Rhonda L. Henderson

Columbia, Maryland, *****

adgh9k@r.postjobfree.com

cell (240) 705 - 3859 - home 410-***-****

Summary:

Highly motivated, energetic, and professional Executive Assistant able to provide administrative support to executive staff. Highly proficient in preparing statistical reports, performing clerical functions such as preparing correspondence, receiving visitors, arranging and scheduling special corporate events, and managing calendars. Hands on experience with training clerical staff. Ability to handle

special projects as team leader or member. Well organized and team player.

Professional skills:

Coordinating Video and Audio Conference Calls

Creating and Maintaining Databases

Microsoft Suites

Vendor/Customer support

Accounting and A/P Tracking

Calendar/Scheduling

Meeting and travel support

Event oversight/planning, project

Coordinate and manage supplies

Document control

Business correspondences

Report generation weekly and monthly

Presentation development

Notary for District of Columbia

Equipment handler standard office equipment

HR NEO Coordination - On for New Hires Boarding

System Experience:

Outlook, Microsoft 2013 (MS Word), Access, MS Excel, Pivot Tables, PowerPoint, SharePoint, Visio, Genesis 8.8, Summit, Internet Explorer Browser, People Soft Program, Xi Pro programs, Genesis 8.1, IT Support

Professional Experience:

PNC Corporation

Washington, District of Columbia

Administrative Assistant & Analyst January 2010 to May 2020

EXECEPTIONAL EXECUTIVE SUPPORT SKILLS:

Serve as PNC's central point of contact for Treasury Management and Federal Service Division for three Senior Executive Vice-Presidents.

Exercise good judgement in responses in drafting and recommending proposals for senior level management after evaluating the circumstances, issues and context.

ANALYZE and EVALUATE VARIOUS COURSES OF ACTIONS:

Evaluate a variety of sources to identify and recommend action plans for resolving conflicting objectives, goals, and strategies.

Analyze program areas, make recommendations required to sustain and improve daily operations to meet PNC goals and objectives, and advise mid-level to senior-level executive management.

LIAISON/PROFEESSIOANLLY REPRESENT PNC CORPORATION:

Serve a representative for PNC Corporation at meetings and working groups such as USDA Forum and others concerning operational programs and initiatives.

Maintain liaison with stakeholders including Department of Defense (Chief Financial Officer), Department of Interior (Office of the Special Trustee for American Indians), United States Treasury Officials (Deputy Assistant Secretary Office of Financial Education; Director of Revenue and Collections Group; and Senior Director (Treasury Operations) and Department of Commerce (Program Manager, Commercial Cards) and Department of Homeland Security (Procurement Analyst, Strategic Sourcing, (Office of the Chief Procurement Officer).

Meet with colleagues and stakeholder to identify appropriate courses of actions. Discuss positions, mission's initiatives and objectives with various groups.

OVERSEE ADMINISTRATIVE PROCESSES:

Ensure appropriate staff review for policy and administrative compliance of all documents requiring Senior Vice President and Regional Managers 's signatures.

Assess PNC Corporation's policies, businesses, and admonitive procedures to ensure the organization maintains a sound and progressive program that embodies the most up-to-dated professional development.

Monitor areas of oversight to include, but not limited to project management, event management, transportation/travel, expenses, webinar training and assisting in client's service deliveries. Serve as an Orientation Coordinator.

DEMONSTRATED EFFECTIVENESS IN ORAL AND WRITTEN COMMUNICATION:

Draft and edit a wide variety of articles, essays, papers, policy memorandums, proposals, and other technical documents using input from a variety of sources.

Use the principles of the Plan Language Act of 2010 in all documents.

BUDGET ANALYST:

Serve as a budget analyst for PNC's corporate accounts and client's accounts to ensure compliance with corporate guidance and policies and monitor trends and analysis on operational cost for these Monitor balance and expenses analyze trends and prepare budget reports for mid-level to senior executives to prepare future budgets with accuracy and efficiency.

Prepare monthly budget reports as well as yearly budget reports to support the financial mission of PNC Corporation.

Track and pull reports weekly and monthly revenue/balances for Relationship Managers ranging from $75 million dollars to $750 million dollars for clients and federal Treasury Management Officers.

COORDINATOR HUMAN RESOURCES:

Serve as Coordinator Human Resources between PNC Corporation, Washington, D.C. and PNC Corporation Headquarters in Pittsburgh, PA.

Duties and responsibilities insuring I9 process is followed according to corporate policy, provide identification badges and elevator/floor passes for employees and visitors. Process vouchers for office equipment and supplies, software and maintenance contracts for office equipment and supply for coffee.

TREND ANALYSIS MONITOR:

Serve as Trend Analysis Monitor for expenses/revenues to identify trends in expenditures or gain or losses in revenues on weekly, monthly, and yearly.

These reports on trend analysis help executives to prepare and project the future mission of PNC Corporation in Washington, D.C.

Education:

University of Maryland College Park, MD. Pursuing Bachelor of Legal Studies and Minor Human Resources Degree Adelphi, MD

Major: BACHELOR OF HR Management Major and Computer Science & Legal Studies

Eastern New Mexico University, Portales, NM Journalism Portales, NM

Credits Earned: 32 credits

Major: BACHELOR OF ARTS Minor: Business Administration

Tulsa Vo-Tech Community College: Business Technology Licenses and Certification Tulsa, OK

Graduated and Certified

Dickerson Business School, Tulsa, Oklahoma-Business Administration, Legal Tulsa, OK

Graduate

McKinney Job Corps-Business Administration/Legal-Immigration Studies McKinney, TX

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