RELATED EXPERIENCE
Human Resources Manager, March 2020
Protein Solutions; Joplin, MO
Oversee HR functions to more than 125 hourly employees and 13 salaried employees. Manage all stages of staffing, including sourcing, interviewing, salary negotiation, and onboarding. Interacted with clients' manager regarding performance and personnel issues. Coached and counseled employees to improve skills and set up career plans. Conduct annual performance reviews and determine raises. Reviewed and collected information needed to process payroll. Explained benefits programs and guide employees in accessing resources. Maintain documentation required for compliance. Stay current with changes in HR and labor law. Additional Duties:
Provide leadership around employee engagement, coach managers on people related issues, align HR processes and systems with business unit and location strategies, and supply HR solutions for all people related processes.
Engage closely with the Executive leadership team to establish and implement comprehensive workforce strategy in support of organizational objectives, spanning across workforce planning, organization effectiveness, talent management, employee productivity and engagement.
Develop individual capability of HR direct reports, and partner with other Division Leaders to implement talent planning strategies.
Foster an environment which ensures employees connect with how they drive value for the organization; identify talent gaps (individually and organizationally) that are obstacles to superior results and coach supervisors on the development of gap closure plans.
Olivia Ware-Newton
Phone: 417-***-****
Email: **************@*****.***
EDUCATION:
Master of Business
Administration
Webster University
Fayetteville, AR (2014)
Bachelors of Science,
Kinesiology
University of Arkansas at
Fayetteville
Fayetteville, AR (2011)
SYSTEMS KNOWLEDGE:
ADP
Kronos
E Verify
Cornerstone
Broadspire
Quest
HireRight
Highly motivated, innovative, and goal orientated Human Resource Manager, with expertise in organizational, business operations and customer service practices. Proven success in diagnosing and resolving complex issues. Extensive experience delivering innovative solutions at the corporate level, as well as experience in employee relations, training, payroll, and state and federal laws. Adept at improving efficiency while meeting deadlines and budget requirements. Recognized for superior leadership skills and a continual ability to spearhead strategic planning initiatives and quickly resolve problems in diverse work environments. Specialized experience in:
Hiring & Retention
Employee Relations
Legal Compliance
Data Analysis
Employee Counseling
Recruitment & Retention
Performance Monitoring
Leadership Development
Payroll Processing
RELATED SKILLS
Continuously analyzing HR policies and implementing positive changes.
Skilled with maintaining employee relations through proactive contact.
Proven expertise in supervising, training, development, and new hire orientations.
Drafting reports and presentations on HR changes for senior management.
Building relationships and fostering teamwork to achieve mutual objectives.
Assessing employee relations issues and routing to appropriate channels.
Proficient with Breath and Alcohol testing; certified Drug Screener (i.e., Oral Eze Oral Fluid Drug Testing & Express Results Instant Urine Test) Human Resources Generalist, 2016 2020
Interfor; Monticello, AR
Oversee HR functions to more than 100 hourly employees and 29 salaried employees. Manage all stages of staffing, including sourcing, interviewing, salary negotiation, and onboarding. Interacted with clients' manager regarding performance and personnel issues. Coached and counseled employees to improve skills and set up career plans. Conduct annual performance reviews and determine raises. Reviewed and collected information needed to process payroll. Explained benefits programs and guide employees in accessing resources. Maintain documentation required for compliance. Stay current with changes in HR and labor law. Effectively and efficiently developed a planer mill second shift staffing plan for 13 new positions to accommodate a $50 million project. Additional Duties:
Provide leadership around employee engagement, coach managers on people related issues, align HR processes and systems with business unit and location strategies, and supply HR solutions for all people related processes.
Engage closely with the Executive leadership team to establish and implement comprehensive workforce strategy in support of organizational objectives, spanning across workforce planning, organization effectiveness, talent management, employee productivity and engagement.
Develop individual capability of HR direct reports, and partner with other Division Leaders to implement talent planning strategies.
Foster an environment which ensures employees connect with how they drive value for the organization; identify talent gaps (individually and organizationally) that are obstacles to superior results and coach supervisors on the development of gap closure plans.
Drive innovation in HR functions and processes, as well as devise career development and recognition initiatives which elevate and sustain employee engagement.
Human Resources Analyst, 2015 2016
Sam’s Club Corporate; Bentonville, AR
Analyzed and interpreted human resource and business data analysis and management for the world’s largest Fortune 500 company by collaborating with internal, cross functional partners to identify, collect and review data. Model compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by incorporating into the development and implementation of business plans. Additional Duties:
Evaluated on the job relations and suggests remediation techniques to avoid or mediate conflict.
Provided administrative support to supervisor and executive team by creating positions, scheduling drug screens, filing unemployment claims, executing needed services within the online I 9 system, keying retro for missing pay for associates,
Collaborated and provided the support needed for the implementation of business solutions by building relationships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; while monitoring progress and results.
Coordinated management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
Prepared and/or reviews employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
Created job descriptions, specifications and requirements while providing human resource guidance.
Prepared Recommended procedures to reduce absenteeism and employee turnover. Career Transition Specialist, 2014 2015
Odle Management/Job Corps; Fayetteville, AR
Developed successful pipelines of communication with employers, Labor unions, state employment service office, military recruiters, and Job Corps regarding both placement and agency support. Facilitated placement of students and employees within the organization and applicable programs. Empowered and supported organizational efforts by participating in various classroom training activities, such as employability skills training, workplace communication training, life skills training, social skills training, and diversity training. Additional Duties:
Charged with maintaining on going evaluations of the Center's placement program as well as reporting for Center Management.
Participated in student/employee Evaluation System (formerly known as P/PEPs), orientations, and on/off center functions, providing valuable feedback in an effective manner to help better position disadvantaged youth to not only find jobs but gain meaningful employment.
ADDITIONAL EXPERIENCE
Child Support Specialist, 2011 2014
Arkansas Department of Finance and Administration; Lowell, AR Maintained daily workflow by determining and calculating child support obligations and debts as well as initiated collection actions by studying organizational functions. Gathered information and evaluated output requirements. Engaged in departmental operations by contributing to team effort by accomplishing related results as needed, such as advising clients and absent parents of legal procedures to establish paternity and obtain child support.