Store Manager Assistant

John Powell

Buckeye, AZ ***** *************@*****.*** 623-***-****

Assistant Manager

Performance driven and accomplished leader with over 15 years’ experience in managing business operations while enhancing the customer experience. Skilled in managing all aspects of daily operations including inventory control and implementing company programs/directives. Passionate about employee development–proactive with coaching employees while fostering team unity towards fulfillment of targeted company goals. Proven expertise in:

Training and Development

Inventory Control

Forecasting

Customer Relations

Business Operations

Strategic Planning

Loss Prevention

Personnel Management

PROFESSIONAL EXPERIENCE

Fry’s Food Store – Sun City, AZ

Store Manager/Assistant Manager, 2003 to 2020

Promoted through roles of increased scope and accountability before assuming roles as Assistant Manager and Store Manager.

Supervised a staff of 300 employees, seven Team Leaders, and seven Assistant Managers. Assisted with interviewing, selecting, and hiring new staff. Mentored employees on career development and conducted annual performance evaluations. Resolved human resource issues and facilitated employee trainings sessions. Oversaw monitoring of daily sales, customer service, inventory control, staff development, and information management. Collaborated with District Management team on marketing strategies, loss prevention, customer service goals, and performance management. Conducted profit and loss (P&L) analysis identifying opportunities for improvement and reported expense overages to Area/District Management. Led weekly staff meetings analyzing business performance, scheduling needs, and upcoming marketing plans.

Key Contributions:

Played a lead role in opening three new Arizona locations; oversaw operations including staffing/training new team members and merchandise placement.

Developed relationship with local community partners through advertisement of new locations/grand opening.

Instilled a team-wide focus on providing excellent customer service through one-on-one coaching.

Additional Experience

Steward Painting, LLC– Olympia, WA

Foreman

Monitored performance of residential and commercial painting jobs throughout the greater Thurston County, WA area.

Oversaw and monitored project progress of contractors during construction. Managed end-to-end planning processes well as timeline, logistics, and overall quality. Coordinated relationships with subcontractors, vendors, and site inspectors to align resources with deadlines avoiding construction delays. Engaged with clients to identify scope and specifications; collaborated with allied internal teams to develop overall project design and plan to align with client’s goals.

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