Hotel Manager

COVER LETTER

Dear Sir/Madam,

I wish to be part of your organization for the vacancy that may fit my qualification, to assume leadership functions on it, I hastened to submit my resume for your consideration. As a highly experienced and motivated professional with more than 15 years of experience, I am prepared to significantly contribute to your goals in this role.

My objective is to ensure that all facets of management are moving towards meeting the company’s objective.

Highlights of my experience include…

Overseeing facility operations—including revenue management, negotiations, refurbishments/upgrades, budget administration, and staff recruitment, training, and development—to optimize hotel performance for properties Hiring, coaching, training, evaluating, and managing hotel personnel to ensure top performance levels and a commitment to facility excellence. Demonstrating solid time management, communication, and multitasking skills to excel within fast-paced, customer-facing environments.

Earning a Bachelor’s degree in Hospitality Management, a Lecturer, Food and Beverage Trainer, HR Manager and a Marketing Specialist and my skills in a team and operational leadership within the industry have been finely honed, and I am confident in my ability to make a substantial and positive impact. The chance to offer more insight into my qualifications would be most welcome.

Thank you for your consideration; I look forward to speaking with you soon.

Sincerely,

TAN FERIDODEN DY

+639*********

FERIDODEN DY TAN

EMAIL AD: adghlo@r.postjobfree.com

Mobile Number: +63-945*******

Compostela, Cebu City

Philippines

Work Experience:

DIANI REEF AND BEACH RESORT AND SPA &

PRIMAROSA FLOWERS LTD.

January 2019 – March 2020

GROUP HUMAN RESOURCE MANAGER/ADMINISTRATOR

HUMAN RESOURCE FUNCTIONS:

I Guide and manage the overall provision of Human Resources and administrative services, policies, and programs both in Diani Reef and Primarosa Farm which includes Training and Development.

I Conducted recruiting, staffing, training, and organizational departmental planning.

I Did the employment and compliance with regulatory concerns regarding employees; Establish policy development, documentation, and employee relations.

I Regulated the compensation and benefits administration and employee safety, welfare, wellness, and health.

I Had regular employee services training and counseling.

I Developed organization strategies by identifying and researching human Resource issues, contributing information, analysis, and recommendations to organizations.

I Established human Resource objectives in line with organizational objectives.

I Supervised the implantation of Human Resource strategies by establishing department accountabilities including talent acquisition, staffing, employment processing, compensation health and welfare benefits, training development, safety and health, employee relation, and labor relations.

I Created and delivered a daily briefing to executives.

I Oversee and check the update of employee’s records

I monitored the Effectivity implementation of structure benefits programs to attract and retain top talent.

ADMINISTRATION FUNCTIONS:

Plan, coordinate, and manage all administrative procedures and systems

Allocate responsibilities and office space

Assess staff performance

Provide coaching and guidance to ensure maximum efficiency

Ensure the smooth and adequate flow of information within the company

Manage schedules and deadlines

Purchase new material as needed

Identify process bottlenecks

Offer solutions for improvement

Monitor costs and expenses to assist in budget preparation

Oversee facilities services and maintenance

HOMINDE MARKETING

Quezon City, Philippines

JUN 2017 - DEC 2018

SALES AND MARKETING MANAGER

I Managed organizational sales by developing a business plan that covers sales, revenue, and expense controls.

I made plans and meet sales goals.

I Set individual sales targets with the sales team.

I Tracked sales goals and reporting results as necessary.

I Oversee the activities and performance of the sales team.

I Coordinated with marketing on lead generation.

I Conducted regular training of the salespeople.

I Developed the sales team motivation, counseling, and product knowledge education.

I Promoted the organization and products.

I Understood the ideal customers and how they relate the products.

I Reviewed P and L of the company

Other related functions.

AMARIAH HOTEL

DAR ES SALAAM

TANZANIA

OCT. 2014 – MAY 2017

GENERAL MANAGER

Human Resource Task:

I Developed organization strategies by identifying and researching human Resource issues, contributing information, analysis, and recommendations to organizations.

I Established human Resource objectives in line with organizational objectives.

I Supervised the implantation of Human Resource strategies by establishing department accountabilities including talent acquisition, staffing, employment processing, compensation health and welfare benefits, training development, safety and health, employee relation, and labor relations.

I helped to manage human Resource operations by recruiting, selecting, orientation and training, coaching, and discipline staff.

I Created and delivered a daily briefing to executives.

I Oversee and check the update of employee’s records

I monitored the Effectivity implementation of structure benefits programs to attract and retain top talent.

Operational Functions:

Planned and organized accommodations and other hotel services.

I worked with the Marketing Department for the Promotion and marketing of the hotel.

I Managed the budgets and financial plans as well as controlling expenditures.

I Maintained statistical and financial records.

I Set and achieved sales and profit targets.

I Analyzed sales figures and devising marketing and revenue management strategies.

Planned work schedules for individuals and teams.

I Meet and greeting of guests.

I Deal with guest complaints and comments.

I Addressed problems and troubleshooting.

I Ensured events and conferences run smoothly.

I Supervised maintenance, supplies, renovations, and furnishings.

I Ensured security is effective.

I Inspected property and services.

I Ensured compliance with licensing laws, health and safety, and other statutory regulations.

I Conducted regular meetings with the Department head and staff.

I Conducted monthly evaluations of staff and recommend dismissal.

SALONIKA VILLA HOTEL ( Beshmon Ltd.)

Nairobi, Kenya

06 -01-2011 – 10-22-2014

OPERATIONS MANAGER – Food and Beverage

I Designed attractive menus

I Developed a relationship with regular customers

I Followed and implemented food and safety regulations

I recommend and make Order food supplies for the kitchen

I Ensured that customers are satisfied with food and service

I Assisted the marketing department and established marketing events

I Created restaurant policies

I assisted the HR Department in Hiring and training new restaurant staff

I make sure that increase guest satisfaction scores by being attentive, maintain cleanliness, quality of maintenance, and render quality f and b services.

I Reviewed P&L statements, budgets and forecasts, revenues, and expenses.

I Oversee individual department managers ensure adherence to company policy and procedure

I Conducted training, evaluations, and hiring of employees.

LGU-San Vicente

Palawan, Philippines

(May 2009 – May 2011)

TOURISM OPERATIONS OFFICER

Job Responsibilities:

As the Tourism officer, it is my function to prepare, implement, coordinate, monitor, and update local tourism development plans. I was thus in charge of proper enforcement of tourism standards, laws, rules, and regulations.

It is my function to have regular reports on the status of all tourism plans and programs, tourist arrivals, employment, occupancy rate, investment, and tourism products, among others, to the department and coordinate with the Department and its attached agencies and corporations. In regards to the development and promotion of tourism and event activities in the locality.

Responsible for LGU events and activities.

Other related Functions

Palawan State University

Palawan, Philippines

June 2003 –April 17, 2009

LECTURER/INSTRUCTOR

Job Responsibilities:

Teach courses in Hospitality &Tourism Management.

Work with students who are taking classes to improve their knowledge or career skills.

Develop an instructional plan (known as a course outline or syllabus) for the course(s) teach and ensure that it meets college and department standards

Plan lessons and assignments

Work with colleagues to develop or modify the curriculum for the program involving a series of courses.

Assess students’ progress by grading papers, tests, and other work

Advise students about which classes to take and how to achieve their goals

Stay informed about changes and innovations in their field

Conduct research and experiments to advance knowledge in their field

Maintain appropriate standards of professional conduct and ethics.

Participate as required to improve programs, course offerings, create a positive learning environment, and achieve University goals and objectives.

Engage in department support of collegial activities, meetings, and involvement to create a welcoming and supportive professional and academic environment.

Other related functions that may serve from time to time.

DDC Excellent Skills Development Training

Palawan, Philippines

January 1994 – January 2002

TRAINING DIRECTOR/HUMAN RESOURCE MANAGER

FOOD AND BEVERAGE SERVICES

I had extensive knowledge in training management, conceptualizing, implementation, and evaluation, especially in the area of Human Resource Management, Operations in the Hospitality Industry, and Tourism.

I Developed organization strategies by identifying and researching human Resource issues, contributing information, analysis, and recommendations to organizations.

I Established human Resource objectives in line with organizational objectives.

I Implemented Human Resource strategies by establishing department accountabilities including talent acquisition, staffing, employment processing, compensation health and welfare benefits, training development, safety and health, employee relation, and labor relations.

I Managed human Resource operations by recruiting, selecting, orientation and training, coaching, and discipline staff.

I Created and delivered a briefing to executives.

I Oversee and check the update of employee’s records

I Effectively structure benefits programs to attract and retain top talent.

Other HR-related functions.

PRINCESS URDUJA HOTEL

Pangasinan Philippines

JAN 1990 - DEC 1993

ASSISTANT GENERAL MANAGER

Planned and organized accommodations and other hotel services.

I worked with the Marketing Department on marketing the hotel.

I Managed the budgets and financial plans as well as controlling expenditures.

I Maintained statistical and financial records.

I Set and achieved sales and profit targets.

I Analyzed sales figures and devising marketing and revenue management strategies.

I worked with the HR on Recruiting, training, and monitoring staff.

Planned work schedules for individuals and teams.

I Meet and greet guests.

I Deal with guest complaints and comments.

I Addressed problems and troubleshooting.

I Ensured that events and conferences run smoothly.

I Supervised the maintenance, supplies, renovations, and furnishings.

I Ensured security is effective.

I Inspected property and services.

I Ensured compliance with licensing laws, health and safety, and other statutory regulations.

I Conducted regular meetings with the Department head and staff.

I Conducted monthly evaluations of staff and recommend dismissal.

Other related functions.

MANAGEMENT TRAINEE

All Department

Manila Garden Hotel

Hyatt Terraces Baguio

Education

Bachelor of Science in Hotel and Restaurant Management

University of Sto. Tomas

Bachelor of Science in Chemical Engineering

Collegio De San Jose Recoletos

Human Resource Management

Leadership and Team Management

International Business Management Institute

Berlin, Germany

Personal Information:

NAME : Feridoden D. Tan

NICKNAME : Perry

MOBILE NUMBER : +639*********

GENDER : Male

PLACE OF BIRTH : Cebu City

NATIONALITY : Filipino

RELIGION : Roman Catholic

HEIGHT : 5 feet 6 inches

WEIGHT : 81 Kg.

SKILLS

Possess excellent verbal and written communication skills

Ability to relate cordially with clients

Possess management proficiency

Ability to plan and execute strategic sales processes

Ability to deliver result copiously

Ability to manage other staff members

Possess excellent specific market knowledge

Possess IT and accounting proficiency

Ability to work under pressure, Ability to lead a team and Ability to multitask.

Budgeting, Accounting and Finance

Marketing and Retail Management

Leadership, Ability to Motivate Others and Delegation

Customer Focus, Quick Learner, Multi-Task Skills and Team Player

Pricing, Staffing, Vendor Relationships and Market Knowledge

Results Driven, Strategic Planning and Management Proficiency

CAROL MORGAN

HR MANAGER/ADMIN

BESHMON LIMITED

+254*********

adghlo@r.postjobfree.com

MS. FLORA SILONG

HUMAN RESOURCE MANAGER

PRIMAROSA FLOWERS LTD

NYAHURURU, NAIROBI, KENYA

+254-*********

Flora Silong adghlo@r.postjobfree.com

Meriam Dandal Etchinique

HRMO – LGU SAN VICENTE

PALAWAN

adghlo@r.postjobfree.com

097********

FERIDODEN DY TAN

Applicant

CHARACTER REFERENCES

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