Cash Handling Data
Resume:
JALISA HOUSTON
901-***-**** ***************@*****.***
SUMMARY
Hard-working team tech savvy player with exceptional communication and administration skills. Results-driven, service orientated, proactive multi-tasker. Proven ability to create effective organizational and filing systems and meet deadlines; demonstrated commitment to accuracy. Strengths include documentation, planning, and account management. Looking to obtain a position where I can apply and grow my skill set to benefit the company and the customer.
ADMINISTRATION SKILLS
Certified in 10- key
Data Entry
Record keeping
Documentation
Attention to detail
Filing / Clerical
Multi-tasking
Cash handling
EDUCATIONAL SKILLS
Commitment to providing a high-quality education to every student
Passion for developing and driving innovative strategies to achieve goals
TECHNOLOGY SKILLS
Proficient in Microsoft Windows XP, Vista & Windows 7; Excel, Word, PowerPoint, Outlook
WORK EXPERIENCE
Receiving Clerk/ Returns Clerk 2007 – Present
KM Logistics/ Fedex Memphis, TN.
Verify accuracy of shipping paperwork and handling instructions to protect customer’s interests.
Train new hires to ensure consistent quality service and better retention rates.
Applied Lean certification knowledge to improve efficiency and cost.
Key in data relevant to discrepancies during receiving process to confirm charges are accurate and protect company from being charged for product that wasn’t physically received.
Communicate with suppliers, upper management, and department supervisors to ensure clarity.
XPO Logistics/Cummins MDC, Memphis, TN 2012 - 2018
Engineering Analyst
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
Maintains data entry requirements by following data program techniques and procedures.
Solved problems on daily basis, working closely with customers and team members.
Secures information by completing data base backups.
Identify and implement supply chain improvement opportunities.
Maintains customer confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Kenco/Cummins MDC, Memphis, TN 2010 – 2012
Inventory Control
Assist Supervisor with day-to-day management of the Inventory department.
Monitor and ensure Error Locations are updated.
Provide assistance for Order Control Requests (Stock Allocation Shorts).
Coordinate with the stocker and replenishment team to ensure that the right products were picked.
Used barcode scanning system to assure order and inventory accuracy.
Monitor and conduct 100% Weekly Sox Audits
KML/Cummins MDC, Memphis, TN 2007 - 2010
Training Specialist
Facilitated JTCP certification program that focus on adult learning methodologies.
Design and develop training manuals for various warehouse departments.
Evaluate the effectiveness of train-the-trainer program for Job Trainers (JTCP)
Conducted training needs analysis to identify areas for continual improvement
Cashier 10/2006 - 6/2007
Buffalo Wild Wings Memphis, TN
Greeted customers to make them feel acknowledged, comfortable and welcome
Developed rapport with guests to contribute to business development and customer retention.
Adhere to customer inquiries and politely provided information on procedures or policies to manage expectations and prevent misunderstandings.
Computed and recorded transaction totals; counted drawers at shift start to ensure accuracy
Reconciled drawers at end of shift to ensure sales matched revenue collected.
Collected payments and issued receipts, refunds, credits, or change due to customers
EDUCATION & CERTIFICATION
Bachelor of Business Administration Expected 4/2019
American InterContinental University Schaumburg, IL
Associate of Arts in Business Administration 6/2017
American InterContinental University Schaumburg, IL
CERTIFICATIONS/PROFESSIONAL ACTIVITIES
Certified Job Trainer Certification Program
Kenco Leadership Development Program (Certificate)
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