s for jail operations
Facilitated strategic joint conferences in conjunction with high level foreign officials to discuss regional terrorism and overall security concerns
Conducted security patrols with Iraqi security forces to ensure regional security and safety
Administered and implemented training for the Iraqi security element with the assistance of fellow team members
Maintained, operated and responsible for high value equipment in excess of $2 million USD
Preserved and processed weekly operative/financial analysis reports
Directly commanded 11 soldiers during my second combat deployment
Wounded Warrior Project (WWP)
Peer Support Group Leader, March 2016 - Present
Coordinate and lead monthly assemblies with post 9/11 veterans in an effort to empower them during their transition back into civilian life
Occasionally assist WWP staff in conducting veteran events
Primary Leadership Development Course Graduate
CPR / AED / First Aid Certified
Hazmat Certified
Army Commendation Medal (2) / Army Achievement Medal (2) / Good Conduct Medal
Veteran Status Honorable Discharge
June 2009