Cashier
Resume:
APRIL MAE TOMO ORBETA
****************@*****.***
CAREER OBJECTIVE
To become a part of a dynamic organization in a position that offers opportunities for me to utilize my experiences and expertise in hospitality operations.
SKILLS
Actual experience in human relation and in giving customer service and assistance.
Ability to multitask to avoid delays in processing orders
Excellent customer service skills, aimed at achieving customer satisfaction
Well-equipped in troubleshooting cash registry machines Basic math skills.
Excellent interpersonal communication.
Ability to effectively manage your time and prioritize tasks.
Professional telephone etiquette.
Experience in Function, Banquet and Catering Services.
With developing knowledge in handling guest request and complain.
CERTIFICATE:
PIC Certificate Holder (2017 till 2022)
WORK EXPERIENCE
MIR AMIN RESTAURANT --- Dubai, UAE (January 2016—June 2020)
Cashier and Waitress
Open and close the registers, assisting in the training of new cashiers, monitoring cash limits and ensuring quality customer service at all times
Operate POS cash register, handling transaction daily, and count money in cash drawers to ensure the amount is correct
Solve billing problems and handled customer inquiries
Responsible for balanced cash draw at close of shift
Followed cash handling procedures strictly as per the company policies.
Submitted weekly sales reports to the management.
Assisted supervisors in attending to customers during peak hours to avoid waiting time for customers.
Berjaya Georgetown City Hotel – Penang, Malaysia (November 14, 2012 – May 14, 2013)
Hotel and Restaurant Student Trainee
Major task was to fulfill hotel guest needs and requests in a very outstanding and satisfactory manner.
Exposed in different operations from the departments of Food and Beverage, Front Office, Housekeeping, and Kitchen within six months duration of the training.
Trained in Front Office as a receptionist, reservationist and telephone operator. Welcomes and greet everyone in the hotel both guest and employees.
Do the check-in and check-out of the guest. Accept reservations through phone calls and e-mails. Attends to guest needs, requests, complaints and some suggestions. Processing guests’ payments (credit card and cash).
Trained in Housekeeping Department as a housekeeper and acts as Housekeeping Supervisor. Maintain the cleanliness and orderliness of every assign room and make sure to fulfill every task given by the superior. Monitor the operation of the department. Maintaining guest corridors, staircase, and public areas neat and clean.
Luna Rossa Bar and Restaurant – Boracay, Kalibo, Aklan (March 31 till May 13, 2012)
Hotel and Restaurant Student Trainee
PERSONAL DETAILS
PLACE OF BIRTH: Manila, Philippines
DATE OF BIRTH: April 21, 1993
AGE: 27
GENDER: Female
NATIONALITY: Filipino
CIVIL STATUS: Single
HEIGHT: 5’5
EDUCATIONAL ATTAINMENT
Bachelor of Science in Hotel and Restaurant Management (June 2009 –April 2014)
College of Hotel and Restaurant Management
Mindanao State University – Main Campus, Marawi City, Lanao del Sur, Philippines
REFERENCES
Mr. Nehme Atallah
Operations Manager—MirAmin Restaurant +971*********/+971**********
Mr. Yamen Rkab
Restaurant’s Manager +971*********
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