Back Office Manager

RESUME

Harshada Kiran Waje

OBJECTIVES

Looking for high growth and challenging opportunity to exploit the inner talent in the best working environment to become a successful professional in the field of Automobile and to work in an innovative and competitive world.

PERSONAL DETAILS

Name : Harshada K. Waje

Address : Room No – 9, Chwal No – 5/A

Rajiv Gandhi Nagar, Wagle Estate,

Thane west – 400 604.

Mobile No. : 998-***-****

Nationality : Indian

Marital Status : Married

Date of birth : 11-04-1992

Languages Known : English, Hindi and Marathi

E-mail ID : ****************@*****.***

EDUCATIONAL QUALIFICATION

F.Y. Bcom Appeared.

Higher Secondary School Certificate Exam (H.S.C.) Second Class, Feb -2010.

Secondary School Certificate Exam (S.S.C.) Pass Class, March 2008. OTHER QUALIFICATION

Having Basic Knowledge of MS-Office, MS-Excel, MS-Power Point and Internet Applications.

Having English Typing Speed of 30 w.p.m.

Basic Tally ERP 0.9 Knowledge

WORK EXPERIENCE

1) Worked as a Front Counter Billing with MSEDCL (Thane)from July-2009 to Feb-2010 2) Worked as aCRE and Front counter job card openingin Modi Hyundai (Thane) Mar- 2010 to May-2013

Job Profile

Opening Service Job Card.

Reminding to customer for due Service.

Handle to walk-in customer.

3) worked as a Back Office inAutomaxx (Mahindra first choice)fromAug-2013 to dec 2017)

Job Profile

Handling daily documentation work.

Handling Customer’s compliant.

Coordinating with area manager to all the queries and ensure complete customer satisfaction.

Maintaining daily expense and bill record

Handling Vehicle Certification which provided from Mahindra First Choice.

Punching Warranty and handling warranty related queries and claims.

Handling Old car Insurance, Taking care of Insurance data, Issue Insurance From optional Companies.

Handling Auto Certification which provided from Mahindra First Choice.

Uploading Stock on Website.

Handling RTO Transfer documentation and complaints.

Handling car delivery documentation, customer queries the time of delivery.

Handling day to day Sales Report (Snap Report and Daily Sales updates in Excel.

Handling Auto Finance calling (e.g. Top Up Loan, New Loan) 4) Worked as a Account & Back office in M.M.Engineers from May 2019 to till date

DATE:

Harshada K. Waje

Contact this candidate