Sales Representative Customer Service

RAMIL ARCHIVIDA SILVESTRE

BLK ** L * Fairway View Subdivision, Brgy. Salawag, Dasmariñas Cavite 4114

+639**-***-**** / +639**-***-**** *************@*****.*** WORK EXPERIENCE

Millennium Pan-Asia Business Management Services, Inc / Infin8ty Dragon Management, Inc BGC, Taguig City

April 15, 2020 – Up to Present

Payroll Manager

• Created the Payroll Computation, 13th Month and Annualization of Tax Work file based on Government Mandated Policy of Table lookup.

• Oversees and reviews timekeeping processed by the Payroll Officer

• Directs the collection, computation, and documentation of payroll data.

• Prepares accurate payroll file on-time. Secures approval from the management prior to payroll releasing.

• Compute Government Reports Contribution and make the payment on time based on schedule.

• Handles Computation of Final Payment of Staffs, and prepare the documentation

• Process the Alphalist and coordinates with Finance for the smooth process of reporting Suncity Group Manila, Inc., MOA Complex, Pasay City July 25, 2016 – Up to Present

HR Senior Assistant

• Manage computation of scheduled timekeeping of all departments, critically review and analyze to implement changes/adjustments if necessary.

• Communicate actively with Several Departments to get status update regarding staff data movement and update on system.

• Managing Human Resources Information System (HRIS), creation of e-Portal Access for online viewing of Payslip for all staff and implement Application Portal for Applicant encoding of 201 Records.

• Manage HRIS Payroll System Computation and Excel Payroll Computation and do cross checking to ensure the accuracy of Payroll Reports.

• Manage Preparation of Government Reports such as SSS, Pagibig, Philhealth and 1601-C Withholding Tax, Alphalist Report and process thru government agencies and via online payment (EPRS, EFPS and eGov)

• Process Final Payment of Resigned and Dismissed Staff, which includes Quit Claim, 13th Month Pay, Tax Refund with BIR 2316 Form, Monetized VL and other related payable back to the staff ASIA UNITED BANK CORPORATION, Ortigas Center, Pasig City June 2, 2014 –July 19, 2016

Cash Management Sales Officer

• Performs Detailed Product Presentation of All Cash Management Products to Corporate Clients.

• Analyzed what the client needs or requirements to enhance the current business processes and offer the right product and simplify their current process to fully automation

• Provides User Training to end user to implement the required system that client needs with back end support for continuity of Product Usage.

• Evaluates performance efficiency of the bank’s Cash Management Services, both product and customer service for recommendation of changes and suggestions for the improvement of both services. MIGO ENTERTAINMENT, INCORPORATED, Bonifacio Global City, Taguig March 18, 2012 – April 11, 2014

Sales Supervisor

• Managing Relationship with major channel retailers to support product launches / introductions, in store activities, retail/reseller advertising and other event activities.

• Implementing channel marketing program to influence retailers to promote Migo and to help spread Migo to customers.

• Developing messaging and marketing materials in conjunction with field personnel targeted to the retail channel.

• Tracking and analyzing program data / indicators to improve program impact. SIGNATURE LINES INCORPORATED, SM City Manila, Manila February 12, 2012 – March 13, 2012

Salesman

• Provides that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

• Making inventory reports and replenishing merchandise and monitoring floor stock.

• Aid customers in locating merchandise.

• Maintain an awareness of all promotions and advertisements. CARREFOUR HYPERMARKETS L.L.C, Mirdiff City, Dubai U.A.E April 7, 2010 – December 20, 2011

Deli-Counter Salesman

• Responsible for preparing/presenting the visibility of Food Ordered in Delicatessen

• Suggesting the product promotions for customers.

• Making Internal Sale of necessities from other departments for the section.

• Monitoring the Markdown Update Report and Analyzing / Controlling the cost of Internal Sale for cost efficiency. AL BALAD AL SADEEQ CAFETERIA, KABAYAN, Sharjah, U.A.E October 17, 2008 – January 13, 2010

Cashier

• Making daily sales report, liquidating of expenses such as facilities, goods and other necessity of the establishment

• Customer Service Oriented.

• Maintaining the standard procedure in production area and dining area. TOP THAT CORPORATION, Pasig City

November 2007 – September 2008

Sales Representative

• Product and Sales Consultant in Salon and Spa Essentials.

• Covering 3 key Cities and 30 Accounts in Metro Manila, such as companies and franchises.

• Making Monthly Sales Reports, VIP Prospects updating, VIP Accounts Update, Accounts Receivable Reports and Telemarketing.

• Meet daily target sales, collections, activations, new accounts and monthly quota. ABS–CBN PUBLISHING INCORPORATED, Quezon City

August 2007 – November 2007

Sales and System Coordinator

• Monitoring and Merchandising of Outlets, Making Visibility Reports, Competitive Sales Reports and Arranging the Display of ABS-CBN Title in Particular Outlet.

• Monitoring and Getting the Consignment Sales Report of ABS-CBN Magazine in Particular Outlet for the Purpose of Sales Invoice.

• Coordinating with Sales Representative and the Logistics for the Movement of Sales and also for the Re-allocation, Re- issue of the following ABS-CBN Title in Outlet.

EDUCATION

• Bachelor of Science in Business Administration, Major in Computer Management (2003 - 2007) Interface Computer College, C.M Recto Avenue, Manila

• Macario B. Asistio Senior High School Unit – 1, Caloocan City (1999 - 2003)

• Kaunlaran Elementary School, Caloocan City (1995 - 1999) RELATED SKILLS

• M.S. Office • Video Editing

• Cooking • Driving

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