Manager Assistant
Resume:
Marisa-Anne Dos Santos
ID: 921**********
Personal Information
Surname: Dos Santos
Name: Marisa-Anne
Address: ** ******** ****
No 2 Lara Court
Belgravia
Kimberley
8301
Cell phone Number: 062-***-****
ID Number: 921**********
Sex: Female
Date of birth: 21 November 1992
Marital Status: Married
Nationality: South African
Languages: Afrikaans/English
Drivers Licence: Code B
Health: Good
Dependants: One
Criminal Record: None
Academical Qualifications
School: Douglas High School
Year: 2010
Highest grade passed: Grade 12
Subjects:
Afrikaans Home Language
English First Additional Language
Mathematical Literacy
Life Orientation
Business Studies
Life Sciences
Tourism
Work History:
Institution: Beefmaster Kimberley Abattoir
Position: Admin Assistant
Year: June 2011- January 2013
Duties: Switchboard
Receiving of visitors and making sure that
They are dressed in full protective clothing
And Comfortable
Receptionist
Filing
Writing and processing of credit notes
Invoicing
Trade References
Communicating with Customers
Debtors and Creditors
Soup Kitchen
Writing of vehicle control and order sheets
Capturing of data
Ordering of stationary
Following up on all short payments
Control sheets for hides and skins
Institution: JWC Air conditioning and Refrigeration
Position: Admin Assistant and Stock Controller
Year: January 2013-February 2015
Duties: Filing
Job cards
Ordering and receiving of all stock
Regulating outgoing stock
Getting Quotations
Prices of stock
Receiving Customers
Capturing of data
Scanning and renaming of documents
Corresponding with Management and keeping them up to date
Following up with suppliers
Time sheets for technicians
Allocating jobs to technicians
Marketing
Correspondence with clients
Managing while owner on leave
Ensuring that all Vehicles are in good
Working condition
Getting petrol slips
Searching and maintaining cleanliness
Of vehicles
Institution: DR KC Parsons
Year: February 2015 – April 2018
Position: Receptionist
Duties: Answering of telephones
Preparing DR’s rooms
Billing
Receiving of payments
Filing
Opening & Closing of Business
Making of appointments
Reserving appointments by specialists
Booking of theatre and Dr’s needed
in theatre (Anaesthetist, Assistant)
Receiving and handling of patients
Testing of urine
Reminding DR of C-Sections and
Ensuring that the hospital and patients
Are fully informed and aware of procedure
Writing of motivations and letters
Receiving of payments and allocating
Promotion to Practice Manager - December 2016
Duties - Handling of all queries and Complaints
Allocating Medical aid payments
Getting Authorisations for all
procedures – at the Medical aid
QEDI - Sending of accounts to medical aids
Queries from medical aids
and to medical aids
Handling of sensitive information
Patient doctor confidentiality
Dealing with Personnel
Salaries
Petty Cash
Month end - Dealing with the auditors
Account Payments
Bank Transactions
Direct contact with the Patients
Updating and management
of DR's CPD Points
Updating of Tariffs of medical aids on Elixer
Ordering of stock
Receiving of stock
Booking out of stock
Writing off expired medication and
disposing of expired medication
according to WHO law
Writing of Special motivations
Chronic Medicine - Medical aid and private
Making of appointments
Stock Take
Creditors and Debtors
Handling of Private matters and
appointments
Receiving and giving trough of results
of patients
Informing patients of results and giving
results to patients
Institution: Lenmed Private Hospitals
Year: May 2018 – May 2019
Position held: Personal Assistant Hospital manager and
Nursing manager
Duties: Taking of minutes during all meetings
Handling diary and appointments
Ordering of linen
Linen stock count
Giving feedback regarding linen stock count
to management
Marketing
Organising of all events
Handling of stationary store
Giving basic training with regards to
telephone etiquette.
Admin for Hospital Manager and Nursing
Manager.
KRONOS of Management (Time sheets)
Traveling arrangements (All incoming
Doctors, staff, Directors, head office
Hospital management)
Consulting with external partners and
Doctors
Reporting to management
Keeping Doctors details up to date
Advertising and media
Standing in for CRO (Client relations Officer)
Condemning of damaged linen
Charity work for the hospital
Compiling risk assessment for the Hospital
Feedback on Internal audit and follow up on
outstanding work.
Agenda’s for meetings
Catering for all events and overseeing
Catering
Assisting with Disaster management
Compiling slides etc for Operational
Meetings with Head Office
Typing and revising of contracts for external
parties
Assisting with move in of new doctors
Ordering of office furniture and hospital
Equipment
Signage throughout hospital – design and
order
Reason for leaving: Opportunity to broaden my horizons in the medical billing field
Institution: Third age group: Rhythm Financial mentors
Year: June 2019 - To Date
Position held: Debtors Clerk
Duties: Billing
Coding
Age analysis
PMB Application
Receipting of accounts
Rejection list
Creating of Patient files on Med-e-mass
Debt Collection
Computer Literacy:
Pastell
ABASERVE
Internet
MS Word
MS Excel
Cuisine Pos
ABADEBONE
ABAINVOICE
Elixer
KRONOS
SAP
Med-e-Mass
References:
Institution: Beefmaster Kimberley
Person: Corrie van Niekerk
Telephone Number: 053-***-****
Institution: JWC Air conditioning and Refrigeration
Person: Wally Els
Telephone number: 053-***-****
Institution: DR KC Parsons
Person: Annette Pretorius
Telephone Number: 053-***-****
Institution: Lenmed Royal Hospital and Heart Centre
Person: Adele Craigie (HR manager)
Telephone Number: 053-***-****
Institution: Third age group – Rhythm Financial Mentors
Person: Isabel Marais (HR)
Telephone Number: 051-***-****
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