Muhammed Casim, PMP, CSM, ITILv*

EXECUTIVE SUMMARY

Massachusetts Institute of Technology (MIT) certified energetic, and detail-oriented Project/Program Manager and strategic solutions provider with outstanding project management and conflict management skills. Hand-picked by executive team to turn around underperforming programs. Directs PMO teams to develop high-quality programs that solve business problems and provide tangible results for enterprise-level financial systems and legacy workflow systems

CORE COMPETENCIES

• Program & Project Management

• Capital Planning & IT Governance

• Budget & Forecasting

• Negotiation & Procurement

• Stakeholder & Client Relations Management

• Capital Investment and Planning

PROFESSIONAL EXPERIENCE

Department of Agriculture (Consultant) Alexandria, VA, 02/2019-Present IT Deputy Program Manager / IT Senior Project Manager Supported several Portfolio at Food and Nutrition Service (FNS) at USDA including Capital planning and investment Control (CPIC) process, Cloud Migration, SharePoint Platform from 2007 to 2016 platform and consolidated Project investment process. Performed quality reviews and contributed to the development of over 225 artifacts including: Acquisition Approval Requests (AAR); Integrated Milestone Schedules (IMS); and Acquisition Management Plans (AMP).

Oversaw operations for over 33 new software development and enhancement projects supporting FNS Mission Areas including: Supplemental Nutrition Assistance Program (SNAP) and Child Nutrition Services (CNP). Contributed to key infrastructure projects such as National Office data center move and Salesforce.com platform implementation.

Earned Star of the Quarter Team Award for 1Q 2020. Delivered report on schedule to Capital Investment and Planning Department evaluating impact of investments. Collected and analyzed productivity, revenue, operations, and employment data.

Worked with Strategy & Planning to support the CI Portfolio Annual Planning process and help build (and reconfigure as needed) the project portfolio to support the Annual Corporate Plan. Shifted PMO organization from Waterfall to Agile delivery focused, including measurement, templates, etc.

Supported CPIC process to include business case entry and Office of Management and Budget (OMB) and Chief Information Officer (CIO) reporting. Maintained the CPIC Process by including data calls, monthly, quarterly, and annual reporting.

Reviewed and developed IT Investment business case that included strong justification, rationale and alignment with enterprise architecture; technology roadmaps, strategic plans and acquisition lifecycle management.

Developed supporting documentation to support CPIC requirement including, but not limited to, Programmatic Acquisition Plan, Risk Management Plan, and Risk Register. Developed the cost estimates to address identified requirements

Experienced with Federal Governance processes i.e. CPIC; Federal Information Technology Acquisition Reform Act (FITARA); Federal Information Security Management Act (FISMA); Technology Business Management (TBM); E: adgg8t@r.postjobfree.com T: +1-202-***-****

LinkedIn: https://www.linkedin.com/in/m-casim/

Acquisition life cycle management; and all related Clinger-Cohen Act, Chief Information Officer, and OMB information technology and investment policies and guidance.

Assisted in the management of a large group in IT Operations and Software Development program involving network administration, system administration, IT asset management, help desk, desktop support, software development, data management and IT security; planned, developed, organized, coordinated, and managed software development and maintenance and manages information technology (IT) services and software development projects.

Developed and gained approval of project plans; conducts cost benefit analyses and risk assessments; assured project plans meet functional and technical business objectives; created and managed project schedules; monitors and reviews project progress; adjusted schedules and plans as necessary; identified and resolved issues.

Worked with an integrated project team and managed integration across all functional areas to satisfy project requirements; manages project resources; monitors project activities and resources to mitigate risks; implements and maintains quality assurance processes; managed project inquiries and provided project status briefings to internal and external stakeholders; managed customer and internal management expectations relevant to a project.

Obtained user acceptance of completed products and services; monitored project activities and resources to mitigate risk; implements and maintains quality assurance processes; defined problems, assesses alternatives, and makes decisions regarding issues that stand in the way of successful project completion; Enhanced communication among stakeholders, demonstrated exemplary personal communication skills; performed cost estimates, tracked spending, reconciled invoices, solicited and evaluated vendor quotes; balanced stakeholders' conflicting priorities; negotiated regarding budgets, resources, and scope definition; Worked with DevSecOps team and provided Security support, DevOps support and coordinated DevSecOps lifecycle activities; experienced in working with different Cloud environment including: AWS Cloud, Azure Cloud and Salesforce. DEPARTMENT OF COMMERCE (Consultant) Alexandria, VA, 08/2018–12/2018 PMO IT Project Manager

Supported seven Portfolios and managing external stakeholders (three vendors) and internal stakeholders (customer). Worked with different department heads to create five-year strategy plans, Fiscal Year 2019 (FY19) budget, Risk Management Plan, Communication Plan, Portfolio Management Plan, and Vendor Management Plan. Acted as a liaison with implementation partners on behalf of customers. Provided technical input to statements of work, task orders, and other acquisition related documents.

.

Developed and enhanced alliances with both internal and external groups including other agencies and firms, state and local government, and clientele groups to engage in cross-functional activities to find common ground with a wide range of stakeholders.

Determined, developed, coordinated, executed, and monitored administrative funds allocations and requirements for the organization including a cost-benefit analysis, decision theory, quantitative and fact-finding techniques to control disbursements/allocations for a variety of programs. Created five-year budget strategy plans to forecast future expenses and expenses in the pipeline. Worked with Budget and finance department heads. Created visually simple and rich dashboard for c-level executive review.

Developed and justified formal program budgets, manage the execution of the program budget and control budget changes to resolve competing demands, ensure that the highest priority work is supported and that programs receive appropriate budget resources. I develop special financial, statistical and budgetary reports and analyses on IT programs. Worked with employees and vendors to create Project planning, justification and budgeting document for CPIC submission. Created financial charts, Excel formulas and SharePoint Webpages with Portfolio, program and project level information. Created Various different types of chart including pie charts, burndown charts and EVM Chart including Budget to completion, budget at completion and Earned value, and cost.

Led cross-functional teams through differences and promoted discussion of divergent views to reach operational agreement and consensus on issues. Executed various communications methods including JAD (Joint Application Development), Brainstorming, surveys, group decision making, and Emotional intelligence.

Determined, developed, coordinated, executed, and monitored administrative funds allocations and requirements for the organization including a cost-benefit analysis, decision theory, quantitative and fact-finding techniques to control disbursements/allocations for a variety of programs. Created five-year budget strategy plans to forecast future expenses and expenses in the pipeline. Worked with Budget and finance department heads. Created visually simple and rich dashboard for c-level executive review.

Organized, directed, and coordinated the planning and production of contract support activities to be managed. Interfaced regularly with the Government Program Management Office to ensure clear communication across the effort. Demonstrated experience in managing programs/projects to meet the cost, schedule, and performance parameters of this contract. Demonstrated success in staffing programs with properly trained and qualified personnel. Managed and directed the daily execution of contract requirements to assure that cost, schedules and performance goals are met.

Led program reviews, meetings, seminars, etc. Reported program status to senior management on a monthly basis. Formally identified, assessed, monitored and mitigated risk throughout the program life cycle. DEPARTMENT OF VETERANS AFFAIR (Consultant) Washington, D.C., 05/2014 – 08/2018 IT Project Manager

Provided software development lifecycle services using traditional, agile, and DevOps delivery processes to enhance, operate and maintain. Fully accounted for project performance ensuring all contract-required deliverables and services are provided in a quality and timely manner and within budget constraints along with financial management, contract execution, subcontractor management, and delivering on expected profitability and gross margin targets. Implemented best practices and continuous improvement methodologies.

Designed and implemented large-scale, data analytic infrastructure supporting researchers and analysts. This includes the development and implementation of the overarching technical design, as well as the establishment of key business processes, applications, and standards. With regard to operational Oracle database performance issues, I have identified shortfalls of current databases and applications by studying the information technology infrastructure, including networks, hardware, and software. Experienced with developing, recommending, and implementing organization-wide technical and operational policies and procedures designed to ensure the consistency, compatibility, effectiveness, and efficiency of technology used throughout an organization.

Developed and justified formal program budgets, manage the execution of the program budget and control budget changes to resolve competing demands, ensure that the highest priority work is supported and that programs receive appropriate budget resources. I develop special financial, statistical and budgetary reports and analyses on IT programs. Worked with employees and vendors to create Project planning, justification and budgeting document for CPIC submission. Created financial charts, Excel formulas and SharePoint Webpages with Portfolio, program and project level information. Created Various different types of chart including pie charts, burndown charts and EVM Chart including Budget to completion, budget at completion and Earned value, and cost.

Developed and integrated software services of new and custom developed software into enterprise platform services, ensured scalability, mobility, constant operability and monitoring capability. Responsible for overlooking and providing support for at least seven Portfolios and managing external stakeholders (three vendors) and internal stakeholders (customer). Worked with different department heads to create five-year strategy plans, Fiscal Year 2019 (FY19) budget, Risk Management Plan, Communication Plan, Portfolio Management Plan, and Vendor Management Plan. Acted as a liaison with implementation partners on behalf of customers. Provided technical input to statements of work, task orders, and other acquisition related documents. Used current Systems Development Life Cycle (SDLC) procedures to monitor and maintain the system development through production delivery; and prepares appropriate artifact templates, Project Resource Estimation Worksheets (PREWs), status reports, and etc. Held discussions with stakeholders to ensure that work activities conform to business requirements and industry standards.

Developed and implemented corrective action plans when deviations from budgets and schedules were evident. Sought senior management assistance in resolving schedule and budget problems as they arise. Performed variance analyses of schedule and cost on a formal and informal basis and present them to senior management (i.e. earned value management system). Assured that conduct of contract requirements is executed in accordance with appropriate regulations and Company policies and procedures (i.e.: federal acquisition regulations). Provided leadership to program team. Assured communication and cooperation among team members and resolves areas of conflict. Developed and executed program corrective action strategies. Supported, communicated, reinforced and defend the mission, values and culture of the organization Assisted the Program Manager with the day-to-day matters to include, but not be limited to, the following: provided the Contracting Officer Representative (COR) with status reports; monitored the contract to ensure that all tasks are being properly executed; made suggestions to the COR for improvements; and responded to requests from the COR, whether administrative or technical

Responsible for ensuring that all Contractor employees were fully qualified for the labor categories under which they are assigned and that Contractor employees performed the work efficiently and in a timely manner. Handled all disciplinary matters involving the Contractor employees and to sign all papers, documents, and reports on behalf of the Contractor. Ensured key personnel assigned performed all document reviews, data analysis, on-line data entry support, coordinated recommendation of revisions to user documentation, and maintained files and records, as required.

Assisted with conducting staff meetings on performance matters, including changes to processes and policy, production, issues in work products, disposition of files, attendance, and policy and procedural matters. Assisted in the planning and development of policies and procedures for the effective and efficient management of operations. Reviewed and approved status reports and properly disseminate such reports.

Monitored the operations of the contract and all Contractor employees hired in the performance of the contract, regardless of the physical location of the employee. Maintained own individual time and attendance record and ensured that the time and attendance records of all employees employed in the performance of the contract are accurate, complete, and submitted in a timely manner to ensure proper payment. Anthem HealthCare Woodland Hills, CA, 08/2013 – 02/2014 IT Senior Business Systems Analyst

Created a universal system for all partnering Medicare sales agency. The system receives a request from partnering sales agencies and sends appropriate information regarding Medicare Products and policies such as Medicare Supplement, Medicare Advantage, and Medicare Part D. This system is projected to bring in sales of over 5,000 memberships and operational gains are estimated to be $16 million over the course of five years.

Served as a project manager for the evaluation, development, implementation, and management of IT projects.

Planned and executed all facets of project management to include day-to-day management and oversight of multiple, concurrent IT projects to meet the requirements of the department’s System Development Life Cycle (SDLC).

Managed and planned deployments of various applications including custom and COTS product

Maintained project artifacts in the department's central repository and ensured contractors are following the department’s policies and procedures.

Kept abreast of state-of-the-art technological advancements and innovative approaches to IT solutions.

Established criteria for monitoring and evaluating the work of contractors, subject matters experts, and other IT Specialists assigned to the projects.

Ensured consistent quality and progress monitoring and recommends corrective actions to management as necessary; prepares weekly, monthly, and ad hoc progress reports. Louisiana Kitchen Stafford, VA, 03/01/2008 – 08/015/2013 Project Coordinator

Communicated assignments, milestones, and deadlines to the team and individuals based on supervisor's instructions. Identified developmental and training needs for team and relay training needs and requests to the supervisor. Relayed requests for resources and supplies. Worked as a team leader performing and explaining team goals and objectives to assigned team members and assisted the team in organizing to accomplish work. Negotiated with and influence others in order to gain their commitment to pursue new initiatives and technologies. Interacted and performed effectively in situations where frequent changes, delays, and unexpected events arise that cause major shifts in priorities, timetables, and work assignments. Administered consequences, hold others accountable and enforce program policies and standards in the workplace.

CERTIFICATIONS

Project Management Professional (PMP)

Project Management Institute (Cert: 2069104)

Certified Scrum Master (CSM)

Scrum Alliance (Cert: 000703728)

Information Technology Infrastructure Library (ITIL) Foundation

AXELOS Global Best Practices (Cert: 6109458.207004004) Organization and Change Management

Massachusetts Institute of Technology (MIT) – Sloan School of Management EDUCATION

Bachelor of Science in Economics Fredericksburg, Virginia

University of Mary Washington

CLEARANCES

Moderate Risk (MBI) – USDA

Active

Moderate Risk (MBI) – USPTO

Inactive

Contact this candidate