Sandhya Devi Beechook-Mootia

Mission Cross Road, Lallmatie

M: 57062884 E: adghgf@r.postjobfree.com

Personal Statement

A highly motivated and hardworking individual, who has completed her BSc (Hons) in Human Resource Management at the University of Technology, Mauritius. Seeking to work in a renowned company to develop her personal skills in a practical setting to build a career ladder in the Human Resource sector.

Key Skills

Advanced problem solving and numeracy skills

Accomplished communication skills, both written and verbal, developed through numerous essays and presentations given during my time at college

Ability to take the initiative and work well under pressure, ensuring strict deadlines are met, as successfully demonstrated during my working experience at Phoenix Insurance and Skills Matching Co Ltd.

Workers’ Rights Act/ OSHA/ COVID-19 Bill

Customer Service

Policies Development

Flexibility, whilst maintaining enthusiasm and commitment to each project

Proficiency in all areas of Microsoft Office, including Word, Excel and PowerPoint

Ability to work within a team.

Education

University of Technology, Mauritius (2013-2017)

BSc (Hons) Human Resource Management

Modules included:

Human Resource Management

Marketing

Statistics

Public Relations

Total Quality Management

Dissertation: Analysis of the efficiency and effectiveness of the HRM practices at Palmar Ltd. Grade: B

Rajcoomar Gujadhur State Secondary School, Central Flacq (2005 –2012) Higher School Certificate: Food Studies, Mathematics, English Literature School Certificate: English, French, Mathematics, Additional Mathematics, Chemistry, Biology and Food and Nutrition.

Work Experience

Human Resource Consultant, Skills Matching Ltd (February 2020 till June 2020) Provides HR Consultant services through the platform of Skills Matching Co Ltd. A portfolio of clients is managed under my consultancy namely Royal Saffron Ltd, Buckets and Allied Ltd, Royal Gardens Co Ltd, Eagle Brand Ltd, Transmetal Ltd and Clinic Du Nord. HR Consultancy provides a range of services like:

Mounting of Contract of Employment for employees, YEP and BTW contracts are also mounted.

Meetings with directors are conducted regularly so as to keep and monitor a record.

Grievances are tackled with professionalism so as to maintain decorum.

Data input for payroll.

Verse with the COVID-19 Bill and ILO Standards.

Performance appraisal

Administrative work

Claims Officer, Phoenix Insurance Company Ltd (March 2018 – February 2019) Managing claims for clients and reporting over list and achieved targets to the Manager. This job profile has enabled me to develop a confidence within myself by achieving goals set by the Management.

Liaising and settling claims for customers in limited time frame so as to gain customer satisfaction.

Acting as a third party channel between customers and other insurance companies for a proper running of work.

Working according to Financial Services Commission (FSC) guidelines in order to deliver efficient service and promote the organisation’s name.

Processing of data accordingly in the system for ease of customer information and work progress.

Proper information delivered to customers for legal procedures. Cashier, Super U (October 2017 – November 2017)

Dealing with customers, accepting payments ensuring proper verification of price and receipts and also helping customers in locating their products have enabled me to upgrade my knowledge in customer service. Besides, even work pressure was high, no stone was left unturned in providing the best customer service.

Shoppers Hub, Lallmatie (Dec 2013 – Jan 2014)

Reporting to the shop owner whilst working on the shop floor and stock room, this role enabled me to further develop my independence and competence within the workplace along with establishing my abilities in team working.

Assisting customers with product enquiries and offered advice on different product lines to boost sales.

Dealing with stock on delivery and unpacking.

Ensuring the current stock was merchandised to maximum effect.

Thrived in a pressurized retail environment to deliver best customer service, balancing customers ‘needs’ and ‘wants’.

Ensuring that the work areas are clean and tidy for any customer or visitor.

Accurately processed and managed customer payments through the instore point of sale system.

Other certification

Civil and Constitutional Rights in Mauritius provided by Barclays Bank Mauritius (October 2014)

Australian Mathematics Competition ( 2010-2012)

Interests

Cookery: A creativity that can also reflect the inner self. Dedication and motivation creates the magic.

Team Work: Brain storming with colleagues or team mates to work and achieve on projects. References: Available on request

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