LYLE CHESTER MANUEL

CURRICULUM

VITAE

For Further Information Please Contact

Lyle Manuel at:

Cell: 083-***-****

E-mail: adggq1@r.postjobfree.com

Personal Details

Title: Mr

Name: Lyle Chester

Known As: Lyle

Surname: Manuel

Gender: Male

ID No: 750**********

Languages: English, Afrikaans

Employment Equity: Coloured

Nationality: South African

Dependents: 2

Marital Status: Married

Mobile Phone: 083-***-****

Email Address: adggq1@r.postjobfree.com

Area Residing in: Turffontein, Johannesburg

SA Driver's License: Code 10

Own Vehicle: Yes

Educational and Professional Details

High school: Missouri High School, Matriculated 1991 Institution: Highveld Technical - 1992

Institution: Bantori Commercial College -1993

Institution: Voice Clinic- 1996

Computer literacy: Proficient of Microsoft office, word, excel, powerpoint Outlook, Sage CRM

Career Summary

Company: Micro - D

Position: External Account Manager

Duration: May 2019 – To Date

Duties:

Promotion of Sales of Refurbished / New desktops, notebooks and Severs.

Engage and secure new clients

Grow and maintain client base

Provide relevant forecast to enable appropriate purchasing patterns together with relevant marketing feedback for Company marketing purpose.

Career Summary

Company: First Distribution

Position: Sales Support Specialist

Duration: 1 May 2018 – 31 April 2019

Duties:

To play the role of an Internal/ Customer support representative and to service the needs of the company’s existing clients.

Respond to new sales inquiries and to support the External Sales team by marketing the companies brand in a way that is positive, honest and professional.

Receive inbound customer sales inquiries and provide quotations, product/ service information, support and pricing details

Process Sales orders and arrange the dispatch and administration of products / services sold, Load all opportunities on CRM including all quotes and values.

Manage all quotes and deal registration process through to completion, provide daily feedback to Sales/ Reseller on quotes on progress

Maintain professional working relationships with Vendor, Sales Team, Brand Teams and resellers.Managing relationships in Africa, SADC, South Africa and Sub Saharan Africa, Looked after the Portfolio of Lenovo and Nutanix brand Career Summary

Company: C2Kit

Position: External Sales

Duration: 8 Jan 2018 – April 2018

Duties:

Promotion of Sales of Refurbished and New equipment eg; Notebooks Desktops

Telesales as the company is like an online store.

Drive sales to grow revenue in existing install base and new clients through Focused marketing strategy

Career Summary

Company: Exclusive Tyres

Position: Administrator

Duration: September 2017 – January 2018

Duties:

To ensure all orders placed and received are counted and stock is correct,

To Capture and GRV all goods received

Career Summary

Company: Esizwe

Position: Internal Account Manager

Duration: October 2016 – March 2017

Duties:

Cold Calling – build and maintain relationship with clients

Sell HP cartridges and Stationary to obtained client base. Career Summary

Company: AxizWorkgroup (Re-Named After Merge with Workgroup in 2010) Position: Channel Account Manager

Duration: December 2010 – April 2015 (Voluntarily Retrenchment) Duties:

Managing relationships in Africa, SADC, South Africa and Sub Saharan Africa.

Looking after Portfolios of Sun/Oracle, EMC, IBM and Dell.

Overall maintaining of high level of customer satisfaction exists between the unit and partners.

Drive sales team to grow vendor revenue in existing install base accounts and new accounts, through focused marketing strategies, campaigns and end user enablement.

Provide accurate and regular sales forecasts and business updates to management & to vendors.

Work with sales team to ensure that each sales opportunity is driven as proactively as possible.

Working with partners to devise growth strategies and implementing these strategies.

Handle all channel related issues

Company: Workgroup Horizon (Re-Named after Merge with Axiz) Position: Internal Sales ( 2006- 2007) Sales Executive ( 2007-2010) Duration: January 2006 – December 2010

Duties:

Promote the sale of hardware and software.

Keep customers informed of new product development and IT innovation opportunities.

Using strong interpersonal, influencing and communication skills to educate and motivate internal sales teams to drive solutions to market with maximum impact

Securing and signing up new resellers and growing existing partners to deliver increased revenue sources and proposing new business ideas for general company growth

Building and developing robust client relationships with existing and new customers and driving sales through the channel in order to successfully achieve sales targets

Liaising with vendors, aligning with vendor plans, managing stock and reporting to management on a consistent basis.

Career Summary

Company: Sun Microsystems

Position: 1st Line Technical Support

Duration: May 2002 –December 2005

Reason for Leaving: Offered a Sales Role

Duties:

Mentor to Junior Support Technicians

Managing and supporting Desktop pc’s including:

Backups

Installations

Support

Setting up structures

Sourcing new hardware and software

Controlling I.T Budget

Providing remote support to all parts of EMEA

Assisting users with password resets on Sun Based systems Career Summary

Company: Gauteng Water

Position: Client Liaison Officer (Inbound/Outbound call centre) Duration: March 2002 – April 2002

Reason for Leaving: Temp Position, offered a permanent position Duties:

Doing escalations on the calls logged, reporting back to clients on the status of the calls logged Logging of calls regarding leaking or Faulty Meters, blocked drains Career Summary

Company: Standard Bank- Home Loans Department

Position: Client Liaison Officer (Call Centre)

Duration: August 2001 – February 2002

Reason for Leaving: Contract Expired

Duties: Liaising with clients, collecting of Bond cancellation, capturing and Printing of profiles, Internet leads, Maintaining incoming & outgoing faxes, liaising with estate agents concerning bonds and housing pledges.

Career Summary

Company: ABSA- Home Loans Department

Position: Client Liaison Officer (Call Centre)

Duration: January 2000 – July 2001

Reason for Leaving: Contract Expired

Duties:

Liaising with clients concerning home loans applications, updating of data on the system, Following up and giving feedback to customers.

Company: Treasury Outsource (Forex Exchange)-

Position: Client Liaison Officer (Call Centre)

Duration: January 1998 – December 1999

Reason for Leaving: Contract Expired

Duties:

Data capturing (creditors department) liaising with clients filling and general office admin. Company: Edgars (Edgardale) New Accounts/ Call Centre Position: Client Liaison Officer (Call Centre)

Duration: January 1995- December 1997

Reason for Leaving: Contract Expired

Duties: Pre-screening new account applications & capturing them into the system. Updating of data on the system. Following up on and liaising with personnel at the branches. References

Name

Contact

no: Company Position Held

Debbie De Lange 011-***-**** Workgroup Manager

Francois Pretoruis 011-***-**** AxizWorkgroup Manager - Channel Angie Byrne 011-***-**** AxizWorkgroup Manager

Kiran Sewlal 076-***-**** Sun Microsystems Manager Mike Perry 011-***-**** Micro- D Director

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