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Sales Executive Customer Care

Location:
Dubai, United Arab Emirates
Salary:
5000 AED
Posted:
September 29, 2020

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Resume:

Date of Birth : **th Oct ****

Nationality : Indian

Sex : Female

Marital status : Married

Visa : Spouse Visa -valid till 2022

Driver’s License : Yes - Valid till 2026

Passport No : P1957874

Place of Issue : Dubai

Languages Known : English and Hindi

Curricular Activities : Reading Novels

Have an experience of over Twelve years in

Travel and Tourism industry

From 2004 till 2006 : for two years worked

at International Call Centre as Senior

Customer Support Executive at C cubed

Solutions Bangalore. Attended to customer’s

queries, complaints, troubleshoot and solve

the issue.

Problem solving abilities, able to deal with

people in friendly way. Can work systematically

and bring additional professionalism to business.

Adaptable to any kind of difficult situation and

meet the deadline.

Travco Holidays, Goa, India

Leisure Travel Consultant

ANTA Travel and tours, Dubai

Sharaf Travel LLC, Dubai

Holidays Consultant

Call: +971*********

Mail: **********@*****.***

Bachelor’s Degree in Commerce –Major in

Business Management.

Diploma in International Air Travel Association

(IATA)

Computer Applications Microsoft word and

Excel, Internet etc.

Handling out bound tours to different holiday destinations, also arranged booking for business or corporate travel client. Coordinating with suppliers abroad for better pricing. Arranged meetings and incentives at different destinations for groups. Booked tours for Thomas cook and SOTC, Coordinating with suppliers abroad to book hotel rooms, responsible for visas, flights and train reservations, Foreign exchange service- Western union, Money Gram etc.

Carrier Objective: To work with a reputed

organization and be a part of a result oriented team, which will utilize my extensive skills in a challenging position and to participate in the organizations

growth. I possess excellent interpersonal and

communication skills.

Prepared tailor made Pkg’s for VIP guests and arrange in detail all services. Handled in bound and out bound tours. Filling visa forms and applications, Airline booking on GDS, Worked on almost all online portals like DOTW, TBO etc. Prepared flyers for promoting packages.

LINGUISTIC PROFICIENCY & COMMUNICATION

Excellent in writing and spoke in English

Able to establish and maintain very good working

relationship with people from different culture and background.

Able to work under pressure and independently manage competing demands.

Organizational, interpretational skills and the ability to prioritize tasks with in required time

Reference: Ms. Annie Vinod (Sharaf Travel Dubai – Assistant Manager) Ctc: 009*********** Mr. Ram Gopal Balaji (Al Arif and Sons – Chief Operating Officer) Ctc: 009*********** PERSONAL INFORMATION

EMPLOYMENT

EXPERIENCE

2007-2009

Sales Executive

2010-

2014

2014-2020

Customer Care Representative

EDUCATION

PROFESSIONAL

SKILLS

Elaine Pereira



Contact this candidate