MURALIDHARAN. K

Email: adghj6@r.postjobfree.com No.49/24 Singarachari

Mob: 994******* Street, Triplicane Chennai 600 005

Objectives:

To make valuable contributions to your esteemed organization. To make my short span of life be useful for others.

Strengths:

o A highly motivated team player. Person with strong commitment and excellent temperament to the duties assigned. Eager towards new challenges.

o Have the attributes such as good communication skill and the ability to work with the positive attitude even under pressure.

Educational Qualification:

BSC Maths, New College.

Technical Proficiency:

HDCA, CSC computer education.

Typing, Lower level.

Hobbies:

Surfing the Net, Movies, music, and playing cricket.

Experience:

Healthsoft India Pvt. Ltd (from December 2007 to June 2009):

Roles and Responsibilites:

Medical Transcriptionist:

Listen to the recorded dictation from doctor or healthcare professional. Transcribe and interpret the dictation into variety of medical reports such as Diagnostic test results, Operative reports, Referral letters and Other docutmnets. Submit health records for physicians to approve.

Aarkaysmedsoft Pvt. Ltd (from July 2009 to January 2012):

Roles and Responsibilites:

Senior Transcriptionist:

Supervision exercised over lower-level transcriptionist.

Listen to the recorded dictation of a doctor or healthcare professional. Transcribe and interpret the dictation into variety of medical reports such as Diagnostic test results, Operative reports, Referral letters and Other docutmnets. Submit health records for physicians to approve.

Decatrend Technologies Pvt. Ltd (from March 2012 to February 2012:

Roles and Responsibilites:

Process Associate:

It is a complete Livechat sales process.

Have to answer Inbound sales and service chats and providing information like Offers and Benefits about products listed in client website and guiding them through payout section.

Rapid Care Pvt. Ltd (from February 2014 to till Present):

Roles and Responsibilites:

Medical Document Reviewer (Feb 2014-March 2017):

Analysising the medical records as per client guidelines.

A medical reviewer creates documents that effectively and clearly describe research results, product use and other medical information.

Team Leader (From April 2017-April 2018):

Handled 40 member team.

Motivate Team members Encourage creativity and risk-tasking

Set team goals

Monitor Team performance and report on metrics

Overall day-to-day operation

Delegate tasks and set deadlines based on employee capability

Do final checks for project before delivery, uploading project and delivery note to client

Project Lead (From May 2018 - Till Present):

Handling Mutliple Projects and Teams.

Monitoring team performance in all projects and preparing report on metrics for the purpose of achieving a certain goal

Day to day task allocation and supervision on all projects

Encouraging and motivating team leaders to attain their Individual goal

Responding Client queries and feedback mails in all projects

Executing and planning proactively in crisis situation

Random Auditing in all aspect of the projects

Preparing Report for Annual Reviews

Support to team manager and perform management duties

Personal Information

Name : K. Muralidharan.

Father s Name : T. K. Kumaran.

D.O.B. : 19th March 1987

Gender : Male

Marital Status : Single

Languages Known : English and Tamil.

Permanent Address : No.49/24 Singarachari street

Triplicane, Chennai 600 005.

Declaration:

I hereby solemnly declare that the information furnished above is true to the best of my knowledge and belief.

Place: Chennai. Yours truly,

Date : (K. Muralidharan)

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