Melina I. Gamez
Obtain a career where I can use my knowledge at its full potential as well as work as a team to provide great customer service.
Unit Secretary, Houston Methodist
Sugarland, Tx -2018-present
Greets patients, visitors, physicians, office staff, vendors and Houston Methodist personnel. Assists customers in obtaining information, directions and services. Answers main switchboard, directs calls, and activates code teams (fire. CPR, etc.). Performs a variety of clerical functions.
TASKS: Answers switchboard/phones in a timely and professional manner; routes calls to appropriate person or takes complete and accurate messages
Communicates effectively with patients, visitors, employees, management, and medical staff
Demonstrates skills/ability to activate facility and department emergency plans.
Greets and directs patients, visitors, physicians, vendors or Houston Methodist Hospital System personnel to appropriate person/unit /office
Demonstrates the components of the I CARE values statement
Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards.
Performs other duties as assigned.
Richmond, TX –2016-2018
Position Summary: Processes customer transactions of goods and services while providing superior customer service.
●Provides excellent service and customer interaction
●Collects payment for customer purchases
●Demonstrates suggestive selling techniques
●Bags groceries for customers
●Monitors and manage potential front-end shrink
●Makes change and keeps an accurate till
●Answers product related questions for customers
●Ensures company food safety and sanitation expectations are achieved by following SOP's
Houston, TX –June 2014- Present
Position Summary: Provide care to children ages 2-8 years old, by following parent’s instructions and making sure of the wellbeing of the children and their environment.
Develop, nurture and care for children
Bathe, dress and groom infants and children
Teach basic language
Organize and take part in leisure activities such as games, crafts, comics, outings and exercise
Discipline children in keeping with the methods requested by the parents
Maintain a clean and healthy environment inside the home
Keep an eye on children’s activities during meals and rest periods, as told by parents
Teach children regarding personal cleanliness and social interaction
Take care of the emotional comfort of children
Patient Access Receptionist
Sugarland, TX- April 2018-December 2018
Position Summary: Greet patients,visitors, physicians, vendors, Houston Methodist employees. Assist patients by obtaining information and directing them to their correct location. Answering and directing calls to the correct personnel.
Houston, TX –June 2015- Present
Position Summary: Provide my community with help to create a better and safe environment.
Fed and care for endangered species
Made sure that the learning environment was clean and safe for students and staff members.
Created a safe and welcoming environment for foreign students by introducing them to our high school community
was a resource to foreign students
William B. Travis High School
Richmond, TX. 2013-Present
Completing basic course work in order to full fill the Board of Education requirements for a High School Diploma.
Houston Community College-2017-Present
Completing basic course work to pursue a degree in Social Work
Computer literate in Microsoft word, excel, PowerPoint, and publisher.
Fluently speak, write and read both English and Spanish
Leadership skills obtained through JROTC
Good Time management.
Encourage Diversity by welcoming foreign students to our school and helping them establish a safe and welcoming high school experience.
Social worker: 281-***-****
Sharon Wright -Social Worker