NAKYAZZE MERCY ESTHER
Phone: +971*********
Email: **************@*****.***
Nationality: Ugandan civil status: Single
Passport No.: A00100451
Language: English
Date of birth: 09/04/1999
APPLYING FOR A HOUSEKEEPING ASSISTANT POSITION
OBJECTIVE STATEMENT
Am a reliable and energetic worker with 2 years receptionist/housekeeping attendant experience. I have skills like: Good communication, multitasking, very organized, interpersonal skills, dependable, innovative and a problem solver with technical skills in computing like MS Word, MS Excel and entire MS Office. WORK EXPERIENCE
OCTOBER 2019 – DATE
HOUSEKEEPING ATTENDANT AT EMRIL DUBAI
Clean the entire place including windows, glass surfaces, mirrors and counters as needed.
Keep all public spaces neat and tidy, report repairs and replacements needed when encountered
Perform general sweeping, scrubbing and mopping of tiled floors as needed.
Ensure vacuuming and performing further treatments to remove stains
Dispose of trash from bins and containers
Maintaining cleaning equipments and products to ensure safe and sanitary storage and care of products
Dust and polish furniture and room accessories as needed
Scrub sinks, toilets, showers and toilets in public areas.
Change and restock linens and tissues in toilets and ensure cleanliness by laundry
Keeping a record of my duties per day and making sure my assigned duty is perfectly accomplished. JAN 2017– MARCH 2019
RECEPTIONIST/HOUSEKEEPING ATTENDANT AT MILLENIUM HOTEL, UGANDA
Greet clients as soon as they arrive, enter customer data and send correspondence
Answer the phone calls from clients, prepare bills and take payments
Responding to guests queries positively and calmly, take and pass on messages to guests
Complete procedures when guests arrive and leave, prepare bills and take payments
Dealing with complaints and special requests from guests, maintaining paper electronic records
Made sure all the rooms and the lobby are clean and tidy plus the bins.
Vacuumed and refreshed the whole area, Restock toilet paper, paper towels, soaps and other products
Respond appropriately to clients’ special requests, Observe and report any potential safety hazards. EDUCATION
2019 YMCA Kampala Uganda. Certificate In Earlch Childhood Development 2017 Royal Electrics and Computer Know-How (RE&CK) Certificate in Computer Application (CCA) 2016 Sunset High school, Lugo Uganda Certificate of Education (U.C.E) 2012 Wobulenzi Public School, Wobulenzi Primary Leaving Examinations (P.L.E) KEY COMPETENCIES
Communication skills, ability to multitask, organized, Team work, Attention to details, Quality orientation, time management, Reliability, Dependability, Integrity, proactive, open minded