Dana Kohn
*** ****** *** ** ********, NY *****
E-mail: *********@*****.***
Phone: 845-***-****
ACCOMPLISHMENTS
• Ranked #4 in 2017 and #2 in 2018 out of 85 account executives for opening the most new accounts company wide
• Ranked #6 in the company for overall review score for 2017
• Key point person for training and rolling out new labor system to over 500+ employments and 10 Department Managers
• Highest sales in dollar volume for watches sales in 2018 out of 85 other account executives
• Selected for Macy’s fast-track Store Leadership Development Program for top 1% of company managers
• Recognized as one of Banana Republic’s high potential leaders, participation in company’s Program-“Momentum”
• Awarded 2011 Sales Manager of the Year based on leadership and sales, performing 105% to sales plan fast track
• Highest ranking in the store for perfect performance on sales metrics in October 2011
• Selected to participate on the national observation committee for Macy’s, which is a document used to improve service standards & increase sales results
EXPERIENCE
ACCOUNT EXECUTIVE - LEEGIN LEATHERS/BRIGHTON COLLECTIBLES
2016-03 – 2020-07
• Corporate training, facilitating, and developing educational tools for business owners through; digital libraries, e-commerce platform, and marketing collateral
• Analyzing financial data to uncover opportunities for sell through, cross sell, and upsell
• Responsible for full cycle sales process, qualifying leads, prospecting, opening, closing, negotiation, buying for key accounts, and working with shareholders/c-suite executives
• Outside & inside sales that includes; selling marketing materials, wholesale product, displays/fixturing, and e-commerce tools
• Responsible for product knowledge and training to businesses, and facilitating 40+ seminars to senior level management, hourly associates, and business owners on a quarterly basis
• Prospecting for new business; maintaining pipeline - utilizing in-house CRM system, routing 30, 60, 90 day call cycle
• Meet and exceed monthly, quarterly, and yearly sales quotas - managing $1 million dollar territory
• Handling customer issues, answering phones, writing emails, shipment tracking, and availability for 50 accounts
• Provide consultative selling, business building ideas, and financial data to yield positive results for business owners including: 3.0 product turnover, $100.00 average dollar sale, 5% increase in foot traffic & to e-commerce sites
• Forecasting, sales planning, return on investment, product turn, and analyzing any key point indicators related to business development
• Driving social media to an additional 50+ visits per month through marketing campaigns via email, text message, and community outreach
• Supporting business development initiatives owners with online tools to help drive 10% increase in click through rates & conversion
ACTING GENERAL MANAGER, CUSTOMER EXPERIENCE MANAGER- BANANA REPUBLIC
2013-07 - 2016-03
• Analyzing sales results and implementing strategies to impact business results positively
• Developing, hiring, training associates to service, policy, merchandising standards, shipment/roll out strategies
• Scheduling that is impactful to non-sell productivity and driving sales results
• Creating and developing strategies to help drive the overall business and improve the customer experience
• Forecasting, planning, and monitoring budgets (profit & loss) for the overall store which include, but are not limited; to payroll, supply ordering, controlling expenses, employee I-9’s
GROUP SALES MANAGER- MACY’S EAST
2008-06 - 2013-06
• Promoted from women’s department in $60 million store to menswear in $110 million flagship store
• Coaching team members to selling metrics
• Manages 50+ full-time and part-time associates and a sales supervisor
• Facilitates and conducts sales training, employee orientation and rollout of new labor scheduling system
• Capitalizes on business opportunities and develop strategies to impact deficient businesses
• Analyzes sales and stock reports for trends and opportunities
EDUCATION
JOHNSON & WALES UNIVERSITY, BACHELOR OF SCIENCE, MARKETING
2004-05 - 2008-06
Silver Key Honor Society Recipient, D.E.C.A member
SKILLS Microsoft Word, PowerPoint, Excel Proficiency, Outlook, Google Docs, Proprietary CRM System, Oracle & Taleo systems, utilizing Go-To-Meetings