Plant Customer Service

Fa ma Imani Harrell

*** *. ****** **. ***** plant city, FL Harrellfa **@*****.*** 813-***-****

Educa on

Business Management Hillsborough Community College

High School Diploma Plant City High School

Experiences

Dart container Jan.2019-current

2012 Plant City, FL

2012 Plant City, FL

● As an inspector packer my job was to package foam cups for different companies do quality checks every other hour to make sure the products are customer ready and also i ran the cup printer where i would run a machine that printed different logos and pictures on foam cups.i also would clean my area as much as needed

People ready/Amalie Oil 2017-current

● While the machine rotates I help mold the bottles and I remove the bad bottles. I also have worked on the production line where I would package bottles inside of a box and place the box on a pallet once the pallet is filled I would wrap the pallet so it can be shipped to another department. After the bottles are off the pallet I pour the empty plastic oil bottles on another machine to go through the steps of oil being in them. We pick out the bad bottles as they go from machine to machine until it reaches the back, where I stacked the bottles so they can be shipped out to each company produced by Amalie Oil.

● I’ve also done many different jobs through people ready such as construction, digging holes, cleaning up sites helping tear down and build events and laying roofs, moving different types of material such as metals, drywall, wood and furniture.

Customer service representa ve Convergy

2016-2018

● Transfer satellite radio service for customers old vehicles to their new vehicle. Also I would go over customer billing history and ac ve new service for customers.

Customer service representa ve Family dollar

March2015-January 2017

● I would operate the cash register I also would bag the items.when in not doing that I was helping unload the truck and stocking the shelves placing items in the correct stop so customers could find the items they needed. At the end of each day we would clean the store and prepare for the next day.

Subs tute Student Nutri on October 2013-June 2014 Hillsborough County Public Schools Plant City, FL

● Prepare breakfast and lunch for the students and teachers. Also working the cash register and accep ng payment, and serving the students providing them with a healthy nutri ous meal.

Agent 2012-2013 GC services Lakeland, FL

●

Nego a ng payment arrangements for full balance on the customer’s account while also persuading them to make a same day payment over the phone while looking over the customer’s account seeing which payment method would be best fit for them and also the company. I also provided customers with the proper informa on about their accounts and transferring customers to different departments when needed.

Intern

About face Plant City, FL

● Mentored students with life skills and key academics providing them with the proper guidance they need in order to make good responsible, healthy choices. Students were tough skills such as cri cal thinking, computer literacy and personal responsibility skills.

Skills

Communica on Mul tasking Computer

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