Assistant Manager

Rene’ Hickman

**** ******* **** ****

Spring, TX 77379

************@*****.***

Objective

Seeking a position where I can put my vast office, communication and customer service skills to work

Career Summary

I have a great deal of experience with customer service, organization, billing, budgeting, payables and receivables. I possess a can do attitude and really have an ability for organizing and bringing things in to a current status. I can streamline many processes and have assisted with training and operations manual development. I enjoy working with people and problem solivng.

*Facilitated retention meetings with Clients as well as negotiating satisfactory resolutions

*Developed and Co-Ordinated Homeland Security Emergency Restoration Status

* Created Emergency restoration operating procedures

* Skilled with Customer Service resolutions

Critical Skills

Type 65 wpm 10 key

Proficient in all Microsoft Programs M.Y.O.B. accounting software

Multi Line Phone Check Scanner

Organized Detail Oriented

Meditech Spectrum 14

EPIC Star Navigator

Centricity Cerner Revenue Cycle

MPower

Professional Skills

August 2015 to Present Meddata -Cash Posting Field Analyst- Access off site hospital billing systems and extract payments, post payments, and reconcile payment history. Eligibility/Field work advocate. Dispatching field work as well as taking dictation of field advocate notations of Patient interactions.

July 2014 to July 2015 Accounts Payable/Receivables-Valobra Jewelry

Match memos with invoices to pay vendors. Process all payments to vendors and reconcile bank statements. Process

payroll, maintain vendor relations, and start up inventory program. Assist with maintaining consignment inventory.

July 1, 2013 to July 2014 Accounts Payable Manager- Lecon Inc

Accounts Payable: Receive, code and enter invoices over 1 million monthly; Process payables with backup to appropriate department for approval daily; Contact vendors if no backup received; Process minimum of two check runs weekly which includes pulling invoices, printing checks, and maintaining check log for 3 accounts; Process and enter monthly vehicle allowances and expense reports; Maintain spreadsheets for various vendors; assist with audit and any other assigned duties as requested.

2012 Administrative Assistant-Insurance Network of Texas

Made travel arrangements for employees, scheduled classes and testing, maintained licensing standards, completed licensing applications, relieved Receptionist, sorted and delivered mail.

Assisted with upgrading to paperless mail system

Brought records and licenses up to State Agency compliance standards

2003-2011 Office Manager-RH Communications Inc.

Answering incoming calls, take messages, dispatch all calls. Manage 12 employees, scheduling, payroll, payables, receivables, and taxes. Responsible for billing of half a million a year, negotiate with clients for services, retention, account management and resolution.

Managed our business during 2 hurricanes and remained open and functional

Developed and facilitated emergency restoration status with Homeland Security

1999-2001 Assistant to Comptroller- Great American Products

Accounts payable, billing of 1 million plus annually, vendor assistance with invoices, managed cash for retail area, ledger entries and budgeting.

Education

Lone Star College, Kingwood, TX

Letournea University, Longview TX

Contact this candidate