MUHAMMAD HASAN AKRAM
Mob: +971-**-*******
E-mail: *.**********@*****.***
Dubai, UAE
OBJECTIVE:
A suitable position with a reputed organization where I can utilize my education and experience for the optimum growth of the organization as well as personal career growth.
PROFILE:
Have 7 years of experience as Logistics Coordinator and Administration with reputed organization in Dubai, UAE.
I have done MSC (Master in BUSINESS ECONOMICS) and holds Bachelor Degree in Commerce (B.Com.)
Proficient in MS Office Applications.
Well trained and experienced Professional with sound knowledge on Logistics rules and regulations.
Have experience in working in shipping, warehousing, import, export, distribution & marketing.
Have proven problem solving, coordination and analytical skills.
A good team player with excellent communication & interpersonal skills.
Can multi-task & work under pressure and meet deadlines.
LOGISTICS SKILLS & KNOWLEDGE
Emirates custom law
Import /Export Handling
Communication & Information
Warehousing
Marketing
Client Handling
Custom Documentation
Ware house management
EDUCATIONAL QUALIFICATION:
MSC (BUSINESS ECONOMICS) - Islamia University, Bahawalpur, Pakistan 2011
Bachelor Degree in Commerce (B.Com.) - Punjab University, Pakistan 2009
INTER in Computer SCIENCE(I.CS) - Govt. Khawaja Freed College Rahim Yar Khan Pakistan 2007
EMPLOYMENT HISTORY:
Sales Representative
BIN SAIFAN TRADING EST, UAE, 22ND MARCH, 2013 - till date
JOB PROFILE:
Responsible for arranging Smooth and Timely Deliveries from the Vessels
Pricing of Quotations with Competitive Target
Maintaining Different Levels of the customer Relations.
Coordinating and Scheduling Delivery of Vessels to store.
Maintaining daily records of ship movements.
Maintaining daily records of supplying.
Communicating with the Vessels and Ship Agents.
Preparing Quotations, Arranging Deliveries, Local and Overseas Purchase.
Co-ordinate with accounts Dept. For Timely funds receipt/payments.
Physical verification of inventories with quantitative reporting.
Resolve work related issues and prepare reports to top-level management
Follow up on all Logistics coordination with Customs & Port.
Generate reports (stock report, invoice details report etc) as required by Manager.
Prepare shipping orders and keep track of all shipping orders for various suppliers.
RECEIVE delivery orders for clearing of incoming shipment and online clearance process.
Looked after documentation pertaining to Customs & Ports & passed / collected documents to Customs & Ports.
Coordinate and follow-up on all vehicles service scheduling requirements with responsible departments.
Running of the ships supply and crew boat including maintenance and crewing matters under assistance from relevant.
To ensure optimum use of company transport in relation to crew movements.
Assist Management with any other matters relating to crew and workers
Responsible for transportation from the port to the destination, filling & unloading tankers.
Job Profile as Admin cum Customer Service:
Deliver excellent customer service at all times.
Deal with all enquiries in professional manner, in person in telephone or via email.
Fulfill all reasonable requests from the customers to ensure their comfort satisfaction and safety.
Be involved and contributed at all the meeting.
Always adhere to all company policies and procedures and licensing laws.
Answering telephone calls and making the appropriate transfers.
Prepares product or service reports by collect and analyzing customer
Maintain electronic and hard copy filing system
Retrieve documents from filing system handle requests for information and data
Schedule and coordinate meetings, appointments
Travel arrangements for managers or supervisors
maintain office supply inventories coordinate maintenance of office equipment
coordinate and maintain records for staff, telephones
SALES EXUCTIVE,
SILK BANK LTD, PAKISTAN
Develops new business prospects in specific geographic areas through cold calls.
Interacts with existing customers to increase sales of the bank's products and services.
Familiar with standard concepts, practices, and procedures within a particular field.
Relies on limited experience and judgment to plan and accomplish goals.
Performs a variety of tasks.
Works under general supervision; typically reports to a supervisor or manager.
Determines requirements by working with customers.
CALL CENTER AGENT,AL NAFEH COMMUCNICATION, PAKISTAN
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
TECHNICAL SKILLS
MS Office
Internet Application & E-mail
PERSONAL PROFILE:
Nationality : Pakistani
Date of Birth : 03/12/1990
Marital Status : Married
Visit Visa : Employment Visa
Languages : English, Urdu, Punjabi
Driving License : Valid UAE Driving License