Account Executive Assistant
Resume:
Kimberly Collins
CONT ACT
Apt. 3107
North Richland Hills, TX
76180
*********@*****.***
KC
EDUCA TION
ASSOCIATES DEGREE
Liberal Arts
Austin Community College
2018
CERTIFIED ASSOCIATE IN
PROJECT MANAGEMENT
(expected completion FALL 2020)
ORGANIZA TIONS
• Advanced Time Management
• Client Needs Assessment
• Team Resourcing
• Communication and Motivation
• Problem Solving
• Budget Tracking
• Cross-Team Collaboration
• 10+ Years Experience
EXPERIENCE
ANALYTICS IMPLEMENTATION MANAGER
Hill+Knowlton Strategies / Austin + Dallas + Remote, TX / 2020 EXPERTISE
Project Management Institute
- Fort Worth, TX
SENIOR ACCOUNT EXECUTIVE
Hill+Knowlton Strategies / Austin + Remote, TX / 2018-2020 In addition to my previous role responsibilities as a Senior Account Executive I was charged with overseeing primary research and measurement projects being conducted to assess reputation and inform on strategy and communications. Additionally I would provide data analytics for monthly and quarterly reports for account teams and client leads across various program industry sectors using measurement tools and the Global Web Index platform. Additionally I worked on internal reporting for the C-Suite as well as global and regional management teams for the end-of-year employee and client engagement surveys and employee ranking reports. I also continued managing and mentoring junior staff. Primary clients at this time included Goldman Sachs, Vanguard, Fender, AIG, P&G and Belsomra. As an Implementation Manager it was my responsibility to maintain my previous job function as well as strategically assure all Data+Analytics projects were properly ingested, tracked and delivered with consistency and within scope. A few highlights of the position include:
• Administer everyday workflow of implementation process and provide technical support to all associates.
• Coordinate with team to resolve issues within the required timeframe and recommend appropriate change to policies and procedures in addition to implementation for the Data + Analytics team.
• Oversee staff resourcing across the Data + Analytics team.
• Perform tool audits to ensure contracts and tool functions were up to standards needed.
• Work with finance and legal teams to ensure GDPR requirements as well as vendor finances were in alignment to the company policy.
• Maintain client archives with projects and lessons learned documentation.
• Developed and implemented flow with Microsoft Teams for the Creative and Innovative group to be used for global ingest and finance tracking.
• Oversee budgets and lifecycle across million dollar client projects.
• Continued support for Global Vice Chairman, as well as measurement work for the Data+Analytics team.
KC Kimberly Collins
ACCURATE STAFFING
Mooresville, NC
Staffing & Sales
MEADOR STAFFING SERVICES
Pasadena, TX
Recruiter
DEACON RAWLEY PERSONNEL
San Antonio & Houston, TX
Recruiter & Marketing
ACCOUNT EXECUTIVE
Hill+Knowlton Strategies / Austin + Remote, TX / 2016-2018 SENIOR EXECTUTIVE ASSISTANT
Hill+Knowlton Strategies / Austin, TX / 2007-2016
(previously Public Strategies, Inc. prior to merger with Hill+Knowlton) As my first role within the company in 2007, I was responsible for supporting two remote senior level executives. Within the first year I supported more than 15 individuals onsite, spanning across both the research as well as digital and creative teams. This included the Chairman, Global Vice Chairman, Global General Counsel, in addition to the COO, Global President, and both the research and digital teams. A few highlighted responsibilities include:
• Finance & Investment
• Food & Beverage
• Entertainment
• Insurance
• Healthcare
• Pharmaceutical
• Travel & Leisure
• Retail
• Ad-hoc project-based
industries.
INDUSTRY
EXPERIENCE
PRIOR
EXPERIENCE
1997-2007
As an Account Executive I researched topical information and provided analytics, using various measurement tools such as Brandwatch, Buzz Sumo, and Cision in order to help account teams prepare proposals and client deliverables. I tracked and maintained archived information for the team and aided in preparing documentation for each project from the RFP to. completion stage. I began tracking multi-million dollar budgets and reporting quarterly submissions to the project teams. I also continued my previous work as a Senior Executive Assistant in addition to taking on more client work, helping with the HER mentorship program and managing junior staff. During this time some of my primary client work was done on Goldman Sachs, AIG, Smithsonian, Vanguard, IOC, Sea World, and Deloitte to name a few.
512-***-**** *********@*****.*** 2
• Creating correspondence for the Chairman to include internal and external communications: reward letters, dictation, emails, etc.
• Managing multiple calendars for all supports as well as serving as a gatekeeper and priority task master.
• Processing full lifecycle of vendor paperwork and relationships.
• Plan and schedule high-level international and domestic travel schedules, and process company expense reports once complete.
• Manage and mentor lower level administrative direct reports.
• Maintain databases for passwords, log information, both on professional and personal levels for C-Suite staff.
• Handle multiple extension phone system for all supports.
• Prepare client materials and meetings.
• Harvest
• Maconomy
• Google Sheets
• Google Docs
• Sharepoint
• Otter.ai
KC Kimberly Collins
THROUGH THE
YEARS
360 Review
Commentary from
Managers / Peers
“Kim’s work is always above
and beyond” 2012-2013
“Very detailed, highly
organized and an overall great
person to work alongside.”
2013-2014
“Kim continues to improve skills
and has done a tremendous job
as a client team member. ”
2017-2018
“Kim is the glue that holds us all
together.” 2014-2015
“She is very detailed and has
the ability to think beyond an
individual task and understand
the context of a situation. She
provides the necessary
structure and organization.”
2015
“Whether it be personal or
professional development,
introducing new creative ideas
or implementing procedures to
streamline project management
and generate efficiencies for
clients, she’s always on top of
it!” 2020
REFERENCES
Peter Zandan, Ph.D.
Global CEO
Hill+Knowlton Strategies
*******@*****.***
Michael Lustina, Ph.D.
Managing Director
Group SJR
**************@*****.***
Karlan Witt
Senior Partner
Cambia Information Group
******.****@**********.***
Melanie Martin
Director Project Management
Creative Innovation
Hill+Knowlton Strategies
Kate LaVail, Ph.D.
Sr. Director, Insights and Issues
McDonald’s
Christopher Hoyt
President & Co-Owner
CareerXroads
*****@***.*****
Elizabeth Philibert
Director
Hill+Knowlton Strategies
*************@*****.***
Rick Foote
Sr. Vice President
Marketing and Communications
Hill+Knowlton Strategies
Te c h n i c a l S k i l l s
Outlook
Word
Excel
MS Teams
InDesign
PowerPoint
• Cision
• Buzz Sumo
• Brandwatch
• GWI (Global Web
Index)
• Illustrator
512-***-**** *********@*****.***
• Egnyte
• Concur
• OneDrive
• Factiva
• OpenAir
• Monday
• Xythos
• Mxie
• Zoom
• Office 365
• WordPress
3
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