LINDA KOHLEFFEL

** ******* ****** ****, ***** TX 77954 361-***-****

Education:

June 1994- University of Houston-Victoria- Bachelor of Science

May 2018 – Our Lady of the Lake University- Master in Social Work

Work History

Program Manager- Texas A & M Healthy South Texas

7-27-2016 to Present.

This position requires assisting with data collection and analysis for all HST programs in the counties of the region assigned. Schedule and conduct health education classes for HST as needed to meet performance goals. Work with HST staff in providing initial assessment and follow-up of program participants. Supervise and manage the department schedule of community health workers and support staff. Attend weekly meetings with Associate Director to discuss planning, program review, program development and program effectiveness. Serve as liaison for the program staff, coalition committee, and administration; serve on and attend coalition meetings. Work with knowledgeable experts in analysis of data collected for research purposes and in support of program effectiveness goals.

Healthcare Coordinator-Community Health Centers of South-Central Texas, Inc. 09-01-2014 to 7-24-2016

The position requires to work closely with patients on a one-on-one basis. Provide guidance, support, and advice to patients dealing with complex medical issues. Assist patients navigate through a medical care scenario that may involve a variety of different doctors and treatment methods. Duties can include scheduling appointments, assisting with major decisions, helping patients understand complex medical information, evaluating care quality, assist patient in obtaining medication through patient assistance program and working with other health care professionals to ensure that the correct path is being taken. Other duties include Assist the stakeholder with implementing integration strategies and plans to support stakeholders' priorities and enable community-wide collaboration, including virtual communications, outreach, and engagement. Assist with product management, facilitation and interaction with virtual communities of interest, virtual community engagement on topics of stakeholder concern, including high-interest events and exercises, implementation of collaboration strategies.

Center Director- Bluebonnet Trails Community Services- 6-1-2010 to 8-31-2014

Under the supervision of the Mental Health Services Director, the Center Director is responsible for the overall operations of the mental health clinic for adult and children services including supervision of personnel and budget. Clinic operations include management of the physician and nurses’ schedules to ensure appropriate scheduling, and data entry is accurate and timely. Supervision of staff includes position of Administrative Assistant, Qualified Mental Health Professional (QMHP), clerical, file clerk, transporter, rehab skills trainer(s) and benefits coordinators (shared supervision) on a daily basis to ensure appropriate services are provided including hiring and termination. This position requires an aptitude for working with people in a medical setting that requires site consultation and assessments/treatment recommendations frequently throughout a workday.

1115 Waiver Project Manager- Bluebonnet Trails Community Services 4-2012- to 8-2014

1115 Waiver Patient Navigator- to implement a patient navigation

project for frequent users of the ED due to chronic health conditions including behavior health disorders.

1115 Waiver Primary Care/Behavioral Health Care Integration

Clinic- to design, implement and evaluate projects that provide

integrated primary and behavioral health care services. Which a

Behavioral Health Care Integration Clinic was established

Child/Youth Regional Supervisor-Bluebonnet Trails Community Services -10-25-2006 to 6-1-2010

This position is responsible for providing leadership within the Child/Youth department of the Center. This position is also responisble for clerical staff, benefit coordination, family partner, LPHA, case workers and medical staff activiteis. This position oversees minimums for service packages, delivery of services to consumers, and productivity for department. Management of caseloads, including RDM’s management of crisis for children and adolesents, and supervision of clinic flow are additional duties. This position networks with departments within Bluebonnet Trails Community Services and agencies within the community.

Pycosoical Rehabilitation Manger- Bluebonnet Trails Community Services-9-1-2000 to 6-1-2006

This position is responsible for the delivery of psychosocial rehabilitation services to people with severe and persistent mental illnesses, as defined by the state authority. This position updates demographic data, provides assessments required by the state authority and the Center, formulates treatment plans, and provides rehabilitation skills training and documentation of services delivered in accordance with consumer need and Medicaid standards. This position should provide training in those skills that primarily focus on furthering an individual’s independent living and community skills. This training should promote community integration, increase community tenure and maintain the individual’s quality of life. This service includes activities and training designed to address the illness or symptom-related problems and behaviors that mental illness creates which precludes a person’s functioning living, learning and working environment. The skills training should occur 80% in vivo. This position requires an aptitude for working with people who have bipolar, schizophrenia and major depression w/psychosis. This position requires knowledge and skills in assessment, service planning with consumer and local community resources, as well as knowledge of psychotherapeutic medications.

Rehabilitation Teacher- Camino Real MHMR 10-4-99 to 8-31-2000

Provided individuals and groups including social, occupational, and educational activities in support of the client served in order to enhance abilities to function in the community. Responsibilities include effective use of curriculum to offer independent skills training,social skills training and job readiness training.

Certifications:

Licensed Master Social Worker- Licenses Number # 67166

Community Health Worker- Certificate# 5437