Customer Service Bartender

TAIWO IDOWU ADEYEMI

**, ******* ******, ****** */Stop, Agege, Lagos.

Tel: 070********

Email: ************@*****.***

OBJECTIVE:

To contribute positively to the growth of the organization and good quality effort in order to build good reputable of the day to day of the job specification, in the process of giving good records, well accountable for the betterment of the organization and qualify achieving good aims or goals.

PERSONAL DATA:

Date of Birth: 10th February, 1989

Sex: Male

Marital Status: Married

State of Origin: Ogun

Local Govt Area: Ikenne

Nationality: Nigerian

Religion: Christian

INSTITUTIONS ATTENDED WITH DATE:

Moses Orimolade Primary School, Agege, Lagos. 1994 - 2000

First School Leaving Certificate

Vetland Senior Grammar School, Ifako Ijaye, Lagos State. 2000 - 2006

Senior Secondary Certificate Examination

WORK EXPERIENCE

Humble Star Hotel & Tower 2010 – 2016

Post Held:

Waiter

Bartender

Sheraton Hotel Lagos 2016 – 2020

Post Held:

Waiter

Bartender

Room dining server

KEY RESPONSIBILITY:waiter

.meeting and greeting customers

. advising customers on meals choices and drinks pairings where possible

Supporting corporate events, providing service and management provisions

. maintenance and clearing of restaurant tables, chairs and decorations

. communicating with the host and staff to ensure continuity of service and customers

. building strong relationship and taking orders

AREA OF EXPERTISE :bartender

. drinks price

. cocktails

. hospitality industry

. entertaining guest

. mixing drinks

. casual conversation

KEY RESPONSIBILITY:bartender

. welcoming, acknowledge and greeting of guest who come to the bar for a drink

. maintaining thorough knowledge of all the promotions and drinks price

. advising guest on their choice of wines, beer, spirits vodka, whiskies, champagne

. ensuring the bar is always stocked up with a wide selection of wines and spirits

. mixing and serving alcoholic beverage to customers

. washing of glasses, utensils and putting them in their own place

. engaging my guest in a little talk just to be sure is fine

KEY RESPONSIBILITY:Room dining server

. follow directions from managers at all times

. delivery of all food and beverage before the stipulated time

. providing a consistently high standard of food and beverage service

. assist guest in a friendly and professional manners

.keeping of working area clean

SKILLS AND COMPETENCES

. ability to work under less supervision

. ability to work in an extremely fast paced and focus on customer service

. good communication and organized skills and positive customer service attributes

. ability to work independently with professionalism while maintaining customer service

. physically fit enough to move, push, pull, carry of furniture for customer satisfaction

REFERENCES:available on request

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