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Store Manager Customer Care

Location:
Johannesburg, Gauteng, South Africa
Salary:
R9000
Posted:
September 28, 2020

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Resume:

Jeanine Izanda Pretorius

Store Manager

Carletonville, Gauteng

adggxh@r.postjobfree.com

076-***-****

#readytowork Id 791**********

Work Experience

Store manager

JAM CLOTHING - Musina, Limpopo

June 2017 to December 2019

Recruiting supervising and appraising staff.

Managing budgets

Maintaining financial records

Dealing with customer complaints and queries

Overseeing pricing and stock control

Maximising profitability and setting sales targets Motivating staff

Preparing promotions

Liaising with head office

Stock receiving and sending

Stocktake

Good relationship with staff

Positive attitude

Motivate staff and setting goals

Stockloss prevention

Reaching to make targets

Store Manager

Contempo - Heidelberg, Gauteng

August 2015 to October 2017

Manage store and staff

Leadership

Responsibility for every aspect of day to day supervision,staff and stock Making sure staff to reach there target customer care, and motivation Organization

People management

Managing POS software

Merchandizing

Reduce stockloss

Increase accuracy

Focus to reach monthly targets

Encouraging team

Problem solving

Working under pressure

Computer competences

Developing new ideas

Building trust and communication with staff

Getting to know your customers

Go that exstra mile for customers

Dealing with customer complaints

Setting goals

Awareness of thefts

Making profit

Admin

Filling

Emails answered and sent, all office admin

Interview casuals and new employees

Working out schedules.

Store Manager

Contempo Heidelberg Mall

2014 to 2015

Duties: Manage Shop

Manage Personnel

Administration

Merchandiser

Targets and Statistics

Stock Taking

Customer Care

Customer Services

Targets and new Accounts

Office Assistant

Tirelo Rustenburg - Rustenburg, North West

2013 to 2013

Duties: Administration

Orders

Client Services

Contact Person: Mynette Boshoff

Junior Manager

Solo-Shoes Rustenburg - Rustenburg, North West

2012 to 2012

Duties: Client Services

Administration

Merchandiser

Target and Statistics

Contact Person: Senior Manager Nelis

Manager

Fashion Express Fochville - Fochville, Gauteng

2007 to 2010

Duties: Merchandiser

Stock Controlling

Targets and Stock loss

Account Administration

Stock Taking

Customer Care

Contact Person: Martha Ntse 018*******

Employer: Willys Hardware Shop

Fochville

Position: Personal Assistant

Duties: Office Assistant

Admin

Client Services

Contact Person: Hans Nieuwenhuizen

018-***-****

2 IC and Acting Manager

Mr Price Odendaalsrus - Odendaalsrus, Free State

1998 to 1999

Manager: Santa Pakeman

Duties: Client Services

Administration

Stock Controlling

Merchandiser

Target and Statistics

Staff Control

Reason for leaving: Relocate

Education

English

Riebeeckstad High School

1997

Skills

• MS OFFICE (8 years)

• RETAIL (10+ years)

• RETAIL MARKETING (10+ years)

• SALES (10+ years)

• SATISFACTION (9 years)

Additional Information

Competencies:

Administration

Communication

Organizing

Technology

Knowledge:

Administration

Sales

Customer Satisfaction

Technology

Motivation

Recruiting,training

Maintaining financial records

Stock control

Making targets

Motivate staff

Managing budgets

Planning

Decision making

Delegation

Problem solving

Positive vision

Skills:

Disciplined

Tegnical skills

Conceptuel skills

Human and interpersonal skills

Computer Literacy:

Windows

MS Office

Internet

Microsoft

I am a hard worker, whatever I set my mind on I achieved. I am motivated and have a positive attitude. I get along with any person and will go out of my way for a customer. I believe in good relationship with all my staff, as well as my customers. Targets and turnovers is my main focus point in any retail store as well as stock loss. I will do anything in my power to make a success of any company.



Contact this candidate