Account Executive Front Office

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

DH DAVID HASELTINE

***********@*****.*** 503-***-****

Portland, OR 97214

An experienced revenue leader in the worlds of software and hospitality with a passion for delivering outstanding customer satisfaction to create memorable interactions.

Customer Relationship

Management

Inbound and Outbound Calling

Strategic sales knowledge

Technical Support

Account management

Creative problem solving

Front Office Supervisor Hilton Hotels & Resorts - 01/2019 - CURRENT Portland, Oregon

- Top performer in both CSAT and upgrade revenue at Portland's premier luxury boutique hotel.

- Manager-on-duty during evenings and weekends, serving as the point- of-contact for guest satisfaction and problem resolution.

- Develop and lead trainings for frontline workers to continually improve their performance.

Account Executive Broadly - Oakland, CA 05/2018 - 01/2019

- Farmed warm and cold leads in the SMB market for customer engagement and satisfaction SaaS company.

Charity Advocate (account Executive) Giving 05/2017 - 01/2018 Assistant - San Francisco, CA

- On-boarded large and small non-profit organizations for online referral marketing charitable giving program.

- Served as primary contact for assisting NGOs with optimizing utilization of the platform as revenue stream.

Sales Development Representative Acheivers - San 04/2016 - 05/2017 Francisco, CA

- Sourced opportunities from warm and cold leads for multiple Account Executive for employee recognition/rewards solution, resulting in many new clients.

Account Executive Yelp 09/2015 - 04/2016

- Managed accounts from first touch-point to close for SMB online EDUCATION

advertising platform.

- Revenue leader and motivator on my team.

University of Connecticut 2012

Bachelor of Arts - BA: Political Science and Government

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