NAKYAZZE MERCY ESTHER

Phone: +971*********

Email: adggn1@r.postjobfree.com

Nationality: Ugandan civil status: Single

Passport No.: A00100451

Language: English

Date of birth: 09/04/1999

APPLYING FOR A HOUSEKEEPING ASSISTANT POSITION

OBJECTIVE STATEMENT

Am a reliable and energetic worker with 2 years receptionist/housekeeping attendant experience. I have skills like: Good communication, multitasking, very organized, interpersonal skills, dependable, innovative and a problem solver with technical skills in computing like MS Word, MS Excel and entire MS Office. WORK EXPERIENCE

OCTOBER 2019 – DATE

HOUSEKEEPING ATTENDANT AT EMRIL DUBAI

Clean the entire place including windows, glass surfaces, mirrors and counters as needed.

Keep all public spaces neat and tidy, report repairs and replacements needed when encountered

Perform general sweeping, scrubbing and mopping of tiled floors as needed.

Ensure vacuuming and performing further treatments to remove stains

Dispose of trash from bins and containers

Maintaining cleaning equipments and products to ensure safe and sanitary storage and care of products

Dust and polish furniture and room accessories as needed

Scrub sinks, toilets, showers and toilets in public areas.

Change and restock linens and tissues in toilets and ensure cleanliness by laundry

Keeping a record of my duties per day and making sure my assigned duty is perfectly accomplished. JAN 2017– MARCH 2019

RECEPTIONIST/HOUSEKEEPING ATTENDANT AT MILLENIUM HOTEL, UGANDA

Greet clients as soon as they arrive, enter customer data and send correspondence

Answer the phone calls from clients, prepare bills and take payments

Responding to guests queries positively and calmly, take and pass on messages to guests

Complete procedures when guests arrive and leave, prepare bills and take payments

Dealing with complaints and special requests from guests, maintaining paper electronic records

Made sure all the rooms and the lobby are clean and tidy plus the bins.

Vacuumed and refreshed the whole area, Restock toilet paper, paper towels, soaps and other products

Respond appropriately to clients’ special requests, Observe and report any potential safety hazards. EDUCATION

2019 YMCA Kampala Uganda. Certificate In Earlch Childhood Development 2017 Royal Electrics and Computer Know-How (RE&CK) Certificate in Computer Application (CCA) 2016 Sunset High school, Lugo Uganda Certificate of Education (U.C.E) 2012 Wobulenzi Public School, Wobulenzi Primary Leaving Examinations (P.L.E) KEY COMPETENCIES

Communication skills, ability to multitask, organized, Team work, Attention to details, Quality orientation, time management, Reliability, Dependability, Integrity, proactive, open minded

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