Resource Planning and Allocation Managed Care Practices Project Management Hospital Commissioning
Quality Assurance and Control Policy and Procedure Development Team Leadership and Development
Rapid Conflict Resolution Regulatory Compliance
Qualifications Profile
Results-oriented, innovative, and challenge-driven professional, offering progressive and proven leadership experience in providing services within diverse hospitals and clinical settings. Adept at planning and setting strategic measures, implementing quality and program initiatives, as well as optimizing performance and patient experience. Effective at building relationships and collaborating with high-performing and cross-functional teams to support key efforts toward the execution of a unified vision and mission.
Education
Master of Business Administration, Executive Leadership, In Progress (Completion Date: Dec 2020)
Ohio University, Athens, OH
Bachelor of Science in Nuclear Medicine, Aug 2004
University of Wisconsin-La Crosse, La Crosse, WI
Associate of Applied Science in Radiography, Jul 2000
Northcentral Technical College, Wausau, WI
Leadership Experience
Ascension St. Mary’s Hospital, Rhinelander, WI
Regional Manager of Imaging Services May 2018–Present
Site Manager Jan 2018–May 2018
Oversee and coordinate activities for seven hospital and clinics, which involve budgeting, policy/procedure/protocol development, time cards and equipment project planning, performance evaluations, imaging informatics project implementation, quality and performance improvement, and productivity
Promptly identified and resolved gap in radiologist reading coverage for a medical group site that boosted relative value units (RVUs) for the radiologist group, while fulfilling radiologist responsibilities
Steered efforts in optimizing staffing models, equipment, policies, and procedures for the regional operations
Aspirus Riverview Hospital & Clinics, Wisconsin Rapids, WI
Director of Diagnostic Imaging Mar 2012–Apr 2017
Managed the hospital and clinics operations, including budget development, policy/procedure/protocol creation, time cards and department planning, picture archiving and communication system (PACS) administration, performance evaluations, and imaging informatics coordination
Initiated quality and performance improvement through visual board management
Strategically directed the integration of two community teams under one collaborative team and service delivery
Partnered with the Emergency Services Leadership Team in conceptualizing and executing a new intake process with patients suffering a stroke, thereby reducing waiting time from 60 minutes to approximately 15 minutes in preparing patients to the computed tomography (CT) scanner
Professional Experience
Aspirus Riverview Hospital & Clinics, Wisconsin Rapids, WI
Nuclear Medicine Technologist Nov 2004–Mar 2012
Conducted planar, single-photon emission computed tomography/computed tomography (SPECT/CT), and nuclear cardiac procedures on outpatient, inpatient, and emergency room (ER) patients
Carried out MEDITECH duties, such as PACS administration and dose calibrators, dual head, and SPECT/CT cameras quality control
Served as PACS administrator and integral part of the Project Implementation Team toward the successful transmission of six to eight terabytes of information from one system to another, thus receiving positive feedback and driving efficiency in the department
Established and improved the departmental processes by developing new electronic health record (EHR) radiology information system that enhanced operational efficiency and maintained compliance with other data initiatives
Earlier Positions Held:
Gundersen Lutheran Medical Center, La Crosse, WI
Radiologic Technologist
Winona Health, Winona, MN
Radiologic Technologist
Professional Development
License
Licensed Radiographer: State of Wisconsin (Valid Until: Aug 2022)
Certification
Nuclear Medicine Technologist Certification Board (NMTCB) (Valid Until: Aug 2021)
American Registry of Radiologic Technologists (ARRT) Radiographer (Valid Until: Jul 2022)
Training
Continuous Quality Improvement (Lean Six Sigma Principals and Tools) – Green Belt
Ascension Health Leadership Development
Aspirus Leadership Development
MEDITECH Radiology Information System Training
Picture Archiving and Communication System (PACS) Training
GE Change Management Training
Basic Management Track at AHRA's Annual Meeting and Exposition
Professional Affiliations
Nuclear Medicine Technologist Certification Board (NMTCB)
American Registry of Radiologic Technologists (ARRT) Radiographer
Society of Nuclear Medicine and Molecular Imaging (SNMMI)
Activities
Ice Arena Association, Volunteer
Local Food Pantries, Volunteer
Technical Skills
EHR and Imaging Informatics Systems
MEDITECH (ITS) (Magic) Epic 2015 DR Systems PACS TeraRecon
PowerScribe 5.x and 360 Fuji Synapse 4.2 Merge PACS HL7 Messaging
Program Applications
Kronos Kreg EV Position Manager Microsoft Office Suite Safety Zone
HealthStream Halogen Medisolv Oracle PeopleSoft Google