Manager Office
Resume:
JULLER JOHN C. ANDRES
Block *, Lot **, Kensington 9, Lancaster New City, Brgy. Navarro, General Trias. Cavite
****************@*****.***; ****************@*****.***; ******-****.******@****.***
LinkedIn: http://ph.linkedin.com/pub/juller-john-andres/43/330/165
AREAS OF INTEREST
System Management and Administration – Lotus Domino and Notes, Microsoft O365, Microsoft Exchange, Skype/Lync, SharePoint Online, Enterprise Vault, PowerShell Scripting, Blackberry Administration Service and Managing Blackberry Users, Lotus Traveler Server and User Administration on Apple and Android Devices, Sametime Server and User Administration and Support, Migration of Lotus Notes Users and Shared Mailboxes from Lotus Notes to Exchange 2013/Office 365 using Dell Migration Manager and Exchange Management Shell, Esker Fax and Message Manager Fax Solutions, Quest/Dell Coexistence Manager for Notes and Exchange, Symantec Email Security.cloud for Track and Trace, Symantec Email Quarantine for mail analysis and release
Subject Matter Expert
Software Development
Software Testing
Technical Writing and Documentation
Systems and Data Analysis
EDUCATION
MAPÚA INSTITUTE OF TECHNOLOGY (MIT)
Bachelor of Science in Computer Science – May 2009
Specialized in HP-Unix Operating System
SAINT JOSEPH HIGH SCHOOL (SJHS)
High School Diploma – March 2005
Valedictorian
Leadership Award
FLORA CENTRAL SCHOOL (FCS)
Elementary Diploma – March 2001
Salutatorian
Leadership Award
TECHNICAL SKILLS
System Management and Administration
Lotus Domino Server and Notes Administration and Support
Office 365 Administration and Support
Exchange Online for Hybrid Cloud/On prem Solutions
Microsoft Exchange 2013 Administration and Support
Skype/Lync Server Administration and Support
Enterprise Vault
SharePoint Online Administration and Support
Powershell Scripting
Blackberry Administration Service and Managing Blackberry Users
Lotus Traveler Server and User Administration on Apple and Android Devices
Sametime Server and User Administration and Support
Migration of Lotus Notes Users and Shared Mailboxes from Lotus Notes to Exchange 2013/Office 365 using Dell Migration Manager and Exchange Management Shell
Esker Fax and Message Manager Fax Solutions
Quest/Dell Coexistence Manager for Notes and Exchange
Windows Server and Active Directory
Symantec Email Security.cloud for Track and Trace
Symantec Email Quarantine for mail analysis and release
HP-Unix Administration and Management
Basic query and restores on Tivoli Storage Manager
Network Systems
Basics of Networking
Network Security Fundamentals
Basic knowledge of VMWare
Basic knowledge on LAN and WAN Fundamentals
Programming/Development
Lotus Notes Formula Language, Lotusscript
Microsoft Visual Studio C# .Net (Console and Windows Application)
Microsoft Visual Studio C++ Version 6.0
POSIX Shell Scripting
Basic knowledge in PERL language
Basic knowledge in 80386 Assembly language
Visual Basic 6.0
Excel Macro
Database Administration and Management
Basic knowledge in using Microsoft SQL Server (such as queries, etc.)
Operating Systems
Knowledgeable in Windows 98, Windows XP, Windows Vista, and HP-UX/Linux
Planning, Analysis, Audit, and Documentation
Knowledgeable in writing and editing articles.
Basic knowledge of proofreading.
Skilled in researching, analyzing, defining, designing, and documenting detailed business requirements.
Basic knowledge of system analysis, design and programming fundamentals.
Capable of auditing IT systems.
Others
Knowledgeable in Incident Management, Problem Management, and Change Management
Knowledgeable in ITIL Foundations V3 Standards and Processes
Proficient in Microsoft Office Applications (such as Word, Excel, Visio and PowerPoint)
Basic knowledge in HTML design
Knowledgeable in Software Development Life Cycle (SDLC) and Waterfall Model
Knowledgeable in Data Modeling Tools
Knowledgeable in Object Oriented Programming (OOP)
Experience with LANDesk Management Suite/LANDesk Remote Control Viewer
EXTRA-CURRICULAR ACTIVITIES
College:
MAPÚA INSTITUTE OF TECHNOLOGY GRADUATING CLASS January - March 2009
Treasurer – School of Information Technology
TEATRO MAPUA 2006-2008
Member
THE NEW BUILDER (Official Publication of Mapua Institute of Technology) 2008-2009
Makati Correspondent and Staff Writer
MUSIC AND ARTS SOCIETY OF MAPUA 2005-2006
Member
WRITER’S CLUB OF MAPUA (Makati Campus) 2005-2006
Staff Writer
MAPUA SINGING CARDINALS (Makati Campus) 2005-2006
Member
ARTIFICIAL INTELLIGENCE RESEARCH SOCIETY 2008-2009
Member
RESEARCH PAPERS AND PROJECTS
*Mapua Smiling Cobra June 2006
A Snake game run in console-based application created using Visual C++.
*Project MONDRES October 2008
A powerful interface program which features three algorithms such as
Josephus problem, Insertion sorting, and Selection sorting.
*Biochemical Systems Theory Application: Parameter Estimation of April 2009
Steady-State CM06 S-System Model using Alternating Regression
A research study and application created for biochemists and biologists using MATLAB and C#.
*MCM2012011 ASEAN POTS Enhancement April 2012
The ASEAN Purchase Order Tracking System (POTS) serves as an online system forSystem X Business Partners in the ASEAN countries to submit their Purchase Orders (POs) to IBM. POTS also allows IBM CSO users to view,accept / reject POs,and update comments to inform Business Partners regarding their POs.
*MCM2012026 GCG OE Enhancement May 2012
AP Order Exception request database is to help to keep track of the Order Exception Approvals through Lotus Notes electronic form. Throughout the whole workflow process, the status is being capture, monitor and track with the aids of the APOE Form. APOE Form is the request form used throughout the approval cycle.
*MCM2012019 MY Framework GDC Enhancement May 2012
Staff database contain the company organization structure and staff profile. Organizational structure defines the organization hierarchy and departmental information. Staff profile store the staff information that will be reference by others applications. Matrix database contain the user and group matrix. User matrix defines the user approver matrix for individual employee in the company. Group matrix defines the group approver matrix for a employees in the group.
*MCM2012020 MY HRMove GDC Enhancement July 2012
This application is to assist in the dissemination of relevant employee information in the event of any employee movement eg. Transfer, New Hire or Resignation. The definition of employee here includes:
IBM MY and GDC Regular
IBM MY and GDC Assignee
IBM MY and GDC Contract Staff
IBM MY and GDC Fix Term Hire
IBM MY and GDC I.T. Students
This quick and efficient way of distributing the employee particular to various department is aimed to prepare and facilitate the necessary and proper tools ensuring the most conducive office environment.
*MCM2012057 ASEAN ABA Toshiba Enhancement September 2012
This ABA system purpose is to help CF staff (billers/AR, etc) to raise a ABA/CR requests through Lotus Notes electronic ABA/CR request form and submitted them to the SOE/first manager(s). This ABA system database shall also serve as a repository for all ABA/CR information. Throughout the whole workflow process, the ABA/CR request form is being capture, monitor and track with the aids of the following documents:
ABA/CR/Termination Form ... for request application
Group Profile Form ... for user profile maintenance
ABA Profile Form ... for ABA first manager limit, etc information
*MCM2013004 ID Framework Data Protection Enhancement January 2013
Staff database contain the company organization structure and staff profile. Organizational structure defines the organization hierarchy and departmental information. Staff profile store the staff information that will be reference by others applications. Matrix database contain the user and group matrix. User matrix defines the user approver matrix for individual employee in the company. Group matrix defines the group approver matrix for a employees in the group.
*MCM2013005 TH Framework Data Protection Enhancement
Staff database contain the company organization structure and staff profile. Organizational structure defines the organization hierarchy and departmental information. Staff profile store the staff information that will be reference by others applications. Matrix database contain the user and group matrix. User matrix defines the user approver matrix for individual employee in the company. Group matrix defines the group approver matrix for a employees in the group.
TRANINGS AND SEMINARS ATTENDED
Trainings
*Mapua Student Council Leadership Training September 2007
Casanjo Resort, Taytay Rizal; Mapua School of Information Technology
Student Council 2007 – 2008
*Mapua Student Council Leadership Training October 2007
Puerto Galera, Batangas; Mapua School of Information Technology
*dB Wizards, Inc. On-the-Job Training January - March 2009 88 Corporate Center, cor. Valero St., Salcedo Village, Makati City
*Mapua Vis Maior Graduating Class Leadership Training March 2009
Shercon Resort and Ecology Park, Brgy. San Sebastian, M-Kahoy, Batangas
*Lotus Notes Domino Training December 2009
HP, Two World Square, McKinley Hills, Taguig City
*Incident Management Training February 2010
HP, Two World Square, McKinley Hills, Taguig City October 2011
*ITIL Foundations V3 June 2010
HP, Three World Square, McKinley Hills, Taguig City
*Implementing IBM Lotus Connections 2.0 July 2010
Interlink Business Solutions, Unit 1103 Jollibee Center Bldg., San Miguel
Avenue, Ortigas Center, Pasig City
*Windows Server 2003 Fundamentals Training July 2010
HP, Two World Square, McKinley Hills, Taguig City
*Workplace Communications Training March 2011
HP, Two World Square, McKinley Hills, Taguig City
*Network Security Fundamentals Training May 2011
HP, Two World Square, McKinley Hills, Taguig City
*Unix Fundamentals Training May 2011
HP, Three World Square, McKinley Hills, Taguig City
*Grow@HP Web-Based Trainings
*Lotus Notes Development Fundamentals Training April 19-25, 2012
Training Room 2-1, 2nd Floor, IBM Building J, UP-Ayala TechnoHub,
Commonwealth Avenue, Quezon City
*MS-100: Microsoft 365 Identity and Services March 4 – 8, 2019
MISNet, 2402 Antel Corporate Centre, 121 Valero St.,
Salcedo Village, Makati City
*Why Office 365 Backup is ESSENTIAL with Veeam August 11, 2020
VSTECS Partner Webinar by Teck Sze Tay - Team Lead,
Systems Engineering @Veeam South East Asia & Korea
Seminars
*Nat’l Summit in Information Communications Technology December 2003
Thomas Aquinas Center, University of Santo Tomas, Manila
*Artificial Intelligence Research Society Seminar September 2008
DATA MINING – Supercedes Data Warehousing as the Corporate Strategic Tool
( Dominance of Artificial Intelligence)
Mapúa Institute of Technology – Makati City
*Artificial Intelligence Research Society Seminar September 2008
Neuro-Psychobiology of Artificial Intelligence as Applied to Memory and Learning
Mapúa Institute of Technology – Makati City
*NarraSystems Group of Companies Seminar January 2009
Bringing the Silicon Valley in the Philippines – the Peak of Your IT Career
Audio Visual Room 1 - Mapúa Institute of Technology – Makati City
*Accenture Limited Seminar January 2009
IT Infrastructure Outsourcing
Audio Visual Room 1 - Mapúa Institute of Technology – Makati City
*HP Seminar February 2009
Application of HP-UNIX in the IT Industry
HP-UX Room 109 - Mapúa Institute of Technology – Makati City
*Microsoft Seminar January 2009
A Lap Around Microsoft Visual Studio 2008 for Developers
Audio Visual Room 2 - Mapúa Institute of Technology – Makati City
*Microsoft Seminar February 2009
A Lap Around Microsoft Expression for Designers
Audio Visual Room 1 - Mapúa Institute of Technology – Makati City
*Headstrong Seminar February 2009
Career Talk on Fresh Graduates
Headstrong’s Manila Global Delivery Center (MGDC)
15th floor of Export Bank Plaza - Makati City
*TeleDevelepment Services, Inc. Seminar February 2009
Career Talk on Fresh Graduates
Audio Visual Room 1 - Mapúa Institute of Technology – Makati City
WORK EXPERIENCE
*MIS Assistant – Application Development T.A.F. – MIS Department August 2009 - November 2009
Head Office - Maxima Machineries Inc.
#908 cor. Dr. Garcia Street, Quezon Avenue, Quezon City
*Service Delivery Consultant – Messaging and Collaboration December 2009 – April 2012
Lotus Domino Server Administrator and Blackberry Server/User Administrator
Hewlett-Packard Enterprise Services - Philippines
Intellectual Property Center, McKinley Hills, Taguig City
*IT Specialist – IBM Solutions Delivery, Inc. March 2012 – April 2013
Lotus Notes Developer, Support, Tester, Business Analyst, and Project Lead
IBM Solutions Delivery, Inc.
UP-Ayala TechnoHub, Commonwealth Avenue, Quezon City
*Senior Technology Support Specialist/Subject Matter Expert/Tower Lead April 2013 – Present
– Fujitsu Australia and New Zealand
Lotus Domino and Notes / Microsoft O365 for On Prem and Hybrid Solutions
WeServ Systems International, Inc. - Fujitsu Philippines, Inc.
Two/NEO Bldg., Bonifacio Global City, Taguig City
WORK ACCOMPLISHMENTS/AWARDS
*HP’s Project Knock-Out Candidate January 1, 2010
– Pioneer of The Coca-Cola Company Account
*HP’s FY10 Q1 Workplace Services Finest Bronze Awardee March 17, 2010
– MAN of Steel
*HP’s FY10 Q3 ITO-DO-PHILS Finest Team Silver Awardee June 24, 2010
*HP’s FY10 Q3 Workplace Services Finest Silver Awardee September 3, 2010
– Most Valuable Player
*HP’s FY10 Top Performers of the Year October 2009 – November 2010
- Score of P+
*HP’s FY11 Top Performers of the Year October 2010 – November 2011
- Score of EE
*Fujitsu’s Big Thank You Awardee November 23, 2013
- Excellent service for Perpetual account
*Fujitsu’s Special Performance Awardee for Q3 2013-2014
*Fujitsu’s Outstanding Employee of the Year Awardee for 2014
*Fujitsu’s Customer Service Awardee for Q1 2014-2015
*Fujitsu’s Employee Engagement Awardee for 2017
CERTIFICATIONS
*IBM Certified Associate System Administrator October 26, 2010
Lotus Notes and Domino 8.5
*ITIL Foundations V3 Certification September 16, 2011
CHARACTER REFERENCES
*Merlita G. Lopit
High School Advisor and Mentor
*Carol Puzon
High School Principal and Mentor
*Carlo Vincent Intervalo
Team Leader and Manager, HP Enterprise Services – Philippines
*Christopher I. Bonus
Team Leader and Operations Manager, WeServ Systems International, Inc. / Fujitsu Philippines GDC
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