Bachelor of Science in Business Administration
Resume:
EXPERIENCE
DUSIT THANI DUBAI HOTEL (* STAR HOTEL)
*** ****** ***** **** ***** UNITED ARAB EMIRATES
MARCH 2018 – PRESENT
SENIOR FOOD & BEVERAGE SUPERVISOR
(OUTLET IN CHARGE)
• Food and Beverage Departmental Trainer
• Managing restaurant and bar operations, planning, budgeting, promotion, costing, and inventory control, conducting training and daily briefing.
• Managing and coordinating the kitchen staff to ensure the on-time requirements at the counters.
• Promoting professionalism and friendly service to the customers, employer, colleague and even competitors.
• Expertise in handling the unsatisfied customers and ensuring the problems get sorted in the best possible way.
• Responsible with utmost care towards hygiene, abide to the compliance in following the safety policies.
• Outlet In-charge and dedicated and sincere towards profession.
• Reporting Flush reports, P&L report to F&B manager & General Manager.
RAMEE ROSE HOTEL (4 STAR HOTEL)
BUILDING NO. 1161, ROAD NO. 2420, BLOCK NO 324, JUFFAIR, MANAMA, 1153 JUFAIR, KINGDOM OF BAHRAIN
SEPTEMBER 2017 – MARCH 2018
KABAYAN FILIPINO CLUB MANAGER
• Managing bar operations, planning, budgeting, promotion, costing, and inventory control,
• Conducting training and daily briefing, requisition, mentoring and staff delegating and ensuring a restaurant & establishment complies with health, safety and labor laws.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Worked with other team to make sure maintenance and repair of equipment and other services are available at all times.
• Proficiency in Point of sale (POS) software, inventory software, restaurant guest satisfactory tracking software etc.
• Updating social media for promotions.
• Expertise in handling the unsatisfied customers and ensuring the problems get sorted in the best possible way.
• Reporting to the F&B Manager and General Manger.
CAPITAL CLUB BAHRAIN, LEVEL 23 FINANCIAL HARBOUR EAST TOWER MANAMA, KINGDON OF BAHRAIN P.O. BOX 60433
AUGUST 2016 – AUGUST 2017
RESTAURANT MANAGER
• Reporting to the F&B Manager and General Manger.
• Planning, Hiring, Directing, Budgeting, Coaching, Inventory, mentoring and staff delegating.
• Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
• Maintain employee work schedules including assignments, job rotation, training, vacations and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, appropriate email, and regular interpersonal communication.
• Seeks, listens and responds to guest feedback.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Worked with other team to make sure maintenance and repair of equipment and other services are available at all times.
• Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items etc.
• Ensure a restaurant & establishment complies with health, safety and labor laws.
• Proficiency in Point of sale (POS) software, inventory software, restaurant guest satisfactory tracking software etc.
• Taking ownership of issues or tasks and also give detail update of the F&B manager and the General Manager.
DUSI THANI DUBAI U.A.E., 133 SHIEKH ZAYED ROAD DUBAI UNITED ARAB EMIRATES
OCTOBER 2007 – JULY 2016
BEVERAGE SUPERVISOR (SOMMELIER)
• Managing restaurant and bar operations, planning, budgeting, promotion, costing, and inventory control, conducting training and daily briefing.
• Managing and coordinating the kitchen staff to ensure the on-time requirements at the counters.
• Promoting professionalism and friendly service to the customers, employer, colleague and even competitors.
• Expertise in handling the unsatisfied customers and ensuring the problems get sorted in the best possible way.
• Responsible with utmost care towards hygiene, abide to the compliance in following the safety policies.
BANQUET SUPERVISOR
• Managed and supervised banquet events coordinate with kitchen and bar to get correct details of the menu, food and beverage preparation activities, and service standards.
• Ensured that cleanliness of the venue is ready before guests arrive, included the dining tables, bar, food, and beverages prior to a function and events.
• Scheduled banquet service personnel, assigned specific tasks or services, ensured that safety and sanitation codes are followed, and trained staff to recognize improper guest behavior.
EDUCATION
UNIVERSITY OF ILOILO CITY PHILIPPINES,
BACHELOR OF SCIENCE IN COMMERCE
JUNE 1996 – MARCH 2000
SKILLS
Managerial and Leadership skills, Organizational, Administrative, Business, and Finance skills, Effective verbal, listening and writing communication Skills, ability to handle work pressure, Costumer and business results oriented, attention to details, Advance knowledge in food and beverage and ability to train people,
REFERENCES
ONOFRE P. PALMARES
Punong Barangay, Pandan Dueñas Iloilo
NATALIA P. PADRONES
Sanguniang Bayan Member
Dueñas Iloilo
VAGELYN FEDERICO
Director, Human Resource
Dusit Thani Dubai Dubai, U.A.E.
*******.********@*****.***
DENNIS VILLARUZ
RESTAURANT OUTLET IN-CHARGE
OBJECTIVE
To work in hospitality industry, show my excellence and aiming to grow along with the development of the organization.
POSITION DESIRE
Vendor Manager or any position suitable to my career.
SKILLS & ABILITIES
Managerial, Leadership, Organizational, Administrative, Business, and Finance. Effective verbal and writing communication Skills. Ability to handle work pressure. Costumer and business results oriented. Attention to details. Advance knowledge in food and beverage and ability to train people.
VITALS
#109 Sitio Tugas, Baranggay Pandan Duenas Iloilo City Philippines, Iloilo City, 5038,
E *************@*****.***
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