Hotel Manager
Resume:
COVER LETTER
Dear Sir/Madam,
I wish to be part of your organization for the vacancy that may fit my qualification, to assume leadership functions on it, I hastened to submit my resume for your consideration. As a highly experienced and motivated professional with more than 15 years of experience, I am prepared to significantly contribute to your goals in this role.
My objective is to ensure that all facets of management are moving towards meeting the company’s objective.
Highlights of my experience include…
Overseeing facility operations—including revenue management, negotiations, refurbishments/upgrades, budget administration, and staff recruitment, training, and development—to optimize hotel performance for properties Hiring, coaching, training, evaluating, and managing hotel personnel to ensure top performance levels and a commitment to facility excellence. Demonstrating solid time management, communication, and multitasking skills to excel within fast-paced, customer-facing environments.
Earning a Bachelor’s degree in Hospitality Management, a Lecturer, Food and Beverage Trainer, HR Manager and a Marketing Specialist and my skills in a team and operational leadership within the industry have been finely honed, and I am confident in my ability to make a substantial and positive impact. The chance to offer more insight into my qualifications would be most welcome.
Thank you for your consideration; I look forward to speaking with you soon.
Sincerely,
TAN FERIDODEN DY
FERIDODEN DY TAN
EMAIL AD: ************@*****.***
Mobile Number: +63-945*******
Compostela, Cebu City
Philippines
Work Experience:
DIANI REEF AND BEACH RESORT AND SPA &
PRIMAROSA FLOWERS LTD.
January 2019 – March 2020
GROUP HUMAN RESOURCE MANAGER/ADMINISTRATOR
HUMAN RESOURCE FUNCTIONS:
I Guide and manage the overall provision of Human Resources and administrative services, policies, and programs both in Diani Reef and Primarosa Farm which includes Training and Development.
I Conducted recruiting, staffing, training, and organizational departmental planning.
I Did the employment and compliance with regulatory concerns regarding employees; Establish policy development, documentation, and employee relations.
I Regulated the compensation and benefits administration and employee safety, welfare, wellness, and health.
I Had regular employee services training and counseling.
I Developed organization strategies by identifying and researching human Resource issues, contributing information, analysis, and recommendations to organizations.
I Established human Resource objectives in line with organizational objectives.
I Supervised the implantation of Human Resource strategies by establishing department accountabilities including talent acquisition, staffing, employment processing, compensation health and welfare benefits, training development, safety and health, employee relation, and labor relations.
I Created and delivered a daily briefing to executives.
I Oversee and check the update of employee’s records
I monitored the Effectivity implementation of structure benefits programs to attract and retain top talent.
ADMINISTRATION FUNCTIONS:
Plan, coordinate, and manage all administrative procedures and systems
Allocate responsibilities and office space
Assess staff performance
Provide coaching and guidance to ensure maximum efficiency
Ensure the smooth and adequate flow of information within the company
Manage schedules and deadlines
Purchase new material as needed
Identify process bottlenecks
Offer solutions for improvement
Monitor costs and expenses to assist in budget preparation
Oversee facilities services and maintenance
HOMINDE MARKETING
Quezon City, Philippines
JUN 2017 - DEC 2018
SALES AND MARKETING MANAGER
I Managed organizational sales by developing a business plan that covers sales, revenue, and expense controls.
I made plans and meet sales goals.
I Set individual sales targets with the sales team.
I Tracked sales goals and reporting results as necessary.
I Oversee the activities and performance of the sales team.
I Coordinated with marketing on lead generation.
I Conducted regular training of the salespeople.
I Developed the sales team motivation, counseling, and product knowledge education.
I Promoted the organization and products.
I Understood the ideal customers and how they relate the products.
I Reviewed P and L of the company
Other related functions.
AMARIAH HOTEL
DAR ES SALAAM
TANZANIA
OCT. 2014 – MAY 2017
GENERAL MANAGER
Human Resource Task:
I Developed organization strategies by identifying and researching human Resource issues, contributing information, analysis, and recommendations to organizations.
I Established human Resource objectives in line with organizational objectives.
I Supervised the implantation of Human Resource strategies by establishing department accountabilities including talent acquisition, staffing, employment processing, compensation health and welfare benefits, training development, safety and health, employee relation, and labor relations.
I helped to manage human Resource operations by recruiting, selecting, orientation and training, coaching, and discipline staff.
I Created and delivered a daily briefing to executives.
I Oversee and check the update of employee’s records
I monitored the Effectivity implementation of structure benefits programs to attract and retain top talent.
Operational Functions:
Planned and organized accommodations and other hotel services.
I worked with the Marketing Department for the Promotion and marketing of the hotel.
I Managed the budgets and financial plans as well as controlling expenditures.
I Maintained statistical and financial records.
I Set and achieved sales and profit targets.
I Analyzed sales figures and devising marketing and revenue management strategies.
Planned work schedules for individuals and teams.
I Meet and greeting of guests.
I Deal with guest complaints and comments.
I Addressed problems and troubleshooting.
I Ensured events and conferences run smoothly.
I Supervised maintenance, supplies, renovations, and furnishings.
I Ensured security is effective.
I Inspected property and services.
I Ensured compliance with licensing laws, health and safety, and other statutory regulations.
I Conducted regular meetings with the Department head and staff.
I Conducted monthly evaluations of staff and recommend dismissal.
SALONIKA VILLA HOTEL ( Beshmon Ltd.)
Nairobi, Kenya
06 -01-2011 – 10-22-2014
OPERATIONS MANAGER – Food and Beverage
I Designed attractive menus
I Developed a relationship with regular customers
I Followed and implemented food and safety regulations
I recommend and make Order food supplies for the kitchen
I Ensured that customers are satisfied with food and service
I Assisted the marketing department and established marketing events
I Created restaurant policies
I assisted the HR Department in Hiring and training new restaurant staff
I make sure that increase guest satisfaction scores by being attentive, maintain cleanliness, quality of maintenance, and render quality f and b services.
I Reviewed P&L statements, budgets and forecasts, revenues, and expenses.
I Oversee individual department managers ensure adherence to company policy and procedure
I Conducted training, evaluations, and hiring of employees.
LGU-San Vicente
Palawan, Philippines
(May 2009 – May 2011)
TOURISM OPERATIONS OFFICER
Job Responsibilities:
As the Tourism officer, it is my function to prepare, implement, coordinate, monitor, and update local tourism development plans. I was thus in charge of proper enforcement of tourism standards, laws, rules, and regulations.
It is my function to have regular reports on the status of all tourism plans and programs, tourist arrivals, employment, occupancy rate, investment, and tourism products, among others, to the department and coordinate with the Department and its attached agencies and corporations. In regards to the development and promotion of tourism and event activities in the locality.
Responsible for LGU events and activities.
Other related Functions
Palawan State University
Palawan, Philippines
June 2003 –April 17, 2009
LECTURER/INSTRUCTOR
Job Responsibilities:
Teach courses in Hospitality &Tourism Management.
Work with students who are taking classes to improve their knowledge or career skills.
Develop an instructional plan (known as a course outline or syllabus) for the course(s) teach and ensure that it meets college and department standards
Plan lessons and assignments
Work with colleagues to develop or modify the curriculum for the program involving a series of courses.
Assess students’ progress by grading papers, tests, and other work
Advise students about which classes to take and how to achieve their goals
Stay informed about changes and innovations in their field
Conduct research and experiments to advance knowledge in their field
Maintain appropriate standards of professional conduct and ethics.
Participate as required to improve programs, course offerings, create a positive learning environment, and achieve University goals and objectives.
Engage in department support of collegial activities, meetings, and involvement to create a welcoming and supportive professional and academic environment.
Other related functions that may serve from time to time.
DDC Excellent Skills Development Training
Palawan, Philippines
January 1994 – January 2002
TRAINING DIRECTOR/HUMAN RESOURCE MANAGER
FOOD AND BEVERAGE SERVICES
I had extensive knowledge in training management, conceptualizing, implementation, and evaluation, especially in the area of Human Resource Management, Operations in the Hospitality Industry, and Tourism.
I Developed organization strategies by identifying and researching human Resource issues, contributing information, analysis, and recommendations to organizations.
I Established human Resource objectives in line with organizational objectives.
I Implemented Human Resource strategies by establishing department accountabilities including talent acquisition, staffing, employment processing, compensation health and welfare benefits, training development, safety and health, employee relation, and labor relations.
I Managed human Resource operations by recruiting, selecting, orientation and training, coaching, and discipline staff.
I Created and delivered a briefing to executives.
I Oversee and check the update of employee’s records
I Effectively structure benefits programs to attract and retain top talent.
Other HR-related functions.
PRINCESS URDUJA HOTEL
Pangasinan Philippines
JAN 1990 - DEC 1993
ASSISTANT GENERAL MANAGER
Planned and organized accommodations and other hotel services.
I worked with the Marketing Department on marketing the hotel.
I Managed the budgets and financial plans as well as controlling expenditures.
I Maintained statistical and financial records.
I Set and achieved sales and profit targets.
I Analyzed sales figures and devising marketing and revenue management strategies.
I worked with the HR on Recruiting, training, and monitoring staff.
Planned work schedules for individuals and teams.
I Meet and greet guests.
I Deal with guest complaints and comments.
I Addressed problems and troubleshooting.
I Ensured that events and conferences run smoothly.
I Supervised the maintenance, supplies, renovations, and furnishings.
I Ensured security is effective.
I Inspected property and services.
I Ensured compliance with licensing laws, health and safety, and other statutory regulations.
I Conducted regular meetings with the Department head and staff.
I Conducted monthly evaluations of staff and recommend dismissal.
Other related functions.
MANAGEMENT TRAINEE
All Department
Manila Garden Hotel
Hyatt Terraces Baguio
Education
Bachelor of Science in Hotel and Restaurant Management
University of Sto. Tomas
Bachelor of Science in Chemical Engineering
Collegio De San Jose Recoletos
Human Resource Management
Leadership and Team Management
International Business Management Institute
Berlin, Germany
Personal Information:
NAME : Feridoden D. Tan
NICKNAME : Perry
MOBILE NUMBER : +639*********
GENDER : Male
PLACE OF BIRTH : Cebu City
NATIONALITY : Filipino
RELIGION : Roman Catholic
HEIGHT : 5 feet 6 inches
WEIGHT : 81 Kg.
SKILLS
Possess excellent verbal and written communication skills
Ability to relate cordially with clients
Possess management proficiency
Ability to plan and execute strategic sales processes
Ability to deliver result copiously
Ability to manage other staff members
Possess excellent specific market knowledge
Possess IT and accounting proficiency
Ability to work under pressure, Ability to lead a team and Ability to multitask.
Budgeting, Accounting and Finance
Marketing and Retail Management
Leadership, Ability to Motivate Others and Delegation
Customer Focus, Quick Learner, Multi-Task Skills and Team Player
Pricing, Staffing, Vendor Relationships and Market Knowledge
Results Driven, Strategic Planning and Management Proficiency
CAROL MORGAN
HR MANAGER/ADMIN
BESHMON LIMITED
***********@*****.***
MS. FLORA SILONG
HUMAN RESOURCE MANAGER
PRIMAROSA FLOWERS LTD
NYAHURURU, NAIROBI, KENYA
Flora Silong ***.**@****************.***
Meriam Dandal Etchinique
HRMO – LGU SAN VICENTE
PALAWAN
****************@*****.***
FERIDODEN DY TAN
Applicant
CHARACTER REFERENCES
Contact this candidate