Assistant store manager
Resume:
PERSONAL INFORMATION
ACHUO ABANG Bismarck
A rigga street, Dubai (United Arab Emirates)
*************@*****.***
PERSONAL STATEMENT
Experienced and resourceful Assistant Store Manager with 6 years UAE experience in retails industry. Strong budgeting sales forecasting and merchandising background coupled with an exceptional sense of customer service and in-depth knowledge of cash / inventory management. Broad skills in educating personnel to achieve exceptional levels of customer service building teams and ensuring the achievement of corporate goals.
WORK EXPERIENCE
04/04/2018–29/04/2020
Assistant Store in Manager
SHARAF RETAIL, DUBAI (United Arab Emirates)
Achieve given target by maximising KPI opportunities
Direct sales floor activities ensuring excellence in customer service and resolving store level problems
Frontline promotion of brand loyalty and integrity and display brand values.
Present, promote and sell products using solid arguments to existing and prospective customers.
Planning and managing store budget and expenses.
Monitor stock movement and inventory management and price control
Completing cash register transactions to ensure accountability.
Coordinate sales effort with team members and other departments.
Analyse market’s potential, track sales and status reports.
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Continuously improve through feedback
Executing store operations and reports on store activities
15/05/2014–09/02/2018
Senior Sales Associate (AEROPOSTALE)
GROUP APPAREL, DUBAI (United Arab Emirates)
Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
Assisting customers with questions, needs and purchases.
Cultivating successful relationships with retail customers.
Completing each transaction in a quick and efficient manner.
Identifying customer requirements.
Preparing merchandise for display.
Assisting in physical inventory counts. Implementing all visual merchandising standards.
Setting up merchandise on the sales floor.
Watching out for loss prevention through leakage and theft.
05/10/2011–03/03/2014
Ware house Assistant
LOUIS DREEYFUSE COMMODITIES, DOUALA (CAMEROON)
Receiving, moving, checking and storing incoming goods.
Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality.
Packaging and labelling products before they are dispatched.
Selecting space for storage and arranging for good to be placed in the designated areas.
Maintaining and servicing warehouse tool, machinery and trucks.
Labelling goods that have arrived at the warehouse.
Contacting transport companies and coordinating dispatch and delivery with them.
Preparing deliveries for the van drivers.
Supervising the work of junior staff.
Removing hazardous products from the warehouse.
Monitoring stock levels.
Moving items through the warehouse from receipt to dispatch to customers.
Occasionally delivering stock to shops and retail outlets.
CAREER STRENGTHS
Innovative marketing ideas
Strong Leadership with analytic skills
Budget and inventory management
Conflict resolution, time management and result oriented
Staff motivation, discipline and sales coaching
ACHIEVEMENTS
Advanced Levels Certificate
2nd best retail outlet in MERAAS (City Walk) in terms of performance
Several monthly and quarterly targets achievements
Several 100% customer service scores in Mystery shopper
Certificate of appreciation for outstanding sales records
LANGUAGES & ACADEMICS
ENGLISH and FRENCH LANGUAGES ( Mother tongue)
BACHELORS DEGREE IN LAW
DIPLOMA IN ONLINE CONTENT MARKETING
Contact this candidate