Morie Mansour Estrada
Alkhobar Mobile: +966********* adggge@r.postjobfree.com
Professional Summary
Over 13 years’ combine experience in the field of IT, Human Capital Management, General Services, Audit, planning, customer service. My Competencies revolve around support function customer service, administration, human resources, some information technology and QMS Audit. I have been exposed of ERP system such as IFS, SAP I have above average communication and presentation skills. I can work independently with little to no supervision. I am team player and can deal with ease with different nationalities. Able to prioritize work and to ensure that it is completed on time with a high level of accuracy and to ensure timely response and coordination to emergency situation.
Qualification
Bachelor of Science Computer Science
Collegio De Dagupan (formerly Computronix College)- 1998-2002
Secondary
St. Columbian High School-1990-1994
Primary
Acoje Mines Elementary School-1984-1990
Work History
10-JUNE 2019 to 09-September 2020
Company: SRACO
Project: INTERNATIONAL MARITIME INDUSTRIES
Position: Project Representative/Contract Admin.
HR Function
Maintains and updates all confidential personnel records within their functional area of responsibility. Ensures the accuracy and completeness of all documents, forms, and requests submitted.
Administer manpower mapping.
Working with Manager,workforce Planning to inform and delivering on the manpower plan.
Conduct data migration to automize recruitment manpower.
Interact with key stakeholders to deliver an efficient and effective manpower plan including processes.
Monitor SMP staff performance and attendance.
Conduct employee orientation as per client procedures.
Participate in recruitment CV screening, sourcing, interviewing.
Participate in workforce plan and vacancy management.
Administer Onboarding site.
Administer Applicant Tracking System
Conduct manpower outsourcing to support company business
Negotiating SMP salaries and contracts for all western/Asian/Saudi employees.
Ensures accurate operation of our database system for retrieving and updating employee’s data information.
Review, research and develop HR policies.
Secure all confidential data as per company procedures.
Planning Function
Creates manpower presentation to address the gaps of manpower needs.
Creates contracts forecasting to support company business.
Propose internal office materials for cost-cutting measures.
Creates Manpower planning and cost.
Submit potential suppliers to procure manpower services in supporting company business
Finance Related Function
Process Contractors Invoice.
Create PR, PO, Service Entry Sheet in SAP/IFS ERP system.
Conduct monthly reconciliation to ensure that there are no discrepancies such as timesheet, overtime, travel expense report, leaves, medical claims, business assignment remote/shift allowances, vehicle material tools and equipment’s.
IFS ERP System Related Function
Support key processes in their assigned area performing such duties as the distribution, follow-up, and the close-out of documents, forms, and applications for personnel actions. Processes personnel actions through the ERP
Participate in IFS/ERP Data Integration outbound and inbound process.
Administer IFS/Recruitment and onboarding modules.
Participate HR functionality in IFS process modules.
10-JUNE 2017 30 MARCH 2020
Company: ERAM CONTRACTING
Project: ARAMCO-SMP
Position: Business Admin/Contract Administrator
HR Function
Administer and approved employees vacation leave/holidays, shift schedule, remote location,
Timesheets/overtime.
Monitor new SMP employee’s probationary requirements.
Knowledge of forecasting and workforce planning.
Conduct SMP employee orientation as per client procedures.
Assist in the preparation of upcoming recruitment workshop.
Update Manpower in weekly basis.
Prepare letters for all employees such as employment/salary certificates, bank loan letter, etc.
Review job offer and contracts for all western/Asian/Saudi employees.
Ensures accurate operation of our database system for retrieving and updating employee’s data information.
Conduct Internal Audits to ensure that procedures are implemented as per business standard.
Secure all confidential DATA as per company procedures.
Manage customer feedback to inform worforce planning road map and priorities.
Planning Function
Creates manpower presentation to address the gaps of manpower needs.
Propose internal office materials and fuel cost savings.
Finance Related Function
Prepare monthly payroll for all western/Asian/Saudi employees.
Prepare invoicing and submit to ARAMCO SMP CAD.
Conduct monthly reconciliation to ensure that there are no discrepancies for remote/shift allowances, vehicle material tools and equipment’s, timesheet, overtime, travel expense report, leaves, medical claims, travel days, business assignment, telephone allowances.
SAP Related Function
Perform Different SMP action in SAP system [PRH] such as: Leaves, performance feedback, client payment, offers, and timesheet.
Administer and process employee e-leaves
Assist employees in requesting ID community, Plant ID in SAP portal.
30-May 2012 to JUNE 09, 2017
Company: JAL INTERNATIONAL CO LTD
Project: ARAMCO-SMP
Position: HR-Resource Planner
Administer SMP ARAMCO SAP [PRH] SMP contractors timesheets, Job offers, Payroll reports.
Conduct monthly reconciliation to ensure that there are no discrepancies for remote/shift allowances, vehicle material tools and equipment’s, timesheet, overtime, travel expense report, leaves, medical claims, travel days, business assignment, telephone allowances.
Assist Contractor in requesting ID for community, Plant ID in SAP portal etc.
Assist payroll and finance activities including payment for leaves salaries, loans, air tickets, education assistance, travel allowance, Also, reviews provisions made for terminal benefits and leave pay.
Receive & document individual invoice.
Update and enter employee data in our SAP system.
Ensures accurate operation of the database system for retrieving and updating employee data information in our database.
Strictly implement ARAMCO procedures to our SMP Contractors.
Manage DATA accuracy as per company procedures.
21-March 2009 to 2012
Company: SRACO
Project: SABIC-Engineering Project Management
Position: SYSTEM ADMINISTRATOR
Assist internal department intranet and external web communication using SharePoint Server.
Co-ordinate with department to finalize Engineering Software Requirements and prepare annual budget plan for acquiring new software’s and maintenance cost for the existing software’s.
Communicate & Negotiate with software Resellers.
Installing and configuring new hardware and Software.
Answering technical queries and dealing with the users.
Analyzed procedures if it is circulated and implemented within the organization.
Develops designs, produces and codes new web pages for individual departments and/or programs using SharePoint designer 2007.
Participate in SAP/Project System such as structure and master data in E&PM.
Co-ordinate with data collection team to collect data and upload in SAP system.
Participates in defining organization structures, jobs, roles, and required manning levels across all critical areas of business operations following the principles of effective organization design.
Monitor Software's’ Utilization and License Management
Trouble shoot and support the users. Escalate critical problems to the Vendor.
Support customers on complex technical issues including problems related to enterprise
Networks, servers and workstations Assist IT team analyze business users' needs and requirements and translate them into IT solutions.
Participate in designing workflow in resource planning section and code reviews.
Perform company software research, testing, and recommendations
Investigate and trouble shoot issues; provide solution to minimize system downtime.
Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
.
19-Dec.2006 to 30-Sep. 2008
Company: SAUDI OGER LTD.
Project: MARAFIQ
Position: Administrator/ System Support
Support project manager and maintain IT solutions in the Departments.
Supports IT team analyze business users' needs in Operation & Maintenance.
Respond to customer/user inquiry and internal trouble shooting computer hardware & software.
Identify and resolve routine operational system problem.
Setup equipment for employee use, performing and ensuring proper installation of cables, OS, and appropriate software.
Manage Company Document policies and procedures to fully cover the system management process (production, numbering, distribution, storage and retention).
Provide scanning capabilities and drawing conversions to readable electronic Acrobat Reader (PDF) files.
Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
Manage all standard project management tools.
Responsible for database/ physical files management.
Generate Operation & Maintenance Notification Deficiency of the plant in SAP/PM module.
Responsible of ISO softcopy & hardcopy Document Procedures for O&M.
01-June 2004 to 02-June 2006
Company: Petron Corporation, Philippines
Project: Petron
Position: Site Supervisor
Responsible in scheduling Utility Staff and Prepare & updates reports to be submitted to Head Office
Responsible in all equipment’s, weekly test run of general set, and also usage of water & electricity.
responsible in operating P.O.S terminal and review transaction data
Preparing & monitoring all inventories especially for the year end, month end, & mid end year.
Responsible in preparing SAP Purchase order.
Check stockroom for the availability of the merchandise to be requested by the personnel on duty.
Handle file and check stock man software documents.
Updates personnel promotion made by our coordinator
Responsible in customer service relation and maintain long term work relations to the clients.
01-March.2003- 12-May.2004
Company: ACA Franchise Group Inc. (Philippines)
Position : Site Manager
Responsible in all inventory Generate reports to our P.O.S terminal to be submitted to Head Office
Encoding clerical works for the month end book sales, filing and sorting,
Responsible in customer service relationship, to promote our product and services
Focus in the exceeding sales target and maintaining long term work relation with the customers
Evaluate sales personnel performance to meet customer satisfaction.
03-Feb.2002 – 20-Feb.2003
Company: Asia Trust Bank (Philippines)
Position : Remittance Processor
Responsible for processing incoming / outgoing customers remittances, both foreign and domestic in accordance with the bank’s guidelines and procedures.
Preparing and updating the statuses of the remittance both door to door and bank to bank basis.
Clerical Works like encoding, filing and sorting, Document controller
Maintaining / repairing computer basic problem
Manage Internal and External inquiry and trouble shoot computer hardware & software
Training & E-Learning
Assistant Customer Service (May 01- Sept 2001)
SAPR3 /PS/HR/MM –January (2007)
SAP ESS/CRM-March (2007)
Adobe Photo Shop-October (2007)
QMS/ISO-December (2006)
Managing Job Stress-May (2007)
Motivation-May (2007
IMS-Integrated Management System-February (2007)
Web Development-April-May 2011
CISCO IP Phone User.
ISO 9001:2015 (2018) bureau Veritas
Internal Auditor (2018)
Skills
Attention to details
Outstanding teamwork skills
Technical and analytics skills
Strong in MS power point presentation
Strong in MS Excel creates conditional formatting
Strong in Human Capital Management
Windows Operating System & tools.
Adobe Photoshop, MS SharePoint
Skilled with windows major browsers (IE, Firefox, Chrome, Safari,).
Web Development and desktop publishing.
Strong interpersonal and customer service skills.
Ability to maintain confidentiality.
Computer software Repair.
Technical & Software Skills (academic):
Programming Language: JAVA, C++,C#, visual basic 6.0 (Academic)
Database : MS-SQL, MS-Access
Software& Server : Windows Server 2003,MS Office 2007, Crystal Xcelsius 4.5, SharePoint 2007
Reference: Available upon Request