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Manager Assistant

Cape Town, Western Cape, South Africa
September 29, 2020

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Marisa-Anne Dos Santos

ID: 921**********

Personal Information

Surname: Dos Santos

Name: Marisa-Anne

Address: ** ******** ****

No 2 Lara Court




Cell phone Number: 062-***-****

ID Number: 921**********

Sex: Female

Date of birth: 21 November 1992

Marital Status: Married

Nationality: South African

Languages: Afrikaans/English

Drivers Licence: Code B

Health: Good

Dependants: One

Criminal Record: None

Academical Qualifications

School: Douglas High School

Year: 2010

Highest grade passed: Grade 12


Afrikaans Home Language

English First Additional Language

Mathematical Literacy

Life Orientation

Business Studies

Life Sciences


Work History:

Institution: Beefmaster Kimberley Abattoir

Position: Admin Assistant

Year: June 2011- January 2013

Duties: Switchboard

Receiving of visitors and making sure that

They are dressed in full protective clothing

And Comfortable



Writing and processing of credit notes


Trade References

Communicating with Customers

Debtors and Creditors

Soup Kitchen

Writing of vehicle control and order sheets

Capturing of data

Ordering of stationary

Following up on all short payments

Control sheets for hides and skins

Institution: JWC Air conditioning and Refrigeration

Position: Admin Assistant and Stock Controller

Year: January 2013-February 2015

Duties: Filing

Job cards

Ordering and receiving of all stock

Regulating outgoing stock

Getting Quotations

Prices of stock

Receiving Customers

Capturing of data

Scanning and renaming of documents

Corresponding with Management and keeping them up to date

Following up with suppliers

Time sheets for technicians

Allocating jobs to technicians


Correspondence with clients

Managing while owner on leave

Ensuring that all Vehicles are in good

Working condition

Getting petrol slips

Searching and maintaining cleanliness

Of vehicles

Institution: DR KC Parsons

Year: February 2015 – April 2018

Position: Receptionist

Duties: Answering of telephones

Preparing DR’s rooms


Receiving of payments


Opening & Closing of Business

Making of appointments

Reserving appointments by specialists

Booking of theatre and Dr’s needed

in theatre (Anaesthetist, Assistant)

Receiving and handling of patients

Testing of urine

Reminding DR of C-Sections and

Ensuring that the hospital and patients

Are fully informed and aware of procedure

Writing of motivations and letters

Receiving of payments and allocating

Promotion to Practice Manager - December 2016

Duties - Handling of all queries and Complaints

Allocating Medical aid payments

Getting Authorisations for all

procedures – at the Medical aid

QEDI - Sending of accounts to medical aids

Queries from medical aids

and to medical aids

Handling of sensitive information

Patient doctor confidentiality

Dealing with Personnel


Petty Cash

Month end - Dealing with the auditors

Account Payments

Bank Transactions

Direct contact with the Patients

Updating and management

of DR's CPD Points

Updating of Tariffs of medical aids on Elixer

Ordering of stock

Receiving of stock

Booking out of stock

Writing off expired medication and

disposing of expired medication

according to WHO law

Writing of Special motivations

Chronic Medicine - Medical aid and private

Making of appointments

Stock Take

Creditors and Debtors

Handling of Private matters and


Receiving and giving trough of results

of patients

Informing patients of results and giving

results to patients

Institution: Lenmed Private Hospitals

Year: May 2018 – May 2019

Position held: Personal Assistant Hospital manager and

Nursing manager

Duties: Taking of minutes during all meetings

Handling diary and appointments

Ordering of linen

Linen stock count

Giving feedback regarding linen stock count

to management


Organising of all events

Handling of stationary store

Giving basic training with regards to

telephone etiquette.

Admin for Hospital Manager and Nursing


KRONOS of Management (Time sheets)

Traveling arrangements (All incoming

Doctors, staff, Directors, head office

Hospital management)

Consulting with external partners and


Reporting to management

Keeping Doctors details up to date

Advertising and media

Standing in for CRO (Client relations Officer)

Condemning of damaged linen

Charity work for the hospital

Compiling risk assessment for the Hospital

Feedback on Internal audit and follow up on

outstanding work.

Agenda’s for meetings

Catering for all events and overseeing


Assisting with Disaster management

Compiling slides etc for Operational

Meetings with Head Office

Typing and revising of contracts for external


Assisting with move in of new doctors

Ordering of office furniture and hospital


Signage throughout hospital – design and


Reason for leaving: Opportunity to broaden my horizons in the medical billing field

Institution: Third age group: Rhythm Financial mentors

Year: June 2019 - To Date

Position held: Debtors Clerk

Duties: Billing


Age analysis

PMB Application

Receipting of accounts

Rejection list

Creating of Patient files on Med-e-mass

Debt Collection

Computer Literacy:





MS Word

MS Excel

Cuisine Pos








Institution: Beefmaster Kimberley

Person: Corrie van Niekerk

Telephone Number: 053-***-****

Institution: JWC Air conditioning and Refrigeration

Person: Wally Els

Telephone number: 053-***-****


Institution: DR KC Parsons

Person: Annette Pretorius

Telephone Number: 053-***-****


Institution: Lenmed Royal Hospital and Heart Centre

Person: Adele Craigie (HR manager)

Telephone Number: 053-***-****

Institution: Third age group – Rhythm Financial Mentors

Person: Isabel Marais (HR)

Telephone Number: 051-***-****

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