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Customer Executive

Delhi, India
September 30, 2020

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Name Bipin Kumar Singh

Mobile No:9971376188-911-***-****


Current Address:B-1/35, Street 2. New Ashok Ngr

E. Delhi -110096


Toexplore and prove myself in reputed organization with growing and encouraging environment where I can get ample opportunities to learn and develop my skills to serve the company with better

Present Job Profile

Company : Igenicent pvt

Designation : Technical coordinator

Duration of Present Organization : Nov 2015 To July 2016

Key Responsibiliti

Resolution of Customer issue relate to service.

Processing of Application and preparation of daily MIS.

Work on skip customer though job portal and other sites.


Company : IprocessPvt. Ltd

Designation : Credit Processing Associate

Duration of Present Organization : January2011 – Oct-2015

Key Responsibilities:

Underwriting of ICICI Bank Home Loan Applications.

Quality assurance of all applications, coding, policy check and other Guidelines.

Continuous check on the quality and training of the new and existing team members to get better product by minimizing error rates to the organization.

Professional Experience

Company : AdmaSolution(A division of Collection )

Designation : Executive

Duration of Present Organization : JANUARY 2009 – OCT 2010

Job Profile:

Resolution of customer issues relate to service or other charges

Ensure that Collection Agency complies with ICICI Bank Policy

Work on Skip Customer through Internet Job Portal and other sites

Issuing Settlement Letter and NOC letter of Personal Loan and Credit Card

Sending Settlement waiver request to our Respective Seniors

Handling Collection Agency for getting collect amount of Customer Dues

Company : Delta Services (India) Pvt. Ltd ( Associate )

Duration of Present Organization : January 2007 – DEC 2008

Job Profile : Credit Card.

Knowledge of all software of ICICI Bank

To Deliver the Credit AssessmentTargets with in the TAT

Have an in Technical knowledge of the functioning of an organization

Receives Sorts, Classifies & Distributes Incoming Mails

Knowledge of all type Credit card product

Processing of ICICI Credit card Application and preparation of daily MIS and Delhi& other region report

Educational Qualifications

Course Year of Passing University / Board

10th 1990 B.S.E.B Patna

11th 1992 B.I.E.C Patna

11TH (TECHNICAL) 1994 B.I.E.C. Patna

B A 2000 University IGNOU


MBA (Operation) 2016 SMU . DELHI

Computer Literacy

Course Year of Passing University / Board

Computing Basics 2003 IGNOU, DEL

Personal Profile

Date of Birth : 03.Feb 1974

Sex : Male

Marital Status : Married

Nationality : Indian

Father’s Name : Sh. Shivnanadansingh

Languages Known : English, and Hindi.


Dear Sir/Madam,

The above mentioned information is true to the best of my knowledge.

This chance can bring a tremendous change to my career and an opportunity to work in an organization that recognizes merit. It will be a perfect milestone in achieving my carrier goals.

Yours truly,




Contact this candidate