Career Objective:

To secure a permanent position which will enable me to utilize all available knowledge,capabilities,skills and expertise that I have acquired during my formal education, training and experience.as well as develop, explore and expand my horizons within such a dynamic organization so as to fully understand the industry.

PERSONAL DETAILS

Surname : Mokoena

Name : Sherah Vitality

Identity Number : 840-***-**** 08 9

Date of birth : 1984-03-03

Gender : Female

Home Language : Sepedi

Other languages : English, SiSwati, Tsonga

Drivers license : code 10

Marital status : single

Health status : good

CONTACT DETAILS

Residential address : House NO 986

Ext 2 simile location

Sabie 1260

Postal address : P.O Box 1074

Hazyview 1242

Email Address : adgh9n@r.postjobfree.com

Contact number : 079*******

LANGUAGE PROFICIENCY

LANGUAGE

SPEAK

WRITE

READ

English

Excellent

Excellent

Excellent

Afrikaans

Fair

Good

Good

SiSwati

excellent

Good

Good

Tsonga

Good

Good

Good

EDUCATIONAL DETAILS

Secondary Education

School attended : Wem Private School

Year : 2000

Subjects Passed : Swazi First Language, English Second language

Afrikaans Second Language, Mathematics

Physical Science, Geography

Agricultural Science, Business Economics

TERTIARY EDUCATION

Instituted Attended : Adcock Ingram OTC

Course : Cold and Flu

Qualification : Certificate

Year : 2015

Instituted Attended : Ritsenga Health Technologist

Course : Ancillary Health Care 49606

Qualification : Certificate

Year : 2013

Instituted Attended : Academy Of York

Course : Call Centre Operator

Qualification : Diploma

Year : 2011

WORK EXPERIENCE

Company : MORESENG Construction and Projects

Position : Secretary

Duration : January 2019 Up to date

Company : Green view Sabie Spar

Position : Assistant blockman

Duration : 4 Months

Company : Van Heerden Pharmacy

Position : Front shop assistant

Duration : 1 Year

Company : MTN Cosmonet group-White River

Position : Sales Consultant

Duration : 2 Years

Company : Blue Sands Trading

Position : Office administrator

Duration : 4 Years

Company : Fairyland Pre School

Position : Assistant Teacher

Duration : 1 Year

Company : Kwik Spar -Sabie

Position : Cashier

Duration : 4 Years

DUTIES AND RESPONSIBILITIES

Secretary

• Establishing, building and maintaining the company’s loyalty

• Effectively and professionally taking and making telephone calls

• Filling and handling day to day queries

• Taking of minutes during safety meetings

• Making appointment and attendance of meetings

• Schedule of salaries and payroll

Front shop assistant

• Customer service

• Advising customers on products

• Establishing, building and maintaining customer loyalty

• Assisting with stock taking

• Receiving and arranging distribution to receipts

• Effectively and professionally taking and making telephone calls and handling enquiries

• Place and taking orders from customers to the pharmacist available

• Performing transactions using point of sale (POS)

Sales Consultant

• Customer service

• Advising customers on products/packages

• Establishing, building and maintaining customer loyalty

• Assisting with stock taking

• Receiving, couriers, incoming faxes and arranging distribution to receipts

• Effectively and professionally taking and making telephone calls and handling enquiries

• Performing transactions using point of sale (POS)

• Handling claims,quiries and technical assistance

• Contact customers for tracking and follow up on service provided

• Prepare of client sales contract and filling contracts

Skills and attributes

• Computer literacy(MS words, Excel, Power Point, Email and Internet)

• Presentation and Communication skills( verbal and written)

• Marketing, telemarketing and sales skills

• Tour operational skills

• Interpersonal and organizational skills

• Ability to work in a team and eager to learn

REFERENCES

MORESENG Construction and Projects

Name : MS E Mabuye

Position : Financial Manager

Contact details : 076-***-****/013-***-****

Van Heerden Pharmacy

Name : Mr. E horn

Position : Assistant Pharmacist

Contact details : 013-***-****

MTN Cosmonet group-White River

Name : Mr. Cole Maritz

Position : Supervisor

Contact details : 013-***-****

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