Sales Executive Customer Care
Resume:
Nationality : Indian
Sex : Female
Marital status : Married
Visa : Spouse Visa -valid till 2022
Driver’s License : Yes - Valid till 2026
Passport No : P1957874
Place of Issue : Dubai
Languages Known : English and Hindi
Curricular Activities : Reading Novels
Have an experience of over Twelve years in
Travel and Tourism industry
From 2004 till 2006 : for two years worked
at International Call Centre as Senior
Customer Support Executive at C cubed
Solutions Bangalore. Attended to customer’s
queries, complaints, troubleshoot and solve
the issue.
Problem solving abilities, able to deal with
people in friendly way. Can work systematically
and bring additional professionalism to business.
Adaptable to any kind of difficult situation and
meet the deadline.
Travco Holidays, Goa, India
Leisure Travel Consultant
ANTA Travel and tours, Dubai
Sharaf Travel LLC, Dubai
Holidays Consultant
Call: +971*********
Mail: **********@*****.***
Bachelor’s Degree in Commerce –Major in
Business Management.
Diploma in International Air Travel Association
(IATA)
Computer Applications Microsoft word and
Excel, Internet etc.
Handling out bound tours to different holiday destinations, also arranged booking for business or corporate travel client. Coordinating with suppliers abroad for better pricing. Arranged meetings and incentives at different destinations for groups. Booked tours for Thomas cook and SOTC, Coordinating with suppliers abroad to book hotel rooms, responsible for visas, flights and train reservations, Foreign exchange service- Western union, Money Gram etc.
Carrier Objective: To work with a reputed
organization and be a part of a result oriented team, which will utilize my extensive skills in a challenging position and to participate in the organizations
growth. I possess excellent interpersonal and
communication skills.
Prepared tailor made Pkg’s for VIP guests and arrange in detail all services. Handled in bound and out bound tours. Filling visa forms and applications, Airline booking on GDS, Worked on almost all online portals like DOTW, TBO etc. Prepared flyers for promoting packages.
LINGUISTIC PROFICIENCY & COMMUNICATION
Excellent in writing and spoke in English
Able to establish and maintain very good working
relationship with people from different culture and background.
Able to work under pressure and independently manage competing demands.
Organizational, interpretational skills and the ability to prioritize tasks with in required time
Reference: Ms. Annie Vinod (Sharaf Travel Dubai – Assistant Manager) Ctc: 009*********** Mr. Ram Gopal Balaji (Al Arif and Sons – Chief Operating Officer) Ctc: 009*********** PERSONAL INFORMATION
EMPLOYMENT
EXPERIENCE
2007-2009
Sales Executive
2010-
2014
2014-2020
Customer Care Representative
EDUCATION
PROFESSIONAL
SKILLS
Elaine Pereira
Contact this candidate