Manager Sales
Resume:
MIKE L. BERGMAN
Professional Summary
Accomplished Salesperson with a career track known for delivering and sustaining revenue and profit gains within a highly competitive industry. Successful at improving sales procedures to streamline and strengthen processes, while focused in establishing and nurturing lucrative partnerships.
Work History
PSAV PRESENTATION SERVICES - Sales Manager
Chicago, IL
04/2015 - Current
• Developed and maintained strong relationships with clients and hotel personnel by partnering with and understanding their needs/expectations.
• Organized, planned and controlled effective pipeline to ensure set tasks are met and client's expectations are exceeded.
• Exceeded regional annual sales target by 40% and exceeded budget by building strong client relations.
• Created effective strategies to target new markets after researching and analyzing competitor behavior to achieve sales goals.
• Coached employees in successful selling methods and encouraged cross- selling to drive revenue.
• Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
GRAFFITI'S SPORT'S PUB - Bartender/Bar Manager
Stevens Point, WI
01/2011 - 04/2015
• Planned, organized, and controlled operations behind bar.
• Upsold bar menu items to customers, driving up per sale revenues and maximizing profits.
• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
• Effectively handled situations with challenging customers by acknowledging their concerns and providing reasonable solution in timely manner.
• Consulted with managers to organize special events and promotions. **************@*****.***
Oregon, Wisconsin 53575
Skills
• Experience as effective leader
• National accounts management
• Result oriented
• 5+ Years of sales experience and
hospitality
• Plan, organize and prioritize work
• Adaptable
• Clear goals and outstanding
results
• Customer Relationship
Management (CRM)
• Robust verbal and written
communication
Education
2015
University of Wisconsin - Stevens
Point
Stevens Point, WI
Bachelor of Science: Communication
Business and Interpersonal-
Organizational emphasis
2009
Mid-State Technical College
Wisconsin Rapids, WI
Associate of Applied Science:
Electrical Power Engineering
UWSP, THE POINTER - Business Manager
Stevens Point, WI
08/2011 - 06/2013
• Managed day-to-day business operations, including finance, marketing and public relations.
• Provided excellent customer assistance through direct contact to customer satisfaction.
• Spearheaded business operations by consistently seeking methods to improve profitability through cost containment, efficiency improvements and revenue generation.
• 35% increase in new business connections and revenue generation opportunities by improving networking strategies.
• Chaired weekly meetings with leadership and student government to identify opportunities for improvement, establish milestones and tailor newspaper layout.
• Ensure department complies with university's policies. ADVENTURE 212 LLC - Assistant Maintenance Supervisor Stevens Point, WI
08/2007 - 02/2011
• Performed preventative maintenance on various electrical and mechanical weightlifting equipment.
• Implemented preventive maintenance practices through task prioritization and upheld equipment guidelines to reduce downtime.
• Received customer feedback and managed concerns.
• Communicated efficiently and effectively with upper management on functions of fitness center.
• Monitored safety compliance to maintain strict standards and protect team members from harm.
Accomplishments
• Outstanding Sales Achievement
Award 2015 & 2016.
• Selected for Sales Leadership
committee.
• Recognized as Excellent Mentor
for new hires.
• Desirable Sales Manager with
promotional qualities within
company, nationwide.
• Outstanding 1st, 3rd and 4th
quarter Sales Manager 2017-2019.
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