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Service Line Director-Radiology

Rhinelander, WI
September 29, 2020

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Resource Planning and Allocation Managed Care Practices Project Management Hospital Commissioning

Quality Assurance and Control Policy and Procedure Development Team Leadership and Development

Rapid Conflict Resolution Regulatory Compliance

Qualifications Profile

Results-oriented, innovative, and challenge-driven professional, offering progressive and proven leadership experience in providing services within diverse hospitals and clinical settings. Adept at planning and setting strategic measures, implementing quality and program initiatives, as well as optimizing performance and patient experience. Effective at building relationships and collaborating with high-performing and cross-functional teams to support key efforts toward the execution of a unified vision and mission.


Master of Business Administration, Executive Leadership, In Progress (Completion Date: Dec 2020)

Ohio University, Athens, OH

Bachelor of Science in Nuclear Medicine, Aug 2004

University of Wisconsin-La Crosse, La Crosse, WI

Associate of Applied Science in Radiography, Jul 2000

Northcentral Technical College, Wausau, WI

Leadership Experience

Ascension St. Mary’s Hospital, Rhinelander, WI

Regional Manager of Imaging Services May 2018–Present

Site Manager Jan 2018–May 2018

Oversee and coordinate activities for seven hospital and clinics, which involve budgeting, policy/procedure/protocol development, time cards and equipment project planning, performance evaluations, imaging informatics project implementation, quality and performance improvement, and productivity

Promptly identified and resolved gap in radiologist reading coverage for a medical group site that boosted relative value units (RVUs) for the radiologist group, while fulfilling radiologist responsibilities

Steered efforts in optimizing staffing models, equipment, policies, and procedures for the regional operations

Aspirus Riverview Hospital & Clinics, Wisconsin Rapids, WI

Director of Diagnostic Imaging Mar 2012–Apr 2017

Managed the hospital and clinics operations, including budget development, policy/procedure/protocol creation, time cards and department planning, picture archiving and communication system (PACS) administration, performance evaluations, and imaging informatics coordination

Initiated quality and performance improvement through visual board management

Strategically directed the integration of two community teams under one collaborative team and service delivery

Partnered with the Emergency Services Leadership Team in conceptualizing and executing a new intake process with patients suffering a stroke, thereby reducing waiting time from 60 minutes to approximately 15 minutes in preparing patients to the computed tomography (CT) scanner

Professional Experience

Aspirus Riverview Hospital & Clinics, Wisconsin Rapids, WI

Nuclear Medicine Technologist Nov 2004–Mar 2012

Conducted planar, single-photon emission computed tomography/computed tomography (SPECT/CT), and nuclear cardiac procedures on outpatient, inpatient, and emergency room (ER) patients

Carried out MEDITECH duties, such as PACS administration and dose calibrators, dual head, and SPECT/CT cameras quality control

Served as PACS administrator and integral part of the Project Implementation Team toward the successful transmission of six to eight terabytes of information from one system to another, thus receiving positive feedback and driving efficiency in the department

Established and improved the departmental processes by developing new electronic health record (EHR) radiology information system that enhanced operational efficiency and maintained compliance with other data initiatives

Earlier Positions Held:

Gundersen Lutheran Medical Center, La Crosse, WI

Radiologic Technologist

Winona Health, Winona, MN

Radiologic Technologist

Professional Development


Licensed Radiographer: State of Wisconsin (Valid Until: Aug 2022)


Nuclear Medicine Technologist Certification Board (NMTCB) (Valid Until: Aug 2021)

American Registry of Radiologic Technologists (ARRT) Radiographer (Valid Until: Jul 2022)


Continuous Quality Improvement (Lean Six Sigma Principals and Tools) – Green Belt

Ascension Health Leadership Development

Aspirus Leadership Development

MEDITECH Radiology Information System Training

Picture Archiving and Communication System (PACS) Training

GE Change Management Training

Basic Management Track at AHRA's Annual Meeting and Exposition

Professional Affiliations

Nuclear Medicine Technologist Certification Board (NMTCB)

American Registry of Radiologic Technologists (ARRT) Radiographer

Society of Nuclear Medicine and Molecular Imaging (SNMMI)


Ice Arena Association, Volunteer

Local Food Pantries, Volunteer

Technical Skills

EHR and Imaging Informatics Systems

MEDITECH (ITS) (Magic) Epic 2015 DR Systems PACS TeraRecon

PowerScribe 5.x and 360 Fuji Synapse 4.2 Merge PACS HL7 Messaging

Program Applications

Kronos Kreg EV Position Manager Microsoft Office Suite Safety Zone

HealthStream Halogen Medisolv Oracle PeopleSoft Google

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