Executive Assistant Administrative

Merissa Antonette Alcala - Hicks

Chantilly, VA **152 • 703-***-**** • *******.*********@*****.***

Active TS/SCI with CI Polygraph Federal Government, Contract Support

Highly organized, dedicated professional with over 7 years of military, law enforcement, security and federal contracting experience, earning four promotions and excelling as a leader. Combines superior writing and communication skills with excellent interpersonal and human relations skills. Strong problem solving and decision-making skills with the ability to develop and implement effective action plans.

Core Competencies

Quality Control & Quality Assurance • Business Operations & Task Management

Technical Writing & Document Review • Travel & Deployment Preparation

Security Operations • Defensive Techniques – Firearms Proficiency

Process Improvement • Strategic Planning & Research Analysis

Client Relationship Management • Order Processing & Asset Tracking

SharePoint & Automation • Customer Service & Time Management

Professional Experience

Task manager• gdit• MCCLEAN, va • Nov 2019 TO PRESENT

Manage the coordination of all taskers coming from the across other agencies to the Office of General Counsel. Disseminate taskers based on the topic of the tasker, and manage the database accordingly.

Action Suspense Officer• Mantech• Chantilly, va • Feb 2019 TO Nov 2019

Manage the coordination of all senior level leadership visits for the Mission Integration Directorate at the National Reconnaissance Office as a Director’s Action Group Personnel. Establishing a new way forward in order to prioritize office requirements using Sharepoint, and a classified tool newly established. Organize and lead the Senior Level Government meeting while participating as a leader for MID-Visits. Managed TIER (A tool used by the NRO) to meet incoming requirements by joint agencies, internal offices, and external agencies. Lead Director’s Action Group for the TAS office. Edited / published the Weekly Activity Report (WAR) released by the Director of the National Reconnaissance Office.

Selected Accomplishments

Individually recognized for my level of detail and effort during a high influx of distinguished visitors.

Senior global platform analyst • soundway Consulting• Reston, va • 2018 to Feb 2019

Supported the Joint Document Exploitation Center Operation Inherent Resolve (JDEC-OIR) located in Iraq. Prepared the weekly operational report for the Iraq platform and presented the brief to the Director of the Defense Intelligence Agency’s (DIA’s) National Media Exploitation Center (NMEC). Assisted with readiness mission management for personnel preparing to deploy overseas. Tracked the readiness metrics and submitted metrics to the Director of NMEC. Managed inventory for forward element. Maintained the JDEC-OIR SharePoint site.

Selected Accomplishments

Coordinated IT logistics in support of the forward operations move from Kuwait to Iraq.

Individually recognized by the Director of DIA’s NMEC

Executive Assistant • Leidos • Bethesda, MD • 2016 to 2018

Accountable for the office management of three senior Government executives. Provided customer support to

ODNI personnel as Task Manager and Scheduler for the Office of the Director of National Intelligence (ODNI)

Information Assurance Division (IAD). Extensive knowledge of the ODNI, IC agencies' mission, organization,

collection, and production responsibilities, as well as ODNI and IC administrative policies, procedures, and

authorities. Extensive knowledge of IC information management security guidelines, document storage, and

classification guidelines. Demonstrated ability to manage multiple, competing priorities and complex

workflows in a fast-paced environment while successfully meeting deadlines. Thorough understanding of the

classification categories and proper handling of classified information designated as controlled access program,

Restricted Data (RD), Formerly Restricted Data (FRD), and Foreign Government Information (FGI).

Selected Accomplishments

Oversaw and facilitated the successful IAD office move from Vienna, VA to Bethesda, MD.

Supported the workflow automation of task management using SharePoint to improve the effectiveness and efficiency of prioritizing, assigning and tracking tasks through their lifecycle.

ADMINISTRATIVE ASSISTANT • gdit • Springfield, VA • one week (without meetinG GOVERNMENT CUSTOMER)

Due to personal matters, I was unable to take this position.

Program Planning Analyst II • Vencore • Springfield, VA • 2015 – 2016

Served as Office Coordinator and Defense Travel System (DTS) Lead supporting the National Geospatial-Intelligence Agency (NGA) transformation, assurance and cyber offices. Consolidated Weekly Activity Reports (WARs) and Weekly Quad Charts for the office Director and other Government senior executives. Provided as SharePoint lead support.

Selected Accomplishments

Revamped internal office SharePoint sites for improved security and workflow capabilities.

Migrated all internal document repositories from Shared Folders to the new SharePoint sites.

Assistant Action Officer • IPT Associates • Pentagon, Washington, D.C. • 2014 – 2015

Directly supported the U.S. Department of the Treasury’s Director of the Committee on Foreign Investments in the U.S. (CFIUS) and two Senior Executive Service (SES) government personnel. Provided case management support; reviewed and analyzed national security implications of foreign investments in U.S. companies or operations. Managed case matrix and SharePoint database for all CFIUS cases. Acted as Special Security Officer (SSO) for all CFIUS Sensitive Compartmented Information Facilities (SCIFs).

Detainee Mail Supervisor • U.S. Army • U.S. Naval Station, Guantanamo Bay, Cuba • 2012 – 2013

Managed the delivery of over 20,000 incoming/outgoing detainee mail and documents from the International Committee of the Red Cross (ICRC) and the Staff Judge Advocate (SJA). Oversaw coordination with the FBI’s National Virtual Translation Center (NVTC) and the Deployable Harmony Document Exploitation System (DHDS).

Selected Accomplishments

Received the Army Commendation Medal (ARCOM) for exceptional service.

Received Certificate of Appreciation from the International Committee of the Red Cross.

Individually recognized by the Deputy Director of Intelligence for the overall success of the ICRC site visit.

Administrative Assistant • U.S. Army Corps of Engineers • Washington, D.C. • 2009 – 2009

Provided conference and meeting support to the U.S. Army Corps of Engineers (USACE) Deputy Director of Real Estate.

Military Police Officer • U.S. Army National Guard • Washington, D.C. • 2008 – 2015

Supervised up to 8 soldiers while supporting S1 Headquarters with travel, training, and logistics. Worked closely with the Finance Office / D.C.’s Family Readiness Group program to prepare soldiers for deployment. Administered the logistics for 45 soldiers’ deployments to Guantanamo Bay, Cuba, to include ensuring that the soldiers’ family members had proper support and resources while the soldiers were away on deployment.

Leadership & Training

Bachelor of Science • Community Health; Global Health Concentration • George Mason University • Fairfax, VA

Warrior Leadership Course (WLC)/Primary Leadership Development Course (PLDC) • U.S. Army

Advanced Individual Training (AIT)/Military Police School • U.S. Army Military Police School (USAMPS)

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