Career Objective:
To secure a permanent position which will enable me to utilize all available knowledge,capabilities,skills and expertise that I have acquired during my formal education, training and experience.as well as develop, explore and expand my horizons within such a dynamic organization so as to fully understand the industry.
PERSONAL DETAILS
Surname : Mokoena
Name : Sherah Vitality
Identity Number : 840-***-**** 08 9
Date of birth : 1984-03-03
Gender : Female
Home Language : Sepedi
Other languages : English, SiSwati, Tsonga
Drivers license : code 10
Marital status : single
Health status : good
CONTACT DETAILS
Residential address : House NO 986
Ext 2 simile location
Sabie 1260
Postal address : P.O Box 1074
Hazyview 1242
Email Address : *************@*****.***
Contact number : 079*******
LANGUAGE PROFICIENCY
LANGUAGE
SPEAK
WRITE
READ
English
Excellent
Excellent
Excellent
Afrikaans
Fair
Good
Good
SiSwati
excellent
Good
Good
Tsonga
Good
Good
Good
EDUCATIONAL DETAILS
Secondary Education
School attended : Wem Private School
Year : 2000
Subjects Passed : Swazi First Language, English Second language
Afrikaans Second Language, Mathematics
Physical Science, Geography
Agricultural Science, Business Economics
TERTIARY EDUCATION
Instituted Attended : Adcock Ingram OTC
Course : Cold and Flu
Qualification : Certificate
Year : 2015
Instituted Attended : Ritsenga Health Technologist
Course : Ancillary Health Care 49606
Qualification : Certificate
Year : 2013
Instituted Attended : Academy Of York
Course : Call Centre Operator
Qualification : Diploma
Year : 2011
WORK EXPERIENCE
Company : MORESENG Construction and Projects
Position : Secretary
Duration : January 2019 Up to date
Company : Green view Sabie Spar
Position : Assistant blockman
Duration : 4 Months
Company : Van Heerden Pharmacy
Position : Front shop assistant
Duration : 1 Year
Company : MTN Cosmonet group-White River
Position : Sales Consultant
Duration : 2 Years
Company : Blue Sands Trading
Position : Office administrator
Duration : 4 Years
Company : Fairyland Pre School
Position : Assistant Teacher
Duration : 1 Year
Company : Kwik Spar -Sabie
Position : Cashier
Duration : 4 Years
DUTIES AND RESPONSIBILITIES
Secretary
• Establishing, building and maintaining the company’s loyalty
• Effectively and professionally taking and making telephone calls
• Filling and handling day to day queries
• Taking of minutes during safety meetings
• Making appointment and attendance of meetings
• Schedule of salaries and payroll
Front shop assistant
• Customer service
• Advising customers on products
• Establishing, building and maintaining customer loyalty
• Assisting with stock taking
• Receiving and arranging distribution to receipts
• Effectively and professionally taking and making telephone calls and handling enquiries
• Place and taking orders from customers to the pharmacist available
• Performing transactions using point of sale (POS)
Sales Consultant
• Customer service
• Advising customers on products/packages
• Establishing, building and maintaining customer loyalty
• Assisting with stock taking
• Receiving, couriers, incoming faxes and arranging distribution to receipts
• Effectively and professionally taking and making telephone calls and handling enquiries
• Performing transactions using point of sale (POS)
• Handling claims,quiries and technical assistance
• Contact customers for tracking and follow up on service provided
• Prepare of client sales contract and filling contracts
Skills and attributes
• Computer literacy(MS words, Excel, Power Point, Email and Internet)
• Presentation and Communication skills( verbal and written)
• Marketing, telemarketing and sales skills
• Tour operational skills
• Interpersonal and organizational skills
• Ability to work in a team and eager to learn
REFERENCES
MORESENG Construction and Projects
Name : MS E Mabuye
Position : Financial Manager
Contact details : 076-***-****/013-***-****
Van Heerden Pharmacy
Name : Mr. E horn
Position : Assistant Pharmacist
Contact details : 013-***-****
MTN Cosmonet group-White River
Name : Mr. Cole Maritz
Position : Supervisor
Contact details : 013-***-****